Having looked at various UK stores for a pair of Gubi pendant lights, lampmasters was hugely cheaper than any UK supplier - £700 list price, cheapest in the UK £560, £400 at lampmasters. I was prett... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
There was a slight delay on delivery due to one size lamp being out of stock - but we were kept informed throughout. Light fitments exactly as ordered and delivered from Germany. Just been fitted in o... Toon meer
A slightly chaotic ordering experience as one minute it was going to take 13 weeks, then 17 weeks and then it actually arrived after about 4 weeks but to be fair we got an update each time and the pro... Toon meer
Utter garbage , ordered weeks ago . Still not delivered .no contact whatsoever. Would never use again Seen the response below from Lampmasterd...and still no one has been in touch. I would either... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Lampmasters.co.uk
Geschreven door het bedrijf
✔ Strongest designer range
✔ 30 days return policy
✔ Excellent customer service
At Lampmasters, we have collected the most exclusive lamps from top-class designers and manufacturers.
Contactgegevens
Rabanusstraße 14-16, 36037, Fulda, Duitsland
- +44 203 4998953
- info@lampmasters.co.uk
- lampmasters.co.uk
4,1
Goed
478 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good quality product.
Good quality product.
Easy installation.
Reasonably priced.
Good communication and tracking.
Very quick delivery.
11 augustus 2026
Great quality outdoor light
Great quality product. Speedy delivery and reasonable price
11 augustus 2026
Great products at good prices
Great products at good prices. Delivery to UK from mainland Europe was speedy and the items were all packaged well for the journey. Will be keeping an eye on the store for new designs in the future
10 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Very slow delivery and poor attention to detail
I have been waiting nearly a month for my order to arrive - first the item was out of stock (despite this not being apparent when I placed the order), and then part of my address was missed off the package so it couldn’t be delivered to me. Still waiting and hoping to receive it before too much longer.
7 augustus 2026
Antwoord van Lampmasters.co.uk
Hello,
Thank you for sharing your feedback. We sincerely apologize for the delays you have experienced with your order. We understand how frustrating and disappointing it is to wait nearly a month, especially when the item was unavailable after the order was placed and delivery was further delayed due to an incomplete address on the package.
We kindly ask you to contact our customer service via our online shop so they can assist you. Your feedback will be shared with our quality team to improve our products and services.
Kind regards,
Prompt delivery and a quality product
Prompt delivery to promised timescale and a quality product.
5 augustus 2026
The overall experience was adequate
The overall experience was adequate, the order was quite timely although the courier stated we no longer live at our address.. Despite this the product we ordered looks great.
3 augustus 2026
Lindby Dargan
Good quality produce, they look great (Lindby Dargan) and competitive price
30 juli 2026
Quite slow delivery and not a great fan…
Quite slow delivery and not a great fan hardly any air . Very slow and not impressed
3 augustus 2026
Antwoord van Lampmasters.co.uk
Hello,
Thank you for your feedback. We are sorry to hear that you experienced a slow delivery and that the fan did not meet your expectations in terms of airflow. We understand your disappointment and appreciate you sharing your experience with us.
Please note that the direction of rotation can also be changed directly on the housing, enabling both forward and reverse operation.
If you have any questions about the product's functionality or settings, we kindly ask you to contact our customer service via our online shop so they can assist you.
Your feedback will be shared with our quality team to help improve our products and services.
Kind regards,
Beautiful lamp and competitively…
Beautiful lamp and competitively priced. Well packaged. Only grumble was delivery time, longer than expected but still within 2 weeks.
13 augustus 2026
Review zonder uitnodiging
Good service
29 juli 2026
Poor response to damaged goods delivered
I received a ceramic stool which was shattered in transit. I competed the returns policy with photos showing the damage with the item still in the package. I now have to return it (with customs forms) before I will get my refund.
It is a large item which I will need to have collected from my home and for which I will have to pay.
Given the level of damage and the obvious fault with the carrier I did not expect to go through this hassle.
I will never buy from lampmasters again.
31 juli 2026
Antwoord van Lampmasters.co.uk
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear about the condition in which your ceramic stool arrived and understand your frustration with the refund process. We appreciate that having to arrange the return of a large damaged item and complete additional paperwork is inconvenient and disappointing.
Your feedback will be shared with our quality team to help improve our products and services. We kindly ask you to contact our customer service via our online shop so they can assist you further with your case.
Kind regards,
Excellent product.
Easy ordering, very prompt delivery , very good product and easy to install.
23 juli 2026
Ball wall lights
I bought two Fransden ball wall lights and they are beautiful. To be accurate I bought one and loved it so much that I bought another. ☺️ Fairly easy to put up. Good choice of products on the website and the transaction was smooth. The delivery was within the stated time frame.
Thank you.
29 juli 2026
Ordered an item 06.07
Ordered an item 06.07. 10-15 day delivery time on order reference. Received delivery notifications and update said it was last released from customs 20.07. No further updates despite contacting the company numerous times requesting a status update on my expensive chair purchase. I was told I had to wait until 07.08 to enable the delivery company to deliver and, again nothing. Requested full refund and now have to wait another 14 days for that. Would not recommend. Definitely get your items from a different retailer as delivery is a shambles and customer service doesn’t seem to have a handle of it.
20 juli 2026
Review zonder uitnodiging
Antwoord van Lampmasters.co.uk
Hello and thank you for your review. We're sorry that you've had a negative experience with us. We've now reached out to you to get more details on your order to help solve this issue
Product is as described
Product is as described. Very pleased. It looks good , does the job and as stated very quiet on the medium speeds. Even at Max speed it is a lot quieter than conventional fans. so worth the extra money
23 juli 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.