Knose Pet Insurance Reviews 38

We have been with Knose for many years and will never move. They are so great to deal with and so supportive when we had our very sick dog Beau in emergency care. I trust these guys with our pooches lives.
I always recommend them to anyone who has pets and steer them away from any others only because of them all having the same underwriters and not having a point of offence like Knose! Knose knows our fur babies. Thanks Team.

Worst company ive ever had to deal with, ive had 14 claims and 14 times ive had to spend at least 40 minutes chasing my refund. They come up with all the excuses under the sun its a joke. Then they guarantee you it won't happen again but it does EVERY SINGLE TIME. Do yourself a favour and do not insure your pet with this lot you will spend half your life chasing your money.

Our situation was considerably complex and it was a huge relief when Knose honoured our insurance claim when only being with them in such a short period of time.

We definitely would recommend all the fur parents to join Knose. They are very professional, responsive and supportive for my dog, Tilly. One example is when Tilly have torn her cruciate ligament and we managed to quickly get the pre approval done by them for the surgery. Their communication is definitely a plus either through phone and email. Thank you.

Knose has been helpful and kind throughout every claim for our boys. We are so grateful for the benefits received through this insurance. It has certainly been worth it.

Even though I had to make a phone call 1 week after my claim was logged because apparently the computer hadn’t recognised my paperwork……My claim was then fast tracked and was finalised within 24hrs.
Very friendly and efficient over the phone staff…
Fabulous service…….Thankyou

The claims process is always very easy with Knose, the claims experience would be better if they could be integrated with the system where you pay the Gap at the veterinarian. However, I guess they want to scrutinise each claim to insure it's correct and payable.

Everyone that I had spoken to was very lovely and so helpful and understanding with all my questions.

Quick response, kept updated with progress and received refund promptly

Great service and quick return once all information receivved

The claims process was quick and easy. I would rate them five stars if you could do a no gap claim straight at the vet.

Ease of process and regular updates without having to prompt: fabulous service throughout!

Knose has always been there for us. Claims are easy and turnaround times are fast and we never have to argue anything. Despite no gap pay we will likely stay for life unless the quality in service changes.

all ways fast respond

Easy to submit claim, and very quick payment

Any time I had to speak or email knose team they were always polite. Caring. Helpful.

Claim was delt with in a very timely and professional caring way

⭐⭐⭐⭐⭐ Excellent Pet Insurance – Highly Recommended

I’ve had a fantastic experience with this pet insurance company. Their coverage is comprehensive and gives me real peace of mind knowing my pet is protected in case of unexpected illness or accidents.

The claims process is quick and straightforward, and I’ve always found their customer service team to be helpful, responsive, and professional. Reimbursements are processed efficiently, which makes a huge difference when dealing with expensive vet bills.

What I appreciate most is the transparency—there are no hidden surprises, and everything is clearly explained from the beginning. It’s clear they genuinely care about pets and their owners.

Overall, this is a reliable and trustworthy insurance provider. I would definitely recommend it to any pet owner looking for quality coverage and great service.

So great each claim I have put through has been paid 90% I’m really happy with the service and experience with KNOSE