Kristals Cosmetics Reviews 

I was passing by the Kristals store in Burlington Mall today when a salesperson offered me a free sample and asked if I wanted a gift. I am pretty assertive with salespeople, and I was curious as to what this store had to offer, so I wasn't afraid that I'd give in to any high pressure sales tactics. I obliged the sales girl and went in.
She proceeded to ask me a few questions about what I use on my skin, demonstrated some kind of peeling serum on the back of my hand, which did remove a layer of dry skin but also left my hand feeling a bit of a burn. She added a 'moisturizer' after the 'peel' on the back of my hand. This stuff made the back of my hand still feel dry with a bit of a discomforting burn, even at midnight. I've moisturized twice now with Cetaphil with Aloe and it's not helping.
This is horrible stuff. Immediately after leaving the store, my skin was dry. It was a bit softer from whatever she used to slough off the dry skin, but it wasn't moisturized or soft and supple like a good skin care product would be.
The sales girl then tries to offer me another 'gift' before telling me that the 'peel' and the 'moisturizer' are $200 each. When I insisted that I was going to go home and do my research first, she tried a few other sales tactics, like offering lower prices. When I restated that I was going to do my research first because I took my skin care seriously, and that I again, wasn't buying anything today, she says', "Well, I don't know about that... let's see'.
Firstly, don't even bother going in here. Secondly, never let sales people talk you into buying anything. JUST SAY NO. It's ok.
The prices here are ridiculous, especially for products that make your skin hurt hours after it was applied.

If you get pink eye, hepatitis, herpes, chemical burns/damage, swelling, burning face, don't ask these humans to be accountable. Very pushy, almost bully-like sales tactics, in a very charming way. Very charming until you run into traumatizing affects from a treatment that was supposed to be good for you. Two weeks now feeling ill with my face literally burnt, red swollen puffy face and both eyes swollen almost shut. Zero care or accountability, I just get gaslit and talked down too. I have photos. I am in the process of contacting the Halton health unit.

BURLINGTON, Ontario
RUN! Do not get lured into their store with their offer of a free facial. Once inside, they utilized high pressure sale tactics to get you to buy hugely overpriced skin care products. They will not take ‘no’ for an answer and make it difficult for you to leave.

My 70-year-old sister-in-law who has mental health difficulties was totally taken advantage of. Despite telling them several times that she could not afford to purchase anything, she ended up succumbing to their high-pressure tactics. She walked out with $500 in skin care creams and a loan payable in the amount of $2,500 (+ tax & interest) for a handheld LED therapy device. You can get the same type of device for under $500 elsewhere.

I just became aware of this incident as my sister-in-law is now homeless. I stopped by the Burlington Store with the LED therapy device (including the packaging) and one of the skin creams that was unopened and still in the cellophane. I was hoping that once ALL the circumstances were explained to the manager, Kristals would at least provide a partial refund. The manager said he needed to speak with his manager. He returned and told us that he could not refund anything. I then asked him for his name and his manager’s name and phone number. He would not provide me with this information. It was very apparent that they did not care.

My husband got hoodwinked into buying their OUTRAGEOUSLY expensive Rock Crystal Refining Moisturizer and NeoLumo purifying gel.
They threw in a nail kit that included a smelly, rancid cuticle oil and chocolate scented hand cream. Clearly it has been sitting around for years and has gone bad 🤮
The Rock Crystal immediately started burning and I woke up with an angry red rash around my nose and chin. I do not have overly sensitive skin!! I used the Yuka app and it rated 0/100!!!!! It is full of harmful chemicals that are known to cause severe irritation. On the label it says if you accidentally ingest some of it to seek medical help immediately 😳
For a company that claims to help people with their skin issues this is not only underhanded but potentially harmful to their clients. DO BETTER

I was pulled into the store by the Owner Vered Benzaken at the Hard Rock Casino in Fort Lauderdale. She was aggressively friendly and tried her very best to get a sale. Cream were applied under my eyes.
Of course, it show NO difference. All she keep saying, how much younger I look now. I tried several times to leave until finally I just left. After reading about all the law suits and reviews, I feel fortunate I didn’t purchase anything!

At the Hard Rock Hollywood Casino the salespeople are incredibly persistent dragging you into the store with demonstrations that probably have different products than what they're trying to sell you. They offer you products that are in the thousands of dollars and when you say no no they negotiate a price down that's about 70% lower and they make the sale to you. The results are only average at best however most of the products that they sell can be found on eBay for 90% lower in price very disappointing

I am thoroughly convinced this is a scam and believe the ruby kristals is nothing but whipped egg-whites….which do the the exact same thing for tightening skin then flaking off a little while later. Their sales tactics are overbearing to a fault. I tried to leave after an eye demonstration and literally could not get out of the place. I’m so mad at myself for spending the $250 but at least I didn’t lose anything at the casino! (it was at the Seminole Hard Rock in Tampa). BUYERS BEWARE!

I'd like to start with giving the staff's customer service, friendliness & politeness a 4 star, especially Beth. Beth is an exceptional sales person, I think she could have sold me the moon :)
On November 21,2023, I came in for a red light facial that was on special on Instagram for $80. (Erin Mills Town Centre location in Mississauga, ON). I ended up buying the Perfectio X by Zero Gravity Skin for $6623, financed for 2years by Lendcare "without interest". (they reduced the price to $5800 to compensate for the 12.23% interest rate)

Beth swept me of my feet with the promise of no more wrinkles and no longer needing Botox, plus free skincare for a year (which is suppose to work out to 2 refills, I'll see if this holds true because I've already been told it does not include the 3 serum refills) and 4 free facials & red light tummy treatments (I only received 2 tummy treatments because I didn't remind them the other times).
Beth also showed me photos of when she had Vitiligo and said it only took 7 months using the Perfectio X to clear up her skin condition, she even rubbed her face with tissue to show she wasn't covering it up with makeup...that solidified the sale because I wanted to get rid of the melasma on my cheeks. (Also, note, there is ambient lighting in the store which makes your skin look much better than it is :( bring your own mirror and look at yourself outside of the store because when I got to my car and looked at my mirror, I did not see the same results)

It has been 7 months and I have used it religiously, every other night for 5 minutes for each area of my face. Unfortunately, I have not seen an improvement and I am very disappointed. Perhaps it is my skin type just needing more time, and not the fact that I got woo'd into purchasing a very expensive red light massager. I am hoping there are others out there that have purchased this and have had positive experiences with this and could share their story with me.

If in the future, this does get rid of my melasma & wrinkles, I will gladly change my review to more stars. I will update my photo in 2 months. (today's date is July 5th, 2024)

#PerfectioX #ZeroGravitySkin

I was vacationing at the Hard Rock in Hollywood FL when I was approached by a young lady from the Kristal cosmetic space. She applied the product for around the eyes and it did the job. I purchased this product for $499, very high. When I tried to use it at home it was empty (no product). What a scam don’t fall for their pitch.

Laden in Getreidegasse sehr unhöflich

Achtung abzocke. Cosmetic Produkte wollen die für 400€ verkaufen. Ganz komische aufdringliche Situation.

This company took money and signed 24 months contracts and refills. They tried to get me to buy all the products again at 20 percent off when they overnight closed their loacation. this is bas business and I highly suggest everyone stays away from all locations. they pretend to be same and affiliated so you feel more secure but when they just closed their tampa location they left everyone including over 18 VIP's with unfinished contracts and no refills. Run if they try to approach you. FN saddest part is the products are actually nice, just way over priced at retail level which is why they offer these contracts with their high end commiments. SAd to see this is allowed tto happen.

They have stolen a lot of money from me DO NOT TRUST ANY OF THEIR locations. They will not reply and take everything you have VIA manipulations and

Achtung Betrug !!
Hier sind Betrüger unterwegs , es ist ne weltweit bekannte Masche in Einkaufscentren und Einkaufsmeilen . Diese Leute verkaufen meist billigprodukte die Qualitativ Unterste Schublade sind , für sehr viel Geld. Bitte fallt nicht auf diese Leute rein, hoffentlich werden die bald dicht gemacht !!

I had the special priced facial in Burlington ON. Instead of a relaxing facial, it was a sales pitch. The changes in my skin (no wrinkles) lasted from my drive from Burlington, to Niagara Falls. I am disappointed in myself as I let myself get talked into spending $200 in products. My skin reacted with red blotches and dryness. I have to stop using the product.

Ich wurde heute in der Getreidegasse in Salzburg mit einer kostenlosen Creme Probe ins Geschäft gelockt. Die Verkäuferin war sehr sympathisch aber auch ziemlich aufdringlich. Sie nahm ungebeten meine Hand, analysierte meine Finger und beschloss, dass ich dringend meine Rillen von den Fingernägeln bekommen musste und fing schon an, einen Nagel abzufeilen. Sie machte dies so freundlich professionell, dass ich es mit mir machen ließ. Dennoch fühlte ich mich unwohl. Das Ergebnis hat mir jedoch gefallen und ich fragte nach dem Preis der Feile. Sie meinte, es gibt diese nur im Set bzw. sie kostet 40 Euro (eine Feile!!) und die Cremes „schenkt“ sie mir dazu, d.h. wenn ich nur die Feile nehme bleiben es 40 Euro. Ich fühlte mich veräppelt und sagte, dass ich es mir überlege und ev später nochmal komme. Da sagte sie, dass das ihre letzte Packung sei, das war mir aber egal. Sie überredete mich dann, „nur“ die Feile zu nehmen (das dürfe sie scheinbar nicht machen, aber Regeln seien da um gebrochen zu werden, sagte sie 🤨) und bot sie mir für 20 Euro an. Obwohl ich spürte, dass das alles nicht mit rechten Dingen zugeht, nahm ich sie, der Grund: eine Mischung aus „Ich will die Feile eh“ und „dann lässt sie mich endlich in Ruhe“. Ich fand diese Feilen daheim im Internet um durchschnittlich 4 Euro und ärgerte mich sehr. Vor allem über mich selber, dass ich mich um den Finger wickeln ließ, aber sie hat das verdammt gut gemacht. In einer anderen Bewertung habe ich gelesen, dass die Feile nach 1x. verwenden fast komplett abgenutzt war, ich habe es noch nicht ausprobiert aber das ärgert mich noch mehr. Passt bloß auf und vertraut eurer Intuition!

The cosmetician, Beth greeted me in a very professional and courteous manner. While she was giving me the facial, she explained what she was doing and the benefits of skin care. It was an overall relaxing experience which I enjoyed.

The company has stolen $8,500 from me and I have no product from them. I was manipulated/tricked/deceived by the staff. I have been treated horrible by the customer service by my request to have my funds refunded as no prices were presented or signage posted. This company will trick you and is a SCAM so beware! They will also take credit cards out of your wallets when you are on the tables!

I was pushed into buying products. Put down payment on machine and will not pay remaing balance it's a big scam. The prices are really high. I can get better results from Mary Kay

I tried the lifting eye cream in store and noticed an amazing tightening of the under eye area. But...I found the price prohibitive.