They sent me a glass lamp that was very poorly packaged, very little padding so no care was taken when packing it. Needless to say the glass was broken. They insisted that I return the glass pieces t... Toon meer
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Lees wat reviewers zeggen
I've just received my gorgeous &Tradition vase. As described and even better than in pictures! Very well packaged. Nice delivery times considering UK delivery: ordered on 8th April and received... Toon meer
Ordered a Nordlux table lamp. Arrived within a week of ordering. The plus in ordering from Lampmasters over other sites that also stocked this lamp is that there was a bulb included for the same price... Toon meer
Ordered a floss chandelier , was on sale for €1600, all appeared well , after installing, we found that 10 light bulbs not working out of 30, not bulb related as I tested the bulbs different location... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
✔ Strongest designer range ✔ 30 days return policy ✔ Excellent customer service At Lampmasters, we have collected the most exclusive lamps from top-class designers and manufacturers.
Contactgegevens
Rabanusstraße 14-16, 36037, Fulda, Duitsland
- +353 818 003 354
- info@lampmasters.ie
- lampmasters.ie
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Greetings from UK
Greetings from UK
The lights took a while to arrive, but worth waiting for. I love being able to dim them and they direct well to different areas. The spotlights are smaller than I expected and the light is closer to the end of each spot, so they are a bit more glaring than I expected, so 4 stars instead of 5.
Highly recommend
Easy to order and excellent communication recovery status. Lights well packaged. Good price paid. Would use again and highly recommend.
4 stjerner
4 stjerner: Lampmasters tilbyder en super oplevelse. Deres hjemmeside er let at navigere, og de har flotte, genopladelige lamper med god batterilevetid. Købsprocessen var ligetil, og lampen kom hurtigt og godt pakket. Kundeservicen var fremragende; Alessandro og teamet reagerede hurtigt og hjælpsomt, da en vare havde en fabriksfejl. Jeg anbefaler dem varmt og vil bestemt handle hos Lampmasters.dk igen.
Excellent products
Excellent products, speedy delivery. Better price than competitors that I had checked.
Product excellent quality
Product excellent quality, well packaged so no damage in post. Slightly slower than average delivery time but slightly cheaper shopping than other sites. Excellent communication at all times from the retailer.
Excellent from start to finish
Excellent from start to finish, fantastic price, great packaging and customer service.
The product is really good quality and better than I thought it would be so a win win and highly recommended.
NO NOTIFICATION OF ALTERNATE …
NO NOTIFICATION OF ALTERNATE REDELIVERY Delivered to a post office not the property address without any notification … no note in letterbox by GSL parcel force. No text nothing
The driver had even writtten a hand note on the package which was for an entirely different property over 200 yards away.
These couriers are terrible.

Antwoord van Lampmasters
Coolie Lampshades
The only company I have found which sells 'coolie' type lampshades for that great art deco look.
Returning items
The measurements of the item were not as stated on the site, which resulted in having to go through the expense & great effort of returning the item, which was far too much & took from the 30/10 to the 21/11 to be refunded. I don't think €15.00 should have been deducted from the refund when the fault lies with the seller, & although given several ticket numbers none of my queries where ever answered, so all together I am an unhappy customer.

Antwoord van Lampmasters
I ordered Fatboy Bolleke Portable…
I ordered Fatboy Bolleke Portable Pendant limped and they came in good time. The price was also very good.
Speedy delivery and bulbs arrived…
Speedy delivery and bulbs arrived safely and well packed. I wish I'd noticed, though, that despite searching for a UK site, the products were delivered from Denmark and thus held up by UK Customs.
(In the end, this did not matter as it turned out my light fitting was at fault & causing the old bulbs to blow. The new bulbs will be used elsewhere in my home!).
Excellent product
Excellent product. Whole process handled extremely well from start to finish
Appauling
Appauling. Purchased a light for my husband. The light didn’t work. Asked if it could be fixed. Told it couldn’t be (through your online chat. Please review correspondence! Interesting how I cannot retrieve it!) and was offered a replacement, so recycled the original lamp. Once the new lamp arrived several weeks later was asked to pay for the replacement or else return it. What a joke! Do not purchase from this company!!!

Antwoord van Lampmasters
Fast delivery and product as expected!
Really impressed with the product I…
Really impressed with the product I purchased. The light fitti g looks stunning in our dining room.
Very good service woth speedy safe delivery
Exactly what I wanted…
I was able to buy exactly what I wanted and it was delivered in good time
Futura plug in wall light.
We had a few queries before making our purchase and these were all answered quickly by Henri.

Antwoord van Lampmasters
Really pleased and impressed !
Really pleased and impressed with the very responsive customer service. Delivery was on time. Highly recommend!
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