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Lark Music Reviews 

408
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Toon meer

Beoordeeld met 5 van de 5 sterren

Thankfully I have never had to claim with Lark insurance, but their prices are low and they provide great value for money, for a small annual sum, I have peace of mind that my instrument is covered.La... Toon meer

Beoordeeld met 5 van de 5 sterren

Aaron who dealt with my claim was brilliant. He made it completely stress free, and advised me what to do. The invoice was submitted directly to Lark so I had no worries about covering the payment. Al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I made a telephone call which was answered promptly to renew my musical instrument insurance and it was so easy to renew. The person I spoke to was very polite and it took no time at all to make the p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmaatschappij

Over Lark Music

Geschreven door het bedrijf

Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.

For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.

We provide musical instrument insurance for a wide range of instruments and music equipment, including

Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.

Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.

What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.

Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.

At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.

VISIT OUR WEBSITE

Why musicians trust Lark Music

Geschreven door het bedrijf

With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
Get a quote online in minutes
We pay over 95% of claims received*
Fast, specialist claims handled by music experts
Accidental damage, loss and theft covered in the UK & Worldwide
Hire costs covered, and you can choose your own repairer
Public Liability and Personal Accident cover available
Flexible policies, making changes is easy through your online account
*95% claims payout rate based on claims between Nov 2024 and Nov 2025.

Specialised but simple, flexible cover.

Single or multi-instrument policies. If you play it, we'll cover it.

Designed by musicians for musicians.

Contactgegevens

Get a quick online quote

Policies from just £25 a year. Single or multi-instrument cover.

4,9

Uitstekend

TrustScore 5 uit 5

408 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,9

Alle reviews

(408)

406 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Easy to arrange

Very easy to do; and a reasonable price for the cover.

10 september 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for your review. We're pleased to hear you found arranging your cover quick and straightforward, and that you felt it was competitively priced.

Beoordeeld met 5 van de 5 sterren

Lauren at Lark was great

Having had a 23kg suitcase worth of gear stolen in the hands of Ryanair I was absolutely delighted by Lauren's help at Lark Music to get a prompt payout in time for me to re-purchase equipment i needed for work.

21 september 2026
Review zonder uitnodiging
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Antwoord van Lark Music

This is exactly why Lark Music exists! We're sorry to hear your equipment was stolen, but we're delighted that Lauren was able to support you through the claims process and get you set back up. We'll be sure to pass your kind feedback onto Lauren who will be pleased to hear this.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Lark Music

Thank you for your review. We're pleased to hear the renewal process was simple and reliable. We appreciate you taking the time to share your feedback.

Beoordeeld met 5 van de 5 sterren

Clear instructions

Clear instructions. Easy to follow.

2 september 2026
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Antwoord van Lark Music

Thank you for your review, we're really pleased to hear this. We appreciate you taking the time to share your feedback.

Beoordeeld met 5 van de 5 sterren

Customer focussed.

Timely reminder. Clear information and very customer focussed staff on the phones.

3 september 2026
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Antwoord van Lark Music

Thank you for your kind review. We're delighted to hear that our team provided clear information and a customer-focused service. We really appreciate your feedback and look forward to supporting you again in the future.

Beoordeeld met 1 van de 5 sterren

I have been a customer with Lark (et…

I have been a customer with Lark (et al) for many years now. But I cannot access my new policy documents - because my email address is not recognised. However, my email address is on my Statement of Fact sheet? Please clarify.

1 september 2026
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Antwoord van Lark Music

Thank you for being a valued long-standing customer. We're sorry to hear you had some difficulty accessing your policy documents. We understand our customer service team was able to help and that you can now view all of your documents through your online account. If there’s anything else we can assist with, please don't hesitate to get in touch.

Beoordeeld met 5 van de 5 sterren

Great service

Great service: easy to set up, and responsive assistance when needed - definitely recommended!

10 september 2026
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Antwoord van Lark Music

Thank you for your kind review. We're delighted to hear that you found the service easy to set up and that our team was able to assist when needed. We really appreciate your recommendation!

Beoordeeld met 4 van de 5 sterren

It’s as good as it gets with good cover…

It’s as good as it gets with good cover terms.

13 augustus 2026
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Antwoord van Lark Music

Thank you for your review. We're delighted to hear you feel our cover and policy terms offer such great value. We appreciate your feedback and your continued support.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Prompt reply. Good value. Peace of mind

8 september 2026
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Antwoord van Lark Music

Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

It was very easy to update

It was very easy to update the insurance after the purchase of a new instrument. Very helpful people at the end of a telephone call. Very happy with the service and price

1 juli 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for your kind review. We're delighted to hear updating your cover was straightforward and that our team provided helpful service at a price you're happy with.

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