The team are customer focused. I received a warm welcome from Megan when I walked into the branch for the first time. When showing me round a property, Megan was very attentive and explained things... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie32 The Broadway, RH16 3AL Haywards Heath, GB
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Lees wat reviewers zeggen
After some.problems trying to find suitable accommodation Leaders in Haywards Heqth pulled out all the stops to finally land me somewhere. I'm now moved in and happy. The team at the Haywards Heath... Toon meer
Bedrijf heeft geantwoord
Madeline McWilliams is patient and takes her time to explain every necessary information. She has been quite helpful throughout my move in experience. I probably won't have moved in early if not for h... Toon meer
I deal on a regular basis with the office in Haywards Heath as they rent out some properties for me. As a landlord it can be stressful when maintenance needs to be done but I receive excellent servic... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Leaders - Haywards Heath
Geschreven door het bedrijf
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Geschreven door het bedrijf
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contactgegevens
32 The Broadway, RH16 3AL, Haywards Heath, Verenigd Koninkrijk
4,3
Uitstekend
52 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We were shown around a property by…
We were shown around a property by Maddie, who was training one of her colleagues. Maddie showed us around very professionally, she knew a lot about the property and was very informative. She was also very helpful, and helped us find anything we were looking for.
The property may not have been right for us this time, but I have to say that Maddie's professionalism, helpfulness and knowledge made it the best viewing we've ever had. We would highly recommend her, and will be contacting Leaders again if another suitable property comes up
17 januari 2024
Review zonder uitnodiging
HAYWARDS HEATH LETTINGS
HAYWARDS HEATH LETTINGS
Terrible experience, partly down to an awful landlord but they didn't really help - everything was a 'grey area', not their fault. Had to eventually escalate to the CEO of Leaders to get some sort of action. Not having a reliable source of hot water and heating for over 7 days during the coldest time of the year with an elderly dog - unacceptable. Now having to go to small claims court to sue the Landlord as this isn't part of the 'deposit' apparently although its part of the contract - weird.
Still waiting for deposit issues to be resolved through TDS - they got a quote to clean some dust, cobwebs, crumbs and 2 leaves for a 7 room house for £423 - someone's making a good profit somewhere.
Whole host of issues with the property. Even more amusing the landlord gave them a fantastic review thats on their website. Guess they did a good job the money they charged us for a property not fit to be let. Another agent told us they had refused to take the property on - we quickly found out why.
25 november 2023
Review zonder uitnodiging
Third time we have let with leaders
We were dealt with efficiently and in a friendly manner. A suitable tenant was found quickly and an appropriate rate agreed. We are a repeat customer
10 oktober 2023
Review zonder uitnodiging
Good and very prompt communication
Good and very prompt communication. Lauren was knowledgeable, always helpful and constructive.
19 oktober 2023
Review zonder uitnodiging
Quick and easy
From the viewing to assisting with the process, Sammie and the Leaders team were completely ‘on it’ and ensured we were able to organise the new rental efficiently. Their Haywards Heath team were brilliant.
14 juni 2023
Review zonder uitnodiging
It was such a very smooth sailing…
It was such a very smooth sailing process most especially with agent Samantha Lea who patiently helped me with all the things that I need to accomplish. Great work!
6 maart 2023
Review zonder uitnodiging
Antwoord van Leaders - Haywards Heath
Dear Charline
Thank you for your lovely words about Sammie - it is great to hear that she was able to facilitate your move with ease. We strive for excellent customer service and your kind words are a testament to that.
Best of luck with your new home.
With kind regards
Lauren
Lettings Manager
Well done
I like because all employs from your Company have a good comunicațion with the clients
13 februari 2023
Review zonder uitnodiging
Antwoord van Leaders - Haywards Heath
Dear Florin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Highly professional and client focussed.
I can highly recommend the team at Leaders in Haywards Heath. Their professional, client focussed approach and first-rate attention to detail delivers exceptional service in every respect.
6 maart 2022
Review zonder uitnodiging
Antwoord van Leaders - Haywards Heath
Thank you again for taking the time to let us know how we did! Adam Hills - Branch Manager
Professional and Friendly
We are very happy with the service provided by Leaders in Haywards Heath. Lauren Jee and Thomas Hills were friendly and professional and did everything they could to facilitate our rental. We received all necessary documentation promptly and our queries were attended to timeously.
Thank you to Leaders, Haywards Heath
18 januari 2022
Review zonder uitnodiging
Antwoord van Leaders - Haywards Heath
Dear Lidia Upton,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Haywards Heath Leaders
Excellent customer service.... Especially your staff Mr Thomas hill (haywards Heath branch) very kind and helping throughout the days. Explaining all the informations clearly. Thanku
11 januari 2022
Review zonder uitnodiging
Antwoord van Leaders - Haywards Heath
Dear Preethi,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Antwoord van Leaders - Haywards Heath
Janine, we are glad we could help! Adam - Senior Branch Manager
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