Lapcatz Reviews 

ordered 2 LapCatz beds like other reviewers stated it showed out for delivery for about a week. when it showed delivered it wasn't there. the delivery person took a picture of the package inside their vehicle, not on the porch or anywhere just in their vehicle at night

Never received my order of DentaCatz - tracking says it was stopped at US entry due to postage not being paid - have asked for a refund repeatedly without any help!! Stay away from this company!!!

Bought some of their Advanced Dental Formula to clean my cats teeth. It says just sprinkle on the cat's food and after a while their teeth and gums will be cleaned. Only my cat won't touch his food with this on top or even mixed in, so I asked for a refund. I've got to return the goods to CHINA at my expense!! What a waste of money! I've been had!!

WATCH OUT! THEYRE OUT OF CHINA AND IF YOU NEED TO RETURN OT HAS TO BE TO CHINA!!!! THERES NOTHING IN THERE PRINT THAY SAYS THIS. I AM IN TJE PROCESS OF DISPUTING THE CHARGE WITH MY BANK, HOWEVER BIG IT SMALL THE COST WAS.

I had a long wait like 2 weeks my cat won't even eat it I tried wet and Dry. It's absolutely chinese garbage.

Started using their dental powder on my cat Rowie and very impressed with the results so far. Would recommend

Delivery time not as stated, quality is very poor, loose threads and bedding not filled properly. Comes from China not the UK as you are led to believe. Difficult to send back as it’s overseas delivery so am down £50. Seriously don’t bother buying from these.

Long waits are not UK based. Their website lies. They are based in China. Cheap China crap. Dont waste tour money

Well what can I say, that most of the other reviews have already said? Well if I could give zero or even minus stars I would.
Total disgrace of a company- Trading Standards need to investigate these people. The delivery dates are false. The product is clearly cheap garbage from China!!!
To anyone who is thinking of buying from here- then don’t. Steer clear. I have managed to get a full refund( 3-5 days for it to hit my account) If it’s not there by then, they will be hearing from me again.

Scam Chinese company...AVOID!!!!
Bought the breeze cat bed, to keep my kitty cool in the heatwave. The material of this bed was supposed to be of "quality for astronauts" and the photograph online looked like a quality, padded bed. For £35 I expected something decent and substantial. When the bed arrived I was extremely disappointed. It was stuffed so tightly into a small vacuum packed bag for delivery, so was all misshapen and creased when unpacked. The material is very thin and flimsy with a cheap plastic backing. The base has no support and the cushion attached is useless. My cat took one look at it and walked off in disgust. I will return it and hope I will get a refund. Buy one of the cool mats from a UK based company instead for a fraction of the price of this rubbish.

DO NOT BUY THIS PRODUCT!!!!
I needed to return the cat Lapcatz. I asked the customer service how to process the return. The email I was given said to follow the specific return policy. This policy says that I will need to return the product to the warehouse it shipped from…… I was never told what warehouse it would come from. It could’ve come from anywhere! I was told in the email send the product to CHINA!!!! It would cost me twice the amount I spent to buy the product. Then, I was offered a 20%refund as if they were doing me a favor! I received $9 for a refund!
This is HORRIBLE BUSINESS!!!! This company knows full well the buyer won’t send the product to China for a return!!! When purchasing, I was never told where it was being shipped from. How do I know it came from China???
Anyway, AVOID THIS COMPANY!!!!

DON’T BUY!!! RIP OFF! I bought four and the beds ARE NOT as advertised. AND they were completely unprofessional and insulting when I tried to return them. ‘Sarah’ at Lapcatz suggested I try to prop open the roof of the bed which was 1) impossible because the cheap cardboard holding the shape was crushed when they packed FOUR beds into a small plastic bag for shipping and 2) *duh* implying I was too stupid to have attempted that. Gave me an address to return TO CHINA AT MY EXPENSE. VERY POOR COMPANY.

STEER WELL CLEAR OF THIS COMPANY.
They offer a money back guarantee which is absolutely useless as they are just a made up company with a fake address in the Uk fronting for a Chinese company.
It will cost you FAR more to return said product to china than it cost.
There are a lot of “companies” that are practicing this sales strategy at the moment, which is obviously a loophole that our government are doing nothing to rectify. Hopefully Trustpilot can shed a light on these companies!!!

Zero stars wasn’t an option. Total bs company. Site said order by 12-14 for Xmas delivery. Guarantee your cat will like it or return it. Bed arrived 5 weeks later after a 12-9 order. Cat doesn’t like it. They said I was responsible for return shipping and to find shipping
to China at a cost of 76.00 when it cost 48 to buy. Fraud company. It’s a theme, read the reviews.

Scam, never sent the two beds I ordered. Said they were not deliverable and told me to do the work to find out why.

My cat, Milo, is bougie...food, toys, a sleeping bag for cats. I sent it back after a wk because he wouldn't use it. After reading about Lapcatz in my FB feed, I decided to buy it for him as a last chance. He's been in it every day since I it arrived last Sunday! So happy, Milo's happy. No regrets!

Zero stars. This is a Chinese scam. Their fake address is a historical landmark in England with no business, and no residence. The Federal Trade Commission needs to be directed to this charade and shut them down. Paid and ordered back on Dec. 10th, 3024. Fake stops and shipping companies. It's time break all ties with this country. All of them.

These are criminals and should be imprisoned to pay for their crimes.

This is one of the most infuriating purchases I've ever made. Ordered in December 8, 2024, it is Jan. 16, 2025.
There is no reason to believe at this point, that I will receive my, PAID FOR, item!!

What to expect if your purchase arrives; Delivery was 5-6 Weeks after ordering product not 5-7 Days as noted on the website. The product is different from what it appears on the website. The address on the final shipping label on Google Maps is an empty, run down old school building with broken out windows and a ‘Do Not Enter’ fence around the property in Chicago IL. Too early to tell if my animal will like the product.

My cat loves her new bed. When it is cold she snuggles inside. If it is hot she sleeps on top of it. I had no problem with delivery. I gave one to my son's cat also.