Knose Pet Insurance Reviews 

142
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

No transparency or communication once a claim is submitted. Unless you follow up you wont receive any updates. They tend to say the delay is caused by the vet providing notes and documents but they... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been really impressed with this pet insurance company. Customer service has been fantastic. Every email I've sent has received a quick, helpful reply. Claims have been smooth with zero hassle, w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We received a free months pet insurance for our new puppy, he had a little accident within that month, I easily submitted the claim and within a quick turn around Knose had placed the funds straight i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As soon as I submit a claim, it is acknowledged. There is usually a 5-7 day wait for confirmation of payment which has always been what I expected. I have telephoned - only once - and was given info... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huisdierverzekeringsmaatschappij

Geschreven door het bedrijf

Our purpose is to make Australian pets the healthiest and happiest in the world. Knose Pet Insurance offers comprehensive insurance coverage and a range of benefits to protect your beloved dog or cat. With Knose, you can choose your preferred Annual Limit up to $25,000 while enjoying no sub-limits or hidden costs.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

142 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(142)

136 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fast processing times

Claims are processed fast and I never had a claim rejected.

26 augustus 2026
Review zonder uitnodiging
Logo Knose Pet Insurance

Antwoord van Knose Pet Insurance

Hi Iana, thank you so much - really glad to hear it!

Beoordeeld met 5 van de 5 sterren

Great communication

I submitted my first claim under my policy and was really impressed with the service. I was kept informed throughout the entire process.

20 augustus 2026
Review zonder uitnodiging
Logo Knose Pet Insurance

Antwoord van Knose Pet Insurance

Hi Tracy, thank you so much for the kind words - we're really glad to have you with us!

Beoordeeld met 5 van de 5 sterren

Knose, great insurance for our Basset

Easy and simple to deal with, great communication and available when required to assist if needed, pleasure to deal with

19 augustus 2026
Review zonder uitnodiging
Logo Knose Pet Insurance

Antwoord van Knose Pet Insurance

Hi Jonathan, thank you so much! Always a pleasure on our end too! Give your Basset a pat from us!

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication. Didn’t have to wait long for an answer to my questions.
The benefit I received was much better than I thought I would get so I am very happy.

17 augustus 2026
Review zonder uitnodiging
Logo Knose Pet Insurance

Antwoord van Knose Pet Insurance

Hi Jacqui, thank you so much - so glad the outcome exceeded your expectations!

Beoordeeld met 5 van de 5 sterren

very happy with the insurance

claim process is always accurate and quick. Mostly approved.

7 augustus 2026
Review zonder uitnodiging
Logo Knose Pet Insurance

Antwoord van Knose Pet Insurance

Hi Julia, thank you for the kind words - we really appreciate you sharing this!

Beoordeeld met 5 van de 5 sterren

Knose Uphold Their Written Commitment

16.8.26 - Since late April this year my 10 year old, puppy farm rescue dog has been very sick - she is currently a patient admitted to the Small Animal Specialist Hospital. Knose staff have been outstanding in their support. As any pet owner knows when your precious one is seriously sick the very last thing you need is the additional worry about "how am I ever going to afford that". Knose staff truly live the commitment they have on their website
Our Commitment to You
At Knose Pet Insurance, our goal is not only to ensure that pets receive the best care and protection, but also to make sure our customers are satisfied with our service.
I am beyond satisfied with the service. I know that my pet is receiving the best care I can find and that I have done everything I can to help her.
Thank you Knose.

30 april 2026
Review zonder uitnodiging
Logo Knose Pet Insurance

Antwoord van Knose Pet Insurance

Hi Lisa, we are so sorry to hear your precious girl is so unwell, but we are honoured to be able to support you both through such a worrying time. Thank you for trusting us to help her get the care she needs. Sending you both so much love.

Beoordeeld met 5 van de 5 sterren

Excellent communication

Excellent communication through the claim, updates on progress and all stages of claim. Very happy with prompt and friendly service.

11 augustus 2026
Review zonder uitnodiging
Logo Knose Pet Insurance

Antwoord van Knose Pet Insurance

Hi Hollie, thank you so much - really glad you felt informed every step of the way!

Beoordeeld met 5 van de 5 sterren

So simple and easy to make a claim

So simple and easy to make a claim. Claims paid promptly. Love Knose.

12 augustus 2026
Review zonder uitnodiging
Logo Knose Pet Insurance

Antwoord van Knose Pet Insurance

Hi David, thank you so much for the kind words! We really appreciate it!

Beoordeeld met 4 van de 5 sterren

Knose Pet Insurance great but not a gap payment company.

Knose Pet Insurance are usually quick to process claims and we are happy wth our choice of cover for 90% cover of costs.

However Knose do not offer gap payment facility like many other companies, which means we have to pay the account, claim by submitting copies of receipts, then wait for the deposit of the claim funds.

24 juli 2026
Review zonder uitnodiging
Logo Knose Pet Insurance

Antwoord van Knose Pet Insurance

Hi Sophie, thank you for the honest feedback! We're really glad you're happy with your cover overall, and we appreciate you sharing your thoughts on the gap payment process too.

Beoordeeld met 5 van de 5 sterren

You are always prompt

You are always prompt and I like your friendly emails.

10 augustus 2026
Review zonder uitnodiging
Logo Knose Pet Insurance

Antwoord van Knose Pet Insurance

Hi Bella, thank you so much - really glad our emails bring a smile!

Beoordeeld met 5 van de 5 sterren

Excellent claims experience

Excellent claims experience. This was a very simple claim however I am so impressed with the efficiency- had the $ in my account the same day I lodged the claim.
Fantastic service, thank you.

5 augustus 2026
Review zonder uitnodiging
Logo Knose Pet Insurance

Antwoord van Knose Pet Insurance

Hi Clare, that's fantastic to hear! Thank you so much for sharing!

Beoordeeld met 1 van de 5 sterren

Premiums double!!

This insurance company has more than doubled the insurance premium twice now in 5 years.
Avoid at all costs.
Further their PDS is vague and allows for interpretation, which has resulted in additional delays IF they choose to cover.

3 augustus 2026
Review zonder uitnodiging
Logo Knose Pet Insurance

Antwoord van Knose Pet Insurance

Hi, thank you for your feedback and we're sorry to hear about your experience. If you'd like us to help explain any part of the PDS or look into your premium increases, please don't hesitate to reach out to us at support@knose.com.au. We'd be happy to help.

Beoordeeld met 5 van de 5 sterren

So greatful for Knose

Knose have made my current circumstances with a new puppy experiencing seizures alot less stressful knowing he is insured, claims are processed quickly and the whole process is very seamless. Could not be more greatful for Knose, every staff member I have had the pleasure of speaking to have been nothing short of wonderful. Thank you for being so kind and compassionate.

28 juli 2026
Review zonder uitnodiging
Logo Knose Pet Insurance

Antwoord van Knose Pet Insurance

Hi Ashlie, we are so sorry to hear your puppy is experiencing seizures - that must be such a worrying time. We're really glad we could take some of that stress away and that our team could support you with care. Sending you both so much love.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer