Horrendous communications. Ordered part which was advertised as on 2 day delivery, but after numerous chasing emails, with no response, the part finally arrived on the 23rd day. Not a service anyone... Toon meer
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Lees wat reviewers zeggen
Excellent service, correct part delivered in 3 days - a tricky fit, so relieved properly machined, all belts lined up perfectly and up and running before the next storm! Highly recommend, Many tha... Toon meer
Don't buy from them buy from the parent company on eBay, international systems and equipment based in Ireland. I thought this UK company would deliver quicker being UK based and having the items in st... Toon meer
We saw online photos of a Stihl strimmer harness for £40.49 & bought from this company. What eventually arrived was a strimmer harness made by Pirhana which is a cheaper version. On complaining to th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lawnmower Parts Online is the UK's largest Online Lawnmower parts Supplier who's goal is to provide a one-stop shop for parts and service kits for all your garden machinery. We provide these parts at great factory-direct prices. We have an ever expanding range of filters, belts, cables, blades, service kits, etc. but if you cannot find what you are looking for please send us an email and we'll do our best to find it for you at a great price. We have access to parts for almost every make of lawnmower. We have access to parts for almost every make of garden machinery, so if you cant find an item on our site, just contact us!
Contactgegevens
Unit H1, Tribune Avenue, WA14 5RX, Altrincham, Verenigd Koninkrijk
- 01615527924
- info@lawnmowerpartsonline.co.uk
- lawnmowerpartsonline.co.uk
2,8
Gemiddeld
107 reviews
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Heeft 67% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
Excellent service, correct part delivered in 3 days - a tricky fit, so relieved properly machined, all belts lined up perfectly and up and running before the next storm! Highly recommend,
Many thanks and kind regards
MG
26 mei 2026
Review zonder uitnodiging
I ordered a 19" Universal Mower Blade…
I ordered a 19" Universal Mower Blade for my 19" Hyundai mower.
Despite being labelled 'universal', the blade cannot be fitted to the mower as the holes on the blade are a totally different size and shape. So I can't use it which is very frustrating as my lawn needs a cut.
I contacted the company, explained the issue, with photos, and asked if they could provide a blade that would fit, or failing that, a refund.
Their response was quite surprising. They told me that, contrary to my understanding, 'universal' does not mean 'universal', so the mistake was entirely mine.
As a result I'd need to pay a £5 handling fee + postage to return it. The blade only cost £16.
According to them, I should have known the universal blade would not fit my mower and I should not have ordered it. In their words, the blade is 'not suitable for my application'.
Instead of sorting this minor issue and building loyalty, they acted churlish over something that was ordered in good faith but doesn't fit the description.
I had to go through my credit card provider to get a refund which is laughable for such a tiny sum.
Nowhere on their website does it state which brands / mowers this universal blade has been tested with, so it's entirely pot luck if you buy it.
Needless to say, they've done a great job of ensuring I never buy from them again.
28 mei 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
We are sorry you feel this way, however a number of statements within this review are misleading.
The blade supplied was the exact universal blade ordered from the listing selected. Universal blades are designed to fit a broad range of applications, however this does not mean they are guaranteed to be an exact direct fit for every mower model purely because the cutting width is the same.
As explained during our correspondence, mower blade compatibility is determined by multiple factors including mounting configuration, centre hole arrangement and offset/height — not simply the blade length alone.
We also note from your own comments that the blade had been fitted to the machine and attempted to be used. Once an item has been fitted/used, it is no longer in brand new resaleable condition.
At no stage were we unwilling to assist. We responded to your emails, reviewed the photographs provided and explained the situation clearly. We also advised that the blade could still be returned back to us under our standard returns procedure.
Unfortunately, as a small business, we cannot simply refund fitted and used parts free of charge every time a universal aftermarket item turns out not to suit a particular machine variation.
We are sorry you were unhappy with the outcome on this occasion.
Fast delivery and good product at a…
Fast delivery and good product at a good price
30 april 2026
Review zonder uitnodiging
Ordered 2 sets of items from this…
Ordered 2 sets of items from this company. One arrived, the other set of items didn't come. Even though the receipt that arrived with it detailed the other set of items. Have emailed twice in the past 2 weeks and had no reply. Very disappointing customer service.
14 mei 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
We are sorry to hear this.
Unfortunately we are currently unable to identify your order from the information provided within the review and we also cannot locate any recent unresolved email queries matching these details.
Please could you email sales@gardenandforest.co.uk with your order number and full details of the missing items so we can properly investigate this for you and get the matter resolved as quickly as possible.
We are more than happy to assist once we have the correct order information.
Kind regards,
The Garden & Forest Team
Excellent price and service
Very happy with my purchase. Lawn Mower Parts had the best price, and my item arrived wrapped very well protected.
10 april 2026
Review zonder uitnodiging
Great company
They supplied what I wanted on time and it was great
1 mei 2026
Review zonder uitnodiging
Good site
Easy site to find the parts needed. Once ordered fast delivery.
17 april 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
Thank you very much for your review.
We are really pleased to hear you found the website easy to use and were able to find the parts you needed quickly.
It’s also great to hear you were happy with the delivery speed once ordered.
Your support is greatly appreciated and we hope to assist you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
I ordered a replacement blade for my lawnmower
I ordered a replacement blade for my lawnmower, trusted the reviews on Trustpilot and was very happy with the transaction. Speedy delivery, packaged well and at a great price. Overall great service and would definitely use again and recommend.
10 april 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
Thank you very much for your fantastic review.
We are really pleased to hear you were happy with the pricing, packaging and speedy delivery, and that our Trustpilot reviews helped give you confidence in ordering with us.
Your recommendation and support mean a great deal to our small team and we look forward to assisting you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
Finding the parts I wanted was easy and…
Finding the parts I wanted was easy and ordering and paying for straight forward.
I was updated about shipping and delivery and received the items quickly.
19 mei 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
Thank you very much for your positive review.
We are really pleased to hear that you found the parts you needed easily and that the ordering process, updates and delivery all went smoothly for you.
Your support and feedback are greatly appreciated by our team and we hope to assist you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
Antwoord van Lawn Mower Parts Online UK
Thank you very much for your review.
We are really pleased to hear you were happy with the speed of both the service and delivery.
Your support is greatly appreciated and we hope to assist you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
Antwoord van Lawn Mower Parts Online UK
Thank you very much for your kind review.
We really appreciate your comments and are pleased to hear you found the service professional.
Your support means a lot to our team and we hope to assist you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
Best source for genuine parts.
The place I come to for parts for my Viking mower. Genuine parts, best price and promptly delivered. What more can you ask.
19 mei 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
Thank you very much for your fantastic review and continued support.
We are really pleased to hear that you continue to choose us for your Viking mower parts and that you were happy with the pricing, genuine parts and prompt delivery.
Feedback like this means a great deal to our small team and is hugely appreciated.
We look forward to assisting you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
Found the parts I needed for lawnmower…
Found the parts I needed for lawnmower and they were delivered quickly. Great service ….. would recommend
15 april 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
Thank you very much for your kind review.
We are really pleased to hear you found the parts you needed easily and that they arrived quickly for you.
Your recommendation and support are greatly appreciated by our team and we hope to assist you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
Excellent service & will use again.
Excellent service I have used them a few times & will definitely use them again. They have a great range of parts & good on price Your kept in the loop with emails from order to dispatch & arrival date & ETA from the courier.
19 mei 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
Thank you very much for your fantastic review and for continuing to choose us for your parts.
We are really pleased to hear you have had consistently good experiences with us and that you were happy with the pricing, product range and the updates provided throughout the order process.
Your continued support and recommendation genuinely means a lot to our team.
We look forward to assisting you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
Competitively priced and prompt and…
Competitively priced and prompt and efficient service.
Would definitely use Lawn Mower Parts Online again in the future.
19 mei 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
Thank you very much for your positive review.
We are really pleased to hear you were happy with the pricing and the prompt, efficient service received.
Your support is greatly appreciated and we look forward to assisting you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
Excellent service and calue
Excellent service with clear descriptions of the parts and the machines they fit. Parts were quickly delivered and well packaged. Great value and highly recommended. Thank you.
15 april 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
Thank you very much for your fantastic review.
We are really pleased to hear you found the product descriptions helpful and that the parts arrived quickly and well packaged.
Your recommendation and support mean a great deal to our team and we truly appreciate you taking the time to leave such positive feedback.
We hope to assist you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
order came quickly and all fitted…
order came quickly and all fitted perfectly
9 april 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
Thank you very much for your review.
We are really pleased to hear your order arrived quickly and that everything fitted perfectly.
Your support is greatly appreciated and we hope to assist you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
Fantastic service and price
Fantastic service and price.
My lawnmower is now back serviceable.
Would buy again.
21 april 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
Thank you very much for your great review.
We are really pleased to hear you were happy with both the service and pricing, and even more pleased that your lawnmower is now back up and running properly.
Your support is greatly appreciated and we look forward to assisting you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
Great service
Great service, easy to order online and was kept up to date with the process of my order, fast delivery and a good quality product received, would recommend to for people to use them.
19 mei 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
Thank you very much for taking the time to leave us such a positive review.
We are really pleased to hear that you found the ordering process easy, were kept updated throughout and were happy with both the delivery and product quality received.
Your support and recommendation genuinely means a lot to our small team, especially during our busy season.
We hope to assist you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
Easy, quick and well priced - couldn't ask for more
Easily found the Hayter blade I needed, excellent price and delivered super-quick. Highly recommended
16 april 2026
Review zonder uitnodiging
Antwoord van Lawn Mower Parts Online UK
Thank you very much for your great review.
We are really pleased to hear you found the Hayter blade you needed easily, were happy with the pricing and received the order quickly.
Feedback like this means a lot to our small team and we really appreciate the recommendation.
We hope to assist you again in the future.
Kind regards,
The Lawnmower Parts Online UK Team
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