Kitchens plus Bathrooms Reviews 

I had a gentleman named Chris visit me from kitchens plus bathrooms he was very helpful and honest with me about everything. I really appreciate the time and effort he put in and it was a very good experience.
I didn't expect to be able to get a kitchen but he was so helpful and kind. He really helped me with the design of the kitchen and I am really pleased with the outcome.
I would happily recommend them to anyone.

We used Kitchens Plus for a new kitchen in a previous property and had no qualms about returning to them as the design, quality of work and the quality of the product was excellent.

Our second experience with the company has been much the same: great design, excellent project management, good quality products and good communication by tradesmen and office staff.

Can highly recommend Kitchens Plus.

Just had new bathroom fitted.. absolutely amazing.. from planning to fitting. Was kept up to date every step, even the rubbish was collected really quickly. Chris fitted the bathroom, all done in 5 days, very little mess. Amazing! Would totally recomend this company..

Update 20th December.
Once again I find myself downgrading this review on the back of poor customer service from this awful company. Several messages left on various platforms over last few days either unfulfilled promises that ‘someone will call you back’. I am cancelling future booking and severing all ties with this lot - never ever again.

Update 11 October
After I refused a visit by the manufacturer Kitchens Plus quickly agreed to replace the shower cubicle. Two days later it was sorted and so far (its been 9 days) no further issues.

I have updated to three stars as the communication from the complaints team has been really good throughout and the finished product looks great. It has not been the experience I was promised though, I also found the pre installation documentation and pricing very confusing which took a while to get sorted too. I do appreciate that sometimes there will be a fault with the hardware but i do think Kitchens plus could have been better both pre install and once the fault was identified.

I do have a second installation booked for December and am still undecided whether to go ahead with it. To their credit Kitchens plus have offered to return my deposit if I do cancel. Will make a decision in the coming days.

Update:
4 weeks after installation and the issue is not resolved. I have provided photos - the installer has been back and agrees the shower unit is faulty and now the supplier wants to come and inspect it. Ive said no.
Makes the response from Kitchens plus below a complete joke. Get me back on track? Im further off track than Ive ever been.

Tap fell off the shower after 3 days, that got sorted and now the shower cubicle is leaking in two places. Have a further installation booked in December which I think we will cancel now.

Thanks for your brilliant service from Chris who talked me through it and the professionals who did the work my new kitchen is amazing 🤩🤩🤩 very much appreciated Janet ☺️

Right from the start with the initial consultation with David, the experience with Kitchens Plus has been nothing but positive. I can be quite fussy person but from Jordan in the office answering all my questions, the quality of the kitchen and all the tradespeople who did the work, it has been of high quality and very professional. They also fitted my new downstairs cloakroom. Any problems I had were delt with promptly. Would highly recommend.

Great experience from all involved from the initial consultation to the pricing. Timely delivery of fixtures and fittings. Start date to completion five days. Thanks to Andrew and the lads who did everything possible to make the process as comfortable as possible. Thanks to the electrician and plaster for their great work too.Thanks for the removal of the waste from the front of the house in a timely manner. Communication between all parties involved from the office to the the tradesmen was very good. Great finished result. Jill & Alan

After spending £11,000 on a new kitchen which wasn't finished off properly, then spending 7 months trying to get the problem sorted, I now have to pay another £80 on fitters to come and fixed the problems that they left me with.

Can only give 4.9 due to delay with radiator, apart from that excellent job done by Mortazer the fitter and his mate. Clean workers and very knowledgeable, good comms with K & B and very satisfied with the quality of work and service.

Bathroom & En Suite finished in 4 days!! Looks mint from the initial design by Andrew K and survey by Lewy. Superb installation lads Steve O & young Tom (works his nuts off that lad) The Sparky Gary S was great too and he's a Mag 😀 Total professional's, neat and tidy and very polite. Even the rubbish collection was spot on, cannot thank them all enough.

Adrian is brilliant, very informative and knowledgeable on the industry. Took time learning what we wanted and needed for our perfect bathroom. Would definitely recommend booking with this company if you are wanting a bathroom for life, all high quality stuff and company clearly care.

From the outset of the original showroom visit, the company understand that the purchase of a new kitchen is a huge expenditure and undertaking, therefore treat the customer in a very personal, professional and friendly way.
When we met to discuss our kitchen design proposal, Steve, the designer, showed exceptional skill, knowledge, attention to detail and patience in assisting us with our choices, materials and appliances.
Looking forward to the installation, it was explained how this will be project managed from start to finish which also sounded very professional.

Very good from survey to fitting. 1 problem turning off water supply but not down to contractors and a skirmish over who was fitting the skirting boards. On the whole a relatively painless experience although I work nights. Organisation of various trades was good and the kitchen was finished on time.

Excellent service from start to finish, highly recommend. They arrange everything, even down to getting rubbish taken away. Best part...the communication, someone not coming or delayed they let you know.

Adrian did a great job of designing the bathroom, Dan the fitter worked hard and did an exellent job as did Joe the electrian. Everyone was friendly, the work was completed within a week. Would recommend.

Amazing quality and fantastic prices, instantly won us over. David was extremely helpful and friendly, beautiful showroom, lots of options, helpful advice. Thanks so much! Can’t recommend enough, truly a great experience.

Great meeting with kitchen designer Chris. Straight talking, avoided the usual hard sell. New kitchen plans are exactly what we wanted, and has been booked in to start within a few weeks. We are happy with the price especially given the quality of the kitchens and the fact is made to measure.

Straight talking; no pressure to buy; honest and upfront; plenty of time given; did not rush through; price fair

We are just at the beginning of our new bathroom journey with kitchens plus bathrooms. Andrew k came out to our home and made the whole process so simple and so understandable. At first we were unsure of exactly how we wanted the new bathroom to look, we had ideas but didn’t quite know how to fit it all together. Andrew guided us through the whole process from ideas to seeing our new bathroom in a 3D form with such professionalism and knowledge. He did not try to sell us anything. He made suggestions and respected our views if we didn’t like anything. As a result we now have a potential bathroom that we are so looking forward to having fitted. I couldn’t recommend Andrew enough and also kitchens plus bathrooms to help design your bathroom and give you a quote that you are under no obligation to accept. In the future we are wanting our kitchen and windows done and kitchens plus bathrooms will be our first choice.

Ordered a new kitchen only took a couple of weeks to be made got a schedule for stripping out old kitchen delivery of new one then fitted all plumbing plastering and electrics done in 5 days lads did great job from start to finish
Next will be a new bathroom I will probably use this company again in the near future