Having looked at various UK stores for a pair of Gubi pendant lights, lampmasters was hugely cheaper than any UK supplier - £700 list price, cheapest in the UK £560, £400 at lampmasters. I was prett... Toon meer
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Lees wat reviewers zeggen
A slightly chaotic ordering experience as one minute it was going to take 13 weeks, then 17 weeks and then it actually arrived after about 4 weeks but to be fair we got an update each time and the pro... Toon meer
Ordered on August 24th and still haven’t received and tracking has nothing since Aug 28th when item supposedly cleared UK customs 4 days later and still no update. I would expect a fast track re... Toon meer
Bedrijf heeft geantwoord
There was a slight delay on delivery due to one size lamp being out of stock - but we were kept informed throughout. Light fitments exactly as ordered and delivered from Germany. Just been fitted in o... Toon meer
Bedrijfsgegevens
Over Lampmasters.co.uk
Geschreven door het bedrijf
✔ Strongest designer range
✔ 30 days return policy
✔ Excellent customer service
At Lampmasters, we have collected the most exclusive lamps from top-class designers and manufacturers.
Contactgegevens
Rabanusstraße 14-16, 36037, Fulda, Duitsland
- +44 203 4998953
- info@lampmasters.co.uk
- lampmasters.co.uk
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Antwoord van Lampmasters.co.uk
You need to stop emailing your customers so much
The product I ordered was great. I’m leaving such a negative review because I ordered one single product that I paid full price (meaning, no 10% discount in exchange for subscribing to something or whatever) and this has generated so far NINE EMAILS from Lampmasters.
I’m not kidding. NINE EMAILS. 9. NINE!
See for yourself:
1. 20/08/2026: Order confirmation
2. 21/08/2026: Information regarding your order
3. 08/09/2026: Your Lampmasters.co.uk invoice
4. 08/09/2026: Your order from Lampmasters is on the way
5. 11/09/2026: We hope you enjoy your order from Lampmasters
6. 13/09/2026: Personal product recommendations for you
7. 13/09/2026: Thank you for your order - personal recommendations for you 💛
8. 20/09/2026: ⭐️⭐️⭐️⭐️⭐️ How many stars would you give lampmasters.co.uk?
9. 25/09/2026: A reminder to review lampmasters.co.uk
I don’t think this list even includes the emails I received from the delivery company.
I’m sorry for leaving such a harsh review but this is just not sustainable. Leave us alone. We can’t be receiving that many emails every time we make a purchase online.

Antwoord van Lampmasters.co.uk
Great products, slower delivery than expected
Great products but website advertises 3-6 days delivery and this is not the case so keep that in mind if you need something urgently. Stock ships to the UK from Germany. Good service otherwise and no taxes to pay.
Quick delivery great communication good…
Quick delivery great communication good product and value for money
Love my lamps
Love my lamps! I’ve bought several items from Lampmasters and they’ve been fab
Poorly packaged, damaged goods
I ordered a reading lamp from Lampmasters. When it arrived it had multiple damages. There was a huge dent in the central arm, scratches on the metalwork and the electric cable was fraying which is a huge health and safety issue. When the lamp arrived it was not even bubble wrapped it just arrived in a cardboard box with a bit of brown paper underneath it. Had it been packaged more carefully all of this could have been avoided. It took nearly one week to arrive from Germany and now I have to return it. I have requested a full refund in view of damaged goods this has ruined my shopping experience with this company. I am very disappointed!

Antwoord van Lampmasters.co.uk
The service I received from Lampmasters…
The service I received from Lampmasters was exceptional.
The quality of the lamp I ordered was not 100% and when I notified Lampmasters of this they responded quickly and led me through my options without any issues. Communication was unparalleled and they were reliably efficient in doing what they said they would do. It was a rare show of good old fashioned service.
I would have no hesitation in using them again.
Good website with plenty of different…
Good website with plenty of different lights to choose from and easy to navigate around,good communication of when your order will be delivered,good packaging all well secured and wrapped
Great service
I was a bit concerned when I read the light fitting was coming from Germany. It got held up in the UK with the delivery company, however this was swiftly dealt with via customer services. The light is amazing, exceeded our expectations, would be very happy to buy from this company again
Best price I could find online a lot…
Best price I could find online a lot cheaper than anywhere else look good quality and well made not had time to put them up yet but hopefully all will be ok good delivery.
Great choice of lighting found the…
Great choice of lighting found the lights I had been looking for at a very good price a lot cheaper than anywhere else not had a chance to put them up yet but look really good quality and just the colour I was looking for delivery was good to.
Very efficient and fast service
Very efficient and fast service. The lamp is beautiful, it was described perfectly on the website and came with the bulb, which was useful to have!
No refunds for returned items with no communication - avoid
I ordered two items from Lampmasters and returned them within the respected period. They processed the return of both items but only refunded me for one. I have since sent three emails asking for my remaining refund, but I have not heard back since my latest email in March 2026. It's extremely disappointing as the brands they sell are trustworthy but Lampmasters' lack of diligence to properly process customers' refunds leave me extremely let down. I would not recommend ordering from them, especially items of a higher value, in case you need to return it.

Antwoord van Lampmasters.co.uk
The delivery took some time
The delivery took some time, and I had to follow up to check where the items were. However everything arrived in order and well packaged.
Good value
Good quality product at reasonable price. Delivered in advised time frame.
Lovely product
Lovely product. Good, efficient customer service. Delivery was delayed due to no stock which was disappointing but they communicated well and I was very pleased with the light when it arrived.
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