Kristals Cosmetics Reviews 

Unglaublich tolle und kompetente Mitarbeiterin. Es ist nicht zu übersehen das sie sich mit ihren Produkten bestens auskennt. Für jede meiner Problemzonen, hatte die nette Lady eine Lösung für mich.
Ich bedanke mich hiermit noch einmal herzlichst

I purchased products last week. I tried to get a refund on items that were still sealed. No refund. I was told that there was all kinds of signs in the store telling me this. I didn’t see any signs. No one informed me of this. On the bill in minuscule print apparently there is mention of this. Feel like I was scammed! Obviously they don’t stand behind there products.

Ich habe mit meiner Bewertung bewusst so lange gewartet, um ein ehrliches Ergebnis zu bekommen.
Die Verkäuferin in der Getreidegasse war sehr nett, allerdings auch hektisch und mit den Preisangaben dermassen schnell, betreff Sonderangebot bei zwei Ampullen und nur heute nochmal günstiger, blabla.
Egal, das Ergebnis nach dortiger Probe war beachtlich und ich habe 2 Ampullen Ruby für di Augen gekauft, 350 Euro mit dem Versprechen, dass eine Ampulle bei wöchentlicher Anwendung 18 Monate reicht. Dem war definitiv nicht so, sondern gerade mal 6 Monate.
Die Qualität war gar nicht mal so schlecht, aber ich fühle mich völlig über den Tisch gezogen.
Eine telefonische Nachfrage und eine Nachfrage per Mail blieben natürlich unbeantwortet.
Definitiv- Finger weg.

Abzocke, verkaufen 10ml für 200€, wirkung lässt nach 10min nach.

I booked an appointment at the Burlington Clinic for Monday at 1:00 p.m. and had to confirm this not once but twice. I drove across town, parked, walked through the Mall and after finding the Clinic, I was met by a yiung women who was just minding the premises and who advised me that there was no one else there! Nobody called, emailed or anything. Some business that does this to their clients!!!

No dejan devolver el producto aunque no lo hayas empezado. Compré un exfoliante para mi madre y luego no lo quería y no aceptan la devolución

"I want to mention the experience I had with Kristals store. I visited their location, and the employees were extremely helpful in recommending products and even allowing me to try them on before making a purchase.

I walked away feeling like I made the right decisions for my skin's needs, and I'm delighted with the results I've seen so far."

After months of searching for a moisturizer that would actually help with my dry skin, I stumbled upon Kristals and their Rock Crystal Refining Moisturizer. To my surprise, the moisturizer provided immediate relief and made my skin feel soft and supple.

Horrible place, don’t bother wasting your time here. They’re extremely pushy, and all they do is scam. Overly expensive products that was never received. 0/5

I love your products but most of all your customers service attendant Mirit is good at his work.

While the products seems to work even tho they gave me systic acne I basically paid $4000 dollars for a red light they charged me 1000 for a gold syringe that was supposed to last a year I got it in July guess what it's not even been a month and it's empty I found out later I was supposed to get a whole set for purchasing there red light I received 2 products as opposed to the 6 I was supposed to receive the ppl at the hard rock location bullied me into buying and demanded to see what was in my bank account I will never buy from them again. I can get it cheaper on Amazon smh 4000$ bullied and ridiculed into buying products that lasted less then a month. I do not recommend buying.g from them again there facials are a rip off and they check your bank account and up charge you and steal Beware!!!

I have been using the Amber Multivitamin Brightening Serum for a few weeks now and am already seeing amazing results. My skin looks brighter and more radiant than ever before. The products from Kristals Cosmetics are definitely worth the investment!

While just finishing a spa day at the Seminole Hard Rock Hotel in my Hometown of FLORIDA, I walked down the mall area where I was approached outside of Kristals and repeatedly asked to come into the store. I reluctantly went into the store whereby an employee proceeded to show me a cream for the eyes. It put a hard crust under my eye. I firmly told him that I was not interested in purchasing the cream and initially, he stated that the cream was $500.00, but would reduce it to $300.00.
He proceeded to state that it would reduce inflammation and bags under my eyes. This is not what a company should be promising anyone. Well, he also asked me if I wanted to see the Doctor about my skin. That was where I should have gotten up out of the chair and ran to the front door, but no I sat and listen out of respect for the sales guy. Now back to the Doctor (NO DOCTOR), that's their motive to get you to spend more money and take you to the back of their store. That's where your face comes into the picture the so-called Dr. talks about your drooping jowls, and puts cream on your face along with using a machine to provide a demonstration. Then he tells you this is the best deal ever all the celebrities are paying far more, about $13,000.00. For you $5,000.00. Again, I reluctantly agreed and walked towards a tall workbench stand where he sat on a stool, he brought a signature machine (little square box) to me and asked me to sign in the square box, which does not show the amount your signing for. The so-called Dr. Don Don. is very nice, boy was I naive to the looks that both the sales guys were giving each other it is such a SCAM, what a shame. I just wanted to get out of that store. My problem with this company (Kristals Hard Rock) is that they tell you their products are returnable, but they are not returnable. They do not take you to a register where a sign should be posted saying "NO REFUNDS" They bring the square box to you to avoid that issue. The consumer should be able to see every amount going onto their credit card and the totals should show next to their signature or with a yes or no if the amount is correct next to their signature. This store does not offer that. They avoid all laws so in the end they win the consumer losses. The only thing you'll see is a square box they want your signature in that box. Once they have your signature you're done they got you. You lose. That is exactly what the guy Don Don told me.
I called the salesperson Don Don the next day and said to him that I will be coming back and returning the products, he said you must wait 3 mos. I told him I never heard of that policy, and that I wanted to return the products, so I came into the store with a friend the next day to return the products he laughed at me. They have no remorse whatsoever! I said please take the items back I can't afford them. He smiled and said to me If you stop the charges I will take away the twelve months of spa service I gave you, you lose I win. I cried 5,000.00! He was right my credit card company did nothing for me to help because my signature was on their paper. Unless you're a rich person who can blink at $5,000 I'm giving you a heads up RUN FROM THEM! DO NOT BELIEVE THEM. It's true what everyone has experienced in all the reviews I've read this company makes their living as a Snake oil salesman.
I hope I can save you from Kristals. If they approach you outside of the store you have every right to tell them to back off.

I have a few products from kristals cosmetics, but my favorite is the serum. It actually worked like it was supposed to. All my friends noticed its working.

My mom is in her 60s and was looking to boost her skin. She tried out Kristals products I bought for her and I'm happy with the results. After just a few weeks.

I've always been looking for natural solutions to keep my skin healthy and youthful. Kristals Amber Multivitamin Brightening Serum has been my new go-to product. T

After years of struggling with dull and dry skin, I've finally found a solution in Kristals Sapphire Retinoid Firming and Lifting Eye Cream.

Not only does it help to firm and lift the skin around the eyes, but it also hydrates and brightens my complexion. My fine lines have disappeared and my skin looks as smooth and plump as ever. This product will forever be in my skincare routine!

Kristals Rock Crystal Refining Moisturizer makes my skin looks and feels smoother and more hydrated, and I've noticed a reduction in the appearance of fine lines and wrinkles. I love the way it makes my skin look and feel.

Their employees are literally bullies. The employee was speaking to me strangely rudely. "The pimple marks on your face are very bad, it looks terrible, your skin is very dry." I told her that I was visiting a specialist for my skin, but she continued to mock, until she put the mirror in my face to show me the pimple marks on my face, as if I had never seen them before. She said do you want the product? I said no. She insisted, who is stopping you? I said I should ask my doctor about it before I buy it. They deliberately embarrass you in a strange way. You deliberately made me hate my appearance. In my entire life I've never seen worse than their staff treat customers, I'll tell everyone that.

The staff was super friendly, Kim was absolutely amazing. She related to me in what we talked about, and she helped me know how to take care of my skin and It was just amazing. Thank you so much