Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Prompt delivery and courteous personnel. Boxed unit had to be unpacked in the hallway as box would not fit through the basement doorway.
Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for... Toon meer
Bedrijf heeft geantwoord
Customer Service very good Service very good Pricing reasonable delivery I would expect a bit quicker that is me I like next day deliveries or 2 days if possible as I am last minute person... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Contactgegevens
Darenth Road, N16, London, Verenigd Koninkrijk
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,1
Goed
218 reviews
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van Kitchway
Hi Paul,
Thanks for taking the time and leaving us a review it's very much appreciated, and we look forward to serving you again in the near future.
Kind regards
Abraham
The Products we purchased were great
The Products we purchased were great - Exactly as described.
9 november 2023
Delivered to timeline and excellent…
Delivered to timeline and excellent customer service. I originally could not find the packages and the supplier quickly sent me a picture - Well packaged and great product
1 november 2023
Review zonder uitnodiging
Best service ever from start to finish
19 september 2023
Review zonder uitnodiging
Antwoord van Kitchway
Hi Chris,
Thanks for taking the time to leave us a review. It's very much appreciated.
We look forward to serving you again.
Abraham & team
Antwoord van Kitchway
Hi Graham,
Thank you for leaving us a review. We appreciate your feedback and look forward to serving you again soon.
Best regards,
Abraham and the team
No one buy from there i spend 71£ i no…
No one buy from there i spend 71£ i no receive my order from 5 day when i call now they said me out of stoke
Plz no one buy any iteam from them no free delivery
5 augustus 2023
Review zonder uitnodiging
Antwoord van Kitchway
Hi Harjinder,
Thanks for your feedback, and please accept my apologies for the issue you had with your order.
I want to clarify a few points. Firstly, we reached out to you to say that the items are out of stock, and I even followed up by email and via chat to ask If you would like to go with the alternative option.
Today, you called to ask, and I mentioned again that they were on backorder and offered the alternative; you then asked for a refund, which was immediately issued.
Regarding the free delivery, that's not correct; delivery is free to the UK Mainland for any order above £54 Inc VAT.
I apologise again for the inconvenience caused here.
Abraham
Kitchway Team
Fantastic quick service and delivery to…
Fantastic quick service and delivery to Northern Ireland, ordered Tuesday and delivered on Thursday
24 juli 2023
Antwoord van Kitchway
Hi Annemarie,
Thanks very much for taking your time to leave us a review.
I'm glad that we manged to meet your expectation, and we look forward to serving you again.
Abraham & the Kitchway team
Amazing service .
23 juli 2023
Antwoord van Kitchway
Thanks very much for your kind review Mrs Tarleton.
We look forward to serving you again.
Abraham & the team
Absolutely brilliant service had a…
Absolutely brilliant service had a problem but was solved straightaway I will say customer service girl was very rude abrupt besides that you can’t fault there service
26 juni 2023
Antwoord van Kitchway
Hi Mohammad,
Thanks for the kind review, and it is great to hear that you were happy with our service; the girl was new at the time, so she lacked confidence and was not trying to be rude.
If you could add some stars to reflect, that would be appreciated.
Kind regards
Ab
Product arrived on time as promised
28 juni 2023
Review zonder uitnodiging
Very good service quick and great price
18 juni 2023
Very good food
Very good food. Clean, cosy and hassle-free atmosphere. Everything was just a real pleasure. Would highly recommend a visit.
8 juni 2023
Review zonder uitnodiging
Excellent customer service
Product was faulty
But customer service is great
So I have amended my initial review!
5 juni 2023
Quick and Efficient Service and…
Quick and Efficient Service and delivery - would recommend.
31 mei 2023
Review zonder uitnodiging
Antwoord van Kitchway
Hi Jayne,
Thanks very much for taking the time to leave us a review, it's greatly appreciated! and was a pleasure to work with you so far.
I look forward to serving you again.
Abraham & Team
I bought things too big by mistakes and…
I bought things too big by mistakes and they very helpful and quick to adjust
Thank you
8 mei 2023
never arrived, cant contact the company
The product never arrived and I cant get in touch with the company
2 mei 2023
Antwoord van Kitchway
Hi Suzannah,
I hope this message finds you well. I wanted to take a moment to address the concerns you raised in your recent review.
First and foremost, please accept my sincere apologies for the delay in your order. We strive to provide timely service to our customers, and I understand how disappointing it can be when this doesn't happen. The items you ordered have a 3-5 day lead time, and unfortunately, in this instance, there was an unexpected delay.
I also wanted to clarify the communication timeline between us. We received your first inquiry on Monday at 12:33 PM, asking about the status of your order. We promptly responded at 12:35 PM, requesting your order number so we could look up the details. We did not receive a reply from you with the order number until yesterday (10.05.23)at 12:36 PM, Subsequently, we had a phone conversation at 12:47 pm. Therefore, it would be inaccurate to say that you haven't been able to get in touch with us.
If there is anything else we can help with please drop an email to cs@kitchway.co.uk
Kind regards,
Abraham & Team
First time using
First time using. Will definitely not be the last. Excellent pricing and super fast delivery
30 april 2023
Antwoord van Kitchway
Hi Jonny,
Thanks very much for taking the time to leave us a review, it's greatly appreciated!
I look forward to serving you again.
Abraham & Team
Antwoord van Kitchway
Hi Vivian,
Thanks very much for taking the time to leave us a review, it's greatly appreciated.
I look forward to serving you again.
Abraham & Team
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