No transparency or communication once a claim is submitted. Unless you follow up you wont receive any updates. They tend to say the delay is caused by the vet providing notes and documents but they... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
No transparency or communication once a claim is submitted. Unless you follow up you wont receive any updates. They tend to say the delay is caused by the vet providing notes and documents but they... Toon meer
Bedrijf heeft geantwoord
I've been really impressed with this pet insurance company. Customer service has been fantastic. Every email I've sent has received a quick, helpful reply. Claims have been smooth with zero hassle, w... Toon meer
Bedrijf heeft geantwoord
We received a free months pet insurance for our new puppy, he had a little accident within that month, I easily submitted the claim and within a quick turn around Knose had placed the funds straight i... Toon meer
Bedrijf heeft geantwoord
As soon as I submit a claim, it is acknowledged. There is usually a 5-7 day wait for confirmation of payment which has always been what I expected. I have telephoned - only once - and was given info... Toon meer
Bedrijf heeft geantwoord
Our purpose is to make Australian pets the healthiest and happiest in the world. Knose Pet Insurance offers comprehensive insurance coverage and a range of benefits to protect your beloved dog or cat. With Knose, you can choose your preferred Annual Limit up to $25,000 while enjoying no sub-limits or hidden costs.
PO Box 1370, North Sydney, 2059, Sydney, Australië
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Claims are processed fast and I never had a claim rejected.

Antwoord van Knose Pet Insurance
I submitted my first claim under my policy and was really impressed with the service. I was kept informed throughout the entire process.

Antwoord van Knose Pet Insurance
Easy and simple to deal with, great communication and available when required to assist if needed, pleasure to deal with

Antwoord van Knose Pet Insurance
Good communication. Didn’t have to wait long for an answer to my questions.
The benefit I received was much better than I thought I would get so I am very happy.

Antwoord van Knose Pet Insurance
claim process is always accurate and quick. Mostly approved.

Antwoord van Knose Pet Insurance
16.8.26 - Since late April this year my 10 year old, puppy farm rescue dog has been very sick - she is currently a patient admitted to the Small Animal Specialist Hospital. Knose staff have been outstanding in their support. As any pet owner knows when your precious one is seriously sick the very last thing you need is the additional worry about "how am I ever going to afford that". Knose staff truly live the commitment they have on their website
Our Commitment to You
At Knose Pet Insurance, our goal is not only to ensure that pets receive the best care and protection, but also to make sure our customers are satisfied with our service.
I am beyond satisfied with the service. I know that my pet is receiving the best care I can find and that I have done everything I can to help her.
Thank you Knose.

Antwoord van Knose Pet Insurance
Excellent communication through the claim, updates on progress and all stages of claim. Very happy with prompt and friendly service.

Antwoord van Knose Pet Insurance
So simple and easy to make a claim. Claims paid promptly. Love Knose.

Antwoord van Knose Pet Insurance
Knose Pet Insurance are usually quick to process claims and we are happy wth our choice of cover for 90% cover of costs.
However Knose do not offer gap payment facility like many other companies, which means we have to pay the account, claim by submitting copies of receipts, then wait for the deposit of the claim funds.

Antwoord van Knose Pet Insurance
You are always prompt and I like your friendly emails.

Antwoord van Knose Pet Insurance
Claim came through next day. Epic

Antwoord van Knose Pet Insurance
Excellent claims experience. This was a very simple claim however I am so impressed with the efficiency- had the $ in my account the same day I lodged the claim.
Fantastic service, thank you.

Antwoord van Knose Pet Insurance
This insurance company has more than doubled the insurance premium twice now in 5 years.
Avoid at all costs.
Further their PDS is vague and allows for interpretation, which has resulted in additional delays IF they choose to cover.

Antwoord van Knose Pet Insurance
Clear communication in a timely manner. Easy to lodge claims.

Antwoord van Knose Pet Insurance
So quick and easy to deal with, every time. Highly recommend.

Antwoord van Knose Pet Insurance
Super easy to claim and paid out the full amount expected the next day.

Antwoord van Knose Pet Insurance
Knose have made my current circumstances with a new puppy experiencing seizures alot less stressful knowing he is insured, claims are processed quickly and the whole process is very seamless. Could not be more greatful for Knose, every staff member I have had the pleasure of speaking to have been nothing short of wonderful. Thank you for being so kind and compassionate.

Antwoord van Knose Pet Insurance
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.