Ordered a new ladder last week, should have been here on Thursday. It’s not the following Wednesday and it still has not arrived. When I contacted ladders and access to question where it is and why i... Toon meer
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Great products, prices and service. Ordered two Little Giant ladders on two separate days, on free delivery (3-5 days). Both turned up next days before 9. Great bonus. A bracket was missing. Phone... Toon meer
Ordered a Zarges 2.6 m Reachmaster scaffold tower for £306 which was the cheapest we could find online . Ordered on 8th Feb with free delivery and a 3-5 working days expected timeframe. As the weather... Toon meer
Phoned the customer service department, before purchasing the ladder. They were very helpful and informative about which ladder would suit my requirements. The ladder was scheduled to arrive a few day... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ladders & Access - Working-at-height equipment since 2003 We supply trade‑quality ladders, scaffold towers, platforms, storage and fall‑protection across the UK. Our range covers extension, step and GRP ladders, roof/loft ladders, podium steps and mobile towers from trusted manufacturers, aligned to current standards where applicable (e.g., EN131). Not sure what you need? We’ll advise on height, material and load rating for your task. We serve homeowners, trades and organisations, with trade and council accounts available. Why choose us: 20+ years’ experience | Competitive pricing | Fast UK delivery | Support before and after purchase For advice or a quote, call 01746 781587.
Contactgegevens
1st Floor Aztec Centre, Aztec West, Almondsbury, BS32 4TD, Bristol, Verenigd Koninkrijk
- 01746 781587
- info@laddersandaccess.co.uk
- laddersandaccess.co.uk
4,5
Uitstekend
170 reviews
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Heeft 33% van zijn negatieve reviews beantwoord
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Great set of ladders fast delivery…
Great set of ladders fast delivery safety bar is brilliant won’t slide left or right quality item highly recommend as is the company
12 mei 2025
Review zonder uitnodiging
Antwoord van Ladders and Access
Thank you so much for taking the time to leave us a 5-star review We're thrilled to hear that you had a great experience, and we truly appreciate your kind words and support.
Really great experience
Really great experience. Good price for the product, really quick delivery, great communication. really helped me when I made a mistake on the order all corrected ASAP( thanks Craig )Goods arrived exactly what I ordered Would highly recommend.
1 mei 2025
Review zonder uitnodiging
Antwoord van Ladders and Access
Thank you so much for taking the time to leave us review We're pleased to hear that you had a great experience
Highly recommended
Highly recommended! Very fast delivery, quality product and superb customer service.
24 april 2025
Review zonder uitnodiging
Genuinely a really great experience
Really great experience. Good price for the product, really quick delivery and with a courier who was willing to help get the delivery onto site and in a safe place. There was one part of the product that was faulty (manufacturers error) but these guys had a replacement part out within 48hrs. Really can’t fault them. Excellent customer service. Will definitely shop with them again!!!
29 april 2025
Review zonder uitnodiging
Easy to find what I wanted on the…
Easy to find what I wanted on the website.
Ordered first thing in the morning, easy checkout and quick confirmation of order. Notified of next day delivery by DX in the afternoon. Turned up next morning, very well packaged and all in order - excellent
Would buy from Ladders & Access again - Recommended
23 april 2025
Review zonder uitnodiging
An excellent company
An excellent company , esp Craig who gave great advice and help regarding Stira ladder .
Dealt with any enquiries promptly and went extra mile to ensure that I had all information I needed . Delivered on time and excellent product .
22 april 2025
Review zonder uitnodiging
Disappointing returns request
I ordered a scaffold tower from website and the image was not as ordered. Tower was not packaged. On my return request they wanted 20% of the value....with photographic evidence of no damage. Really disappointed. Returns state 'no quibble'.
25 maart 2025
Review zonder uitnodiging
Great company!!
Great company, great communication, great delivery and great product! Large vertical fixed ladder, easy to assemble. Highly recommended!
8 oktober 2024
Review zonder uitnodiging
I placed an online order for some…
I placed an online order for some ladders on the 28th Aug then on the 29th aug i was contacted by a member of the sales team informing me that the ladders were not in stock and would not be until the end of september i asked for a refund the chap i spoke to agreeded as this was not my fault i was told he could do this online and would take a few days so the following tuesdsy i called to politly chase up the refund to be told it will take a few days and he would chase this up with accounts it has now been 7 days still no refund this is not good im self employed and have had to put jobs on hold as a result not sure why it takes so long to press a button and refund my money
28 augustus 2024
Review zonder uitnodiging
Seems good if thing's go well and you…
Seems good if thing's go well and you get what you order. Otherwise the customer service trying to get anything resolved is impossible and takes months! It's been 4 month's now and unfortunately I've given up.
22 april 2024
Review zonder uitnodiging
Very happy Customer 😊
Issue with 3rd party delivery company - spoke to Ladders & Access Solutions and the gentleman I spoke to called 3rd party company and found out what was happening advised I had been waiting in for 5 days for this delivery. Gentleman called me back to confirm delivery Monday or Tuesday. Thank you either Andy or Allan you are brilliant 👏
5 juli 2024
Review zonder uitnodiging
Fantastic service, highly recommended!
Fantastic service and very quick delivery. They were very professional all through the ordering process and quick to respond to my emails. I would highly recommend this Company.
13 juni 2024
Review zonder uitnodiging
stepladders
quick delivery, well made stepladders.
highly recommend
10 mei 2024
Review zonder uitnodiging
Great Experience all round
Had great communication with customer service before placing order. Purchased the Little Giant Velocity Pro with a whole host of accessories to make our lives easier and safer. Incredibly all 7 packages arrived the next day. Very happy with our purchase and the price match and the quick and courteous communication. Would completely recommend.
22 maart 2024
Review zonder uitnodiging
Great service
Great service. Very helpful on the phone. Fast delivery and the Little Giant Conquest ladder is even better than it looks on the manufacturer’s promotional videos.
Delighted.
8 november 2023
Review zonder uitnodiging
Great service!
Everything I ordered came WITHIN TWO DAYS!! Very good service. Website was very super friendly. Will definitely recommend to others. Thanks again!
13 oktober 2023
Review zonder uitnodiging
Very happy.
Ordered 8 tread Professional Platform Steps. It arrived 3 days after ordering, very pleased! The ladder was very sturdy! Will use again.
18 september 2023
Review zonder uitnodiging
Great customer experience
Great customer experience. Ladders arrived after 3 days once and are great quality/fair price. Would recommend!
22 september 2023
Review zonder uitnodiging
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