Terrible customer service! Trying to reach Lazada due to a delivery being delayed. Even customer service functions on the APP do not work properly and prompts an error message: "page could not be fo... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
VERY BAD ONLINE SHOPPING COMPANY THAT TAKES YOUR MONEY AND DONT CARE IF THE MERCHANT SELLS RUBBISH! LAZADA RETURN POLICIES AND PROCESSING MAKES IT IMPOSSIBLE TO RETURN ANY DEFECTIVE, BROKEN, MISHAN... Toon meer
Hi, can someone knows how to recover lazada accout ? I have 2 accounts so I decided to disable the other one. However I accidentally disable the one which i am active with. Now I cant access my acct r... Toon meer
Really good platform. Had some issue with a vendor on my purchase where vendor sent obviously defective product and is unwilling to replace. Lazada aftersale service, although slow, managed to follo... Toon meer
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I bought a some baby care products from…
I bought a some baby care products from lazada, I have paid higher as seller claimed products are genuine. After arrival product didnt seem legit. Nevertheless i checked the products. they were so different than the stock photos. Instead of using it i contacted lazada. Lazada only sent automated message but didnt get any timely update so i went to the local supplier's office. Supplier confirmed that product that i purchased from lazada are not authentic. I reported to lazada. But lazada rather dragged the case almost 2 months. in the end lazada terminated my account because I have complained. I got ripped off. Stay away from Lazada
I used Lazada for a year now and I can…
I used Lazada for a year now and I can say that there's some technical problem in the system when I'm on my account there's always a notification saying that I need to log in again and your account has been locked for safety. This afternoon I experienced again some problem placing my first order it said that the product is out of stock so I choose another item then after that the app said that there's a network problem and keep on loading so I try again to order and in the end my product that I need to buy didn't place to the shipment.
I don't think that I will be ban in Lazada because I didn't commit to any illegal activities when I'm on my profile I just browse some items and if I have things that I need to buy I always put it to the add to cart and place it to order. My account is fully verified and I already inputted my personal information and my address its definitely a identity theft, data breach and cyber extortion cases.
I hope next time stop accessing clients account and sabotaging it especially if you don't have permission to the owner, you don't notice that your are already committing crime.
Good quality website and easy to use.
Please offer more discounts and promos…
Please offer more discounts and promos that aren't scamming the users. We were required to invite people to reach the quota but it barely made any difference!
I recently purchase a shoes for my son…
I recently purchase a shoes for my son in Lazada. The product was great, it quality of the shoes in very nice. However, I am disappointed about the delay in delivery. I hope this wont happen next time.
Great items and fast delivery!
VERY BAD ONLINE SHOPPING COMPANY THAT…
VERY BAD ONLINE SHOPPING COMPANY THAT TAKES YOUR MONEY AND DONT CARE IF THE MERCHANT SELLS RUBBISH! LAZADA RETURN POLICIES AND PROCESSING MAKES IT IMPOSSIBLE TO RETURN ANY DEFECTIVE, BROKEN, MISHANDLED, WRONG ITEM DELIVERED BY THEM! I HAVE MADE REQUESTS FOR RETURN WHICH WERE NEVER PROCESSED!
BEWARE OF THIS SHOP IN PARTICULAR THAT SELLS DAMAGED AND WRONG ITEMS. I ORDERED A STAINLESS WALL MOUNTED SOAP DISH AND ABBYSHI DELIVERED A DAMAGED HAND TOWEL HOLDER IN A DELAPIDATED OBVIOUSLY WORN OUT OLD BOX.
/shop/abbyshi
Love this site!
Great items, affordable prices, timely delivery. Good customer service.
Great items so affordable but lazada is…
Great items so affordable but lazada is always delay to deliver but still I really love the items especially dresses and beauty products because it's cheap and has quality, so I still recommend it.
Always had bad experience with lazada…
Always had bad experience with lazada (SG).
Item always late to deliver.
Last time I didn't received the item at all, the seller refused to refund and lazada did not paybak yet.
TOTAL SCAMM!!!
My purchases on Lazada have always been…
My purchases on Lazada have always been a pleasant and delightful experience. They have a huge variety of products on sale, and there are often good promotions to sweeten the purchase.
Fast delivery and friendly team!
Fast delivery and well secured items
Fast delivery and earlier than i expected. Also the item is well package and protected. Order was processed in the same day then it was delivered after 2 days. I bought the item 2 years ago until now the item is in good condition. Thanks !
Lazada COD
Courier are very understanding. I got a wrong item and without any further discussion the courier just told me he will report it to the company himself.
Amazing!!
Great service and products! I haven't had any issues with the deliveries and products I've purchased from this site so far :)
I thought that Lazada Company is only…
I thought that Lazada Company is only here in the philippines. I was amazed that i knowing LAZADA is INTERNATIONAL. They help OFW to easily shipped their wants to buy
I purchased 2.1 speakers but before I…
I purchased 2.1 speakers but before I get the product, I was searching for reviews if it is worth it to buy. Thanks to their product review features, all are reliable and my parcel delivered next day. However, they charge me on the delivery fee because of the product price below 1000 pesos.
What happened?
Lazada was the 1st online store I tried. 1st 2 of my orders came in within a week, then suddenly my succeeding order would arrive 2 - 3 weeks. And they no longer provide me with tracking number for each item I purchased. Got disappointed with the service, but still love the products. purchased all my 6 pillows from them, all though I have to wait long. Found the best pillows for myself in this site. <3 I hope their service would go back to what it used to be.
Ordered twice
Ordered twice, perfect each time, nice to have a reliable online retailer
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








