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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

KpopMoon is great, had all preorders come in safely, well packaged and they can also secure specific version albums (Weverse etc). Staff are friendly and responsive online. You wait a little for preor... Toon meer

Beoordeeld met 5 van de 5 sterren

I can not fault Ryan's service he always delivers! What was amazing is that he was able secure a really hard to get album without going through sketchy sites. He always communicates with his custom... Toon meer

Beoordeeld met 5 van de 5 sterren

Best UK-based kpop store. Ordered from here multiple times and I’ve always received my order quickly and well packaged. Most importantly the customer service is amazing. Responses are super quick and... Toon meer

Beoordeeld met 5 van de 5 sterren

Would 100% recommend K-Pop Moon if you are an avid K-Pop fan and collector! They have an incredible selection of albums that rivals most other stores and gives regular updates on pre-orders and weekly... Toon meer

Bedrijfsgegevens

  1. Online marktplaats

Geschreven door het bedrijf

Kpop Moon is a UK-based Kpop store focused on reliable service and rare, hard-to-find albums. Orders are organised into weekly shipments from our Korean suppliers rather than held as stock. This allows us to source a wider range of releases, including rare and older albums that are often unavailable elsewhere. We offer both new pre-orders and a broad catalogue from popular and lesser-known artists. If you have any questions or are looking for a specific item, feel free to contact us. Kpop Moon Team


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

555 reviews

5 sterren
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5,0

Alle reviews

(555)

46 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

First Order

Recently ordered for the first time and it couldn't have gone any better, very pleased with the kindness and efficiency of the seller, will definitely be back to order again.

26 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing shop!

They dispatch on time and everything is always securely packaged and delivered timely, I've never had an issue with this shop and would definitely recommend them.

22 februari 2024
Beoordeeld met 5 van de 5 sterren

Reliable & friendly team - Albums in perfect condition

My experience ordering from KpopMoon was great! It was my first time ordering from them. It was an easy ordering process that was detailed out step by step by the friendly staff members on the KpopMoon team. The team was super reliable and very responsive.

The team consistently communicated with me, providing me with regular updates on my order status. They usually contacted me first before I got to contacting them. The KpopMoon team were super helpful when it came to the questions I had. Considering I ordered from outside the UK and the process was unfamiliar to me, the KpopMoon team assisted and assured me along the way. They organised everything for me which made it a very smooth transaction on my end. One of THE best customer service experiences I have had.

Now for the albums ~ Seventeen ATTACCA Carat Version and Seventeen Sector 17 Compact Version
Albums came 2 days after I was informed that they were dispatched and would be shipped to me - super fast! They were wrapped well in bubble wrap so both albums arrived with no damages. I am very happy that I was able to find a store that allowed me to choose which member version for each album. I’ve been looking for a store that had stock and would let you choose for a long time so it was great to finally find one.

Highly, highly recommend KpopMoon!
Thank you so much to the team for taking amazing care of me! 🩷

14 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kpop Moon are Amazing

Kpop Moon are Amazing! I requested Moonbyul albums from several different Korean stores for the pobs and they secured them for me the same day! They have the best customer service I have ever experienced! The owner is always happy to help!

3 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reliable and Friendly

KpopMoon is great, had all preorders come in safely, well packaged and they can also secure specific version albums (Weverse etc). Staff are friendly and responsive online. You wait a little for preorders to arrive since they ship in bulk once things arrive from Korea to their store, but once it reaches them they send it on incredibly quickly, so no complaints at all. Will continue to use!

2 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Kpop Website

I have used a few different UK based kpop websites and hands down Kpop Moon is arguably one of the best there is. Myself, my daughter and my husband have all bought a lot of things from them over the last year and a bit and I couldnt be happier with the quality, price, and delivery of them.

Delivery is maybe a bit longer at times due to the orders being organised into weekly shipments, but this also means the choice you get is only limited by the stock that is in Korea. There delivery times are always updated on their website and I have found them to be very accurate and once they get your order it is sent out to you super quick.

Another thing the customer service is amazing, if there is something specific you would like that is not on their website they will do their best to source it for you. Or if you have a problem they get back to you very quickly and try to sort it out.

And how can you not love the wee extra touches of the sweets with your order. Makes it feel even more special.

So safe to say I will be using kpop moon for all things kpop (and kdrama) for the forseeable future. Keep up the good work team, your amazing. 😊😊

4 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would 100% recommend

My first order with kpop moon, so I was a bit sceptical at first, but they were amazing. My lightstick arrived well packaged, and I even got a small packet of sweets :3 I can’t wait to order from them again soon!

4 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reliable shop for K-pop

Just received another excellent order from Kpop Moon. Very happy with my items and great care was taken with packaging so that they arrived safely. I would not hesitate to recommend them. First class shopping experience.

2 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

28 Reasons (&. Ver)

this is the only place i could find the album i was after, expensive but fair considering how elusive it seems to be now!! shipped fast after it arrived to them it seems, happy with the little freebie too.

24 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent communication and customer service

They were really transparent in communications the whole time I was waiting for my order, providing timely updates and regular emails. My album arrived in perfect condition, and it's something I had spent a long time looking for, so I am absolutely thrilled.

8 januari 2024
Beoordeeld met 5 van de 5 sterren

Safe packaging

I’ve ordered a couple times from Kpop Moon now and i really appreciate how well the albums are always packaged! and the lower prices are a bonus :))

5 januari 2024
Beoordeeld met 5 van de 5 sterren

Reliable!

Reliable and trustworthy! Had my worries but everything arrived safely.

30 december 2023

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