Leaders - Bromsgrove Reviews 

107
TrustScore 4.5 uit 5

4,6

11 Worcester Road, B61 7DL Bromsgrove, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is my first time moving into my own place and leaders were the best Estate Agents. I tried using Oakmans and Dundelin to no success as there communication is subpar to say the least. From the mom... Toon meer

Beoordeeld met 1 van de 5 sterren

This is for the Bromsgrove & Worcester office.. Unfortunately this has to be a review of complaint !! I have been a good Tenant for over 5years & taken care of the Landlords property v... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A competent and professional team that assisted with our application until the move was complete. Aimee was great; and the whole team helped out to make it as smooth of a transition as possible.

Beoordeeld met 5 van de 5 sterren

Aimee has been supportive throughout my time with leaders so far. After showing me a property, Aimee supported me with the application process and communicated with me promptly. As I am not a technolo... Toon meer


Bedrijfsgegevens

  1. Makelaardij
  2. Vastgoedinvesteerder
  3. Taxateur onroerend goed
  4. Vastgoed verhuurbedrijf
  5. Vastgoedinspecteur

Over Leaders - Bromsgrove

Geschreven door het bedrijf

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Geschreven door het bedrijf

Whether you are looking to sell or let your home, our teams are on hand to help.

Contactgegevens

  • 11 Worcester Road, B61 7DL, Bromsgrove, Verenigd Koninkrijk

4,6

Uitstekend

TrustScore 4.5 uit 5

107 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(107)

2.202 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Stress free letting agent

We have nothing but positive reviews to leave for this company. Since we started the process all steps have been simple and stress free. Now we are settled any maintenance issues are resolved very quickly. We are very lucky to have a young lady called Mahema act as our property manager. She is always on the end of the phone if we need her and can’t resolve any issue we raise quick enough. Thank you for all your hard work Mahema. It hasn’t gone in noticed :)

26 januari 2023
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Dear Kiim

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Personable, Efficient and Knowledgable

Had the pleasure of working with Kim for the rental of our home in the UK. She was excellent from start to finish. From first enquiry, she made sure nothing was too much effort and was extremely efficient. Her knowledge of the market and process was superb. Would highly recommend!

16 december 2022
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Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amazing service!

Leaders Bromsgrove is amazing! Special thanks to Kim, who helped rent a flat in just a week’s time (!) and the whole process was really smooth and trouble-free! Lydia was really very welcoming and helpful with the move in - she was there every step of the way and even helped carry a big parcel up two flights of stairs where the flat was! Highly recommend!

31 juli 2022
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Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Nice staff

Nice staff, fast response time and overall great service

16 december 2022
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Dear George

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

We rented with Leaders Bromgrove and…

We rented with Leaders Bromgrove and they were nothing but helpful and kind people. Any problems we had after moving in were sorted.

18 november 2022
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Dear Thomas

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very helpful service

Very helpful service, lovely helpful staff

16 december 2022
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Dear Nicki

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Friendly service

I went to Leaders looking to rent in a completely unfamiliar area (to follow a job). Kim was really friendly and knowledgeable about the area which was very reassuring. She got me a viewing in a property that met all my requirements before it went onto the public domain which meant I secured it with no competition. Couldn't be happier :)

14 augustus 2022
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Dear Chloe

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service and communication throughout, would definitely recommend!

It’s been a while since we have been in private renting, we was surprised with how different the process is to years ago and how difficult it can be, compared when we last was in private rented accommodation. We have for weeks been trying to find a suitable property for our family through many different agents and came up against full lists or nothing available. We happened to be in Bromsgrove by chance and decided to go in to Leaders, we was greeted by Kim who immediately made us feel welcome and went through our details and what we was looking for. She listened intently and was able to offer us a new property to the market, that she felt would be suitable for our family. She acted quickly and efficiently after taking all our circumstances into account, our application was put forward. She was great at communicating throughout the process keeping us updated and feeling reassured the whole time. Our experience couldn’t have been better! We would definitely recommend Leaders as a property agent for anyone looking to rent the service we received was consistent throughout.

9 november 2022
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Good Afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Kim @ LEADERS.

A very appropriate name for this company.
Amazing service and I have to say a massive thankyou to Kim, who has been nothing short of a super hero.
I needed to be in a property as quickly as a formula 1 tyre change and Kim has gone the extra mile to ensure this happens.
Leaders by name and by nature!!!!!! FANTASTIC.😁😁😁

29 juni 2022
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Dear Paul,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Kim and libbi - Bromsgrove Branch.

What can I say about Leaders? Nothing but fantastic. All the staff are awesome especially Kim and Libbi. Both of them kept me updated with every new update for my move. Extremely polite and efficient. Nothing was a problem for any of the staff. Thank you to all of you for everything.

28 juni 2022
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Dear Gary,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great experience

Everyone at Leaders was amazing today making sure they answer all my questions and everything run smoothly with the property I was looking to rent. Especially Kim was really helpful, polite ans fast to reply. You don't really need anything more from your housing agency

21 juni 2022
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Antwoord van Leaders - Bromsgrove

Good morning,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

A special mention to Kim and Jess.

Myself and my boyfriend have just rented our first place with leaders. From the first enquiry phone call right up until now the service has been excellent! All of our questions have been answered promptly! A special mention to Kim and Jess. We had a bit of stress regarding our referencing but Kim was at the end of the phone and tried her best to sort it out for us, and she did - we couldn’t be more grateful! They’ve both been amazing and we are so excited to move in!

28 mei 2022
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Dear Lacey,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Pleasant Service

Called about a property on rightmove, I got through to Jess who was really friendly & helped me with the questions I asked her. She also called me to let me know when another property was available that she thought I’d be interested in! Although the property wasn’t right for me I’ll definitely be looking to Leaders for a place to rent after the pleasant & personal experience I have had so far :)

11 mei 2022
Review zonder uitnodiging
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Dear Ruby,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fast and efficient

I was looked after very well by Kimberlie and the team. All processes were done swiftly and any questions I have were answered promptly. Great service 🙂

30 maart 2022
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Antwoord van Leaders - Bromsgrove

Dear James,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Service provided went above and beyond.

Working in China and being unable to travel has left me with no alternative but to rent out my apartment in the UK. I emailed all the leading estate agents in my area and explained my situation. Only Leaders responded back to me. Since our first contact, the service has been exceptional, with constant communication and expert advice. I thought that trying to arrange everything to get my apartment ready for rental would have been a nightmare, it has not been thanks to Kim and her team. Highly reccomended.

23 maart 2022
Review zonder uitnodiging
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Dear Rue,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service!!

Great service!!! Super helpful with my repairs, nice and easy- thanks!

17 maart 2022
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Antwoord van Leaders - Bromsgrove

Dear Mr Newman,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great experience.

15 maart 2022
Review zonder uitnodiging
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Antwoord van Leaders - Bromsgrove

Dear Leash,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very professional company

Leaders have made my experience as a landlord seamless! Very professional, recommended.

15 maart 2022
Review zonder uitnodiging
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Antwoord van Leaders - Bromsgrove

Dear Greg,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great team

Great team. Always there to help when I need it, they make renting my property easy.

15 maart 2022
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Antwoord van Leaders - Bromsgrove

Dear Sarah

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great staff friendly and helpful

Great staff, very attentive. Asked questions about my properties. Top service, very reassuring and put me at ease with a potentially stressful situation. 100% recommend

15 maart 2022
Review zonder uitnodiging
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Antwoord van Leaders - Bromsgrove

Dear Alex,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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