Ladyhaye International Pet Travel Ltd Reviews 

Where do I start, the process from the beginning to the end. Won’t lie it as been stressfull , challenging and emotional.
But Bex is outstanding, her communication throughout is another level. I honestly don’t know how she does it, even through the most stressful part on rearranging flights & quarantine due to the Middle East situation. But she did it, forever grateful & appreciate everything you have done to get Bella & Bonnie here from the UK - Australia
Great communication professionalism throughout the whole journey, pictures, videos and emails keeping us updated.
Bella & Bonnie have settled in so well into Aussie life
Thank you so much , and recommend to everyone.
Bex you are a Dimond xx

From the very beginning—and even through some tricky moments—Ladyhaye have been absolutely incredible 💗💗💗

I truly can’t thank you enough for everything you’ve done. Thanks to your care and dedication, Bonnie is now safely in her new home with us, and we couldn’t be happier 🙏🏻

We’re so grateful for your support every step of the way—highly recommend your amazing service to anyone needing pet travel assistance!

I can’t thank the team at Ladyhaye enough for facilitating the move of my three pets – a dog and two cats - to Costa Rica.
They managed all paperwork, liaised with my vet and the team at Pet Lounge in Costa Rica.
When my three pets were collected to take to the airport ready for their flight the following day I was kept up-to-date with messages, photos and videos. Definitely the best and highly recommend for any international travel.

We used Ladyhaye to bring our border collie from the UK to Australia. The service has been amazing and Bex has been amazing with advising on anything missing and communication . Amazing service following the cancellation of our dogs flights through the Middle East and Ladyhaye were able to re-route with a minimal extra cost of £150 which was nothing in the grand scheme of things. He was looked after so well in quarantine and came back so fluffy. A very positive experience we have had all around would highly recommend.

If I could give Bex and Ladyhaye 12 stars I would. Bex has been just amazing. Ours was a very complicated move starting in Turkiye to the UK and then to Australia 6 months later but then we got caught up in Qatar airways cancellations. Bex was amazing giving me all the options available and the pros and cons of each of the options. Without Bex my cat might still be stuck in the UK. No question is too silly. We have done this before, but that was before Australia made it so much harder, but Bex made it almost simple. I cannot recommend Ladyhaye more highly. They are exceptional. So if you are looking to import into the UK or sending to Australia look no further.

I'd highly recommending using LadyHaye to transport your pets overseas. Bex helped me relocate my dog back from the UK to Australia and was amazing throughout the entire process. Bex was always available to answer my many questions and provided much reassurance to me throughout the entire experience.

Sending a puppy abroad is always a worrying time but from start to finish, Bex has been super. No question was too much trouble. Immediate reply to any email and kept us in touch about Keena once we dropped her off to prepare for her flight with photos.
Would definitely recommend.
Thank you.

I can't thank Bex at Ladyhaye enough for her help transporting our dogs. She knows the information like the back of her hand, answers every email and question and made the process of relocating them to Australia easy.
I can't imagine getting the process right without the help of Ladyhaye and recommend Bex to everyone considering using their services!

Can’t thank Bex at Ladyhaye enough, the whole process of flying my dog from the UK to Australia has been brilliant, with me flying before my dog, Bex was always an email or phone call away helping dealing with vets and all the flight prep. Always so quick to respond, really understanding and helpful. She’s a real star 🌟

Bex at ladyhaye was fantastic. Although the process was tough, I don’t know what I’d have done without them. She guided me through the process and made everything completely smooth. Even when there were difficulties she was straight on the case and also helped with reassurance! I couldn’t recommend ladyhaye enough!

Relocating abroad can be fraught without the added worry of taking your pets.Bex was brilliant,professional,caring nothing was too much trouble, whatever you asked she answered inspiring confidence which was only enhanced when our vet who did rabies jabs, animal heath cert etc spoke glowingly about her. This confidence was well founded with our labradors Sidney and Rubus arriving safely on time and in good health

Great experience, Nigel was very helpful and we were able to reach him at any time to answer questions. They built the crate for us and it is extremely high quality.

Incredibly professional from start to finish. Nothing was too much trouble. I felt my dog was in safe hands throughout the whole process with Nigel and the team. Thank you for all your hard work and delivering our much loved pet to us safe and sound.

Excellent Service. Excellent Knowledge. Excellent Communication. Actually care about your pet. 100% Recommend.

I wholeheartedly endorse this company. They facilitated the relocation of our two cats and a dog from the UK to Australia. Despite the lengthy and intricate process, they provided unwavering support throughout.Their team demonstrated remarkable professionalism and expertise, but their proactive approach and swift problem-solving stood out. I worked with Lisa, who was outstanding. No task was too daunting for her, and she patiently addressed every question and concern I had, no matter how minor.They truly merit the 5-star rating.

Great company and people
Competitive priced and always quick replies to enquiries which is quite handy to keep the anxiety under control!
Tambour everyone for your help !!

AMAZING SERVICE BY LISA AND HER TEAM. GREAT VALUE. VERY FRIENDLY. CARING. DETAILED. BRILLIANT. HIGHLY RECOMMENDED.

Thank you Ladyhaye! So helpful and reliable.
They helped move my Boxer dog Rex from the UK (LHR) to Calgary and then back to the UK just under a year later.
So responsive to emails and very knowledgable.
I was very worried about moving Rex due to being a Boxer (Brachy breed) but Bex put my mind at ease and answered all of my questions… there was a lot!
She also advised me on the relocation company to use when I was in Canada to get him back to the UK. So very helpful.
Thank you!!

Nigel from the start has always been super fast with his replies. He gave appropriate advice and answered my endless barrage of questions about exporting my pet cat from UK to Hong Kong. He ensured a smooth point to point transfer of my pet cat from my doorstep in the UK all the way to delivery to my house in Hong Kong. He was professional at all times and at the most critial point of my cat's flight his response was near instantaneous helping me to have a peace of mind.

The cost of the service is also extremely reasonable considering the services provided. I did have to engage my own vet to carry out an EHC but the paperwork was handled by Nigel and he also provided a vet that they worked with too. He also identified that transport from UK to HK via a third country might require additional vaccines and quarantinee and rightly advised so, which was something other companies did not advise or note.

The companies that Nigel works with in Hong Kong was also professional, quick with replies and provided a good level of service.

Overall outstanding service, highly recommend them for transport export of your pets.

Ladyhaye made each step of importing my little dog Tallulah far less stressful. Knowing there was someone else at the end of a phone/email helping me with the inevitable bureaucracy that goes with immigration to another country was invaluable.