Leaders - Reigate Reviews 14

TrustScore 4.5 uit 5

4,4

4 Bell Street, RH2 7BG Reigate, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really great experience with Leaders. The team was super helpful, responsive, and professional throughout the whole process of renting the house. They made everything easy and stress-free, always r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My partner and I have had a great experience with Leaders, Ellie has been really helpful and responds very promptly to any questions we may have!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We currently rent with Leaders in Reigate and Chloe our property manager has been brilliant throughout. She is very responsive and friendly and has worked with our landlord to fix any problems as quic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been working with Chloe since starting renting my property with Leaders and I find her to be very professional and quick to deal with any queries that I may have. I am pleased with how my prop... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Makelaardij
  2. Vastgoedinvesteerder
  3. Taxateur onroerend goed
  4. Vastgoed verhuurbedrijf
  5. Vastgoedinspecteur

Over Leaders - Reigate

Geschreven door het bedrijf

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Geschreven door het bedrijf

Whether you are looking to sell or let your home, our teams are on hand to help.

Contactgegevens

  • 4 Bell Street, RH2 7BG, Reigate, Verenigd Koninkrijk

4,4

Uitstekend

TrustScore 4.5 uit 5

14 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Really great experience with Leaders

Really great experience with Leaders. The team was super helpful, responsive, and professional throughout the whole process of renting the house. They made everything easy and stress-free, always ready to answer any questions.

Would definitely recommend them to anyone looking for a reliable agency. Thanks again for all your help!

17 december 2025
Review zonder uitnodiging
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Antwoord van Leaders - Reigate

Dear Clotilde
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Leaders experience

My partner and I have had a great experience with Leaders, Ellie has been really helpful and responds very promptly to any questions we may have!

14 april 2026
Review zonder uitnodiging
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Antwoord van Leaders - Reigate

Dear Jess
We greatly appreciate your 5-star review and the time you took to share your experience with Ellie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great experience

Property management by Chloe has been efficient and responsive, making the renting process smooth. Communication is clear, and maintenance requests are handled in a timely manner, though occasional delays can occur. Overall, the experience has been positive and professional.

26 februari 2026
Review zonder uitnodiging
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Antwoord van Leaders - Reigate

Dear Keone Botlhale Mzingwani

We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Beoordeeld met 4 van de 5 sterren

I was supported in a very effective…

I was supported in a very effective way, the team Ellie and Sam were very helpful and transparent throughout the process.

25 februari 2026
Review zonder uitnodiging
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Antwoord van Leaders - Reigate

Dear Osezele Ukpebor,

Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Ellie and Sam. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.

Kind regards,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great property management from Chloe at Leaders Reigate

We currently rent with Leaders in Reigate and Chloe our property manager has been brilliant throughout. She is very responsive and friendly and has worked with our landlord to fix any problems as quickly as possible. When we’ve had urgent issues Chloe has gone out of her way to get things sorted. Thanks Chloe!

25 februari 2026
Review zonder uitnodiging
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Antwoord van Leaders - Reigate

Dear Isabel Summers We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Service from Leaders Reigate

Chloe has been our property manager for some time now and during this period we have had occasions to involve her with change of tenants, late payments of rent, obtaining increases in rental amounts and various necessary maintenance jobs and statutory requirements. In all of our dealings, we have found Chloe excellent, efficient, gets back to you when she says she will and hugely helpful and friendly.

25 februari 2026
Review zonder uitnodiging
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Antwoord van Leaders - Reigate

Dear Kenneth Davie

We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Since Chloe became Property Maintenance…

Since Chloe became Property Maintenance Manager, communication has improved significantly. She responds promptly to any faults reported and ensures issues are handled efficiently and professionally. Chloe has shown excellent knowledge and a strong understanding of how to run and maintain the property to a high standard. Her proactive approach and reliability truly make a difference. Highly recommended!

29 januari 2026
Review zonder uitnodiging
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Antwoord van Leaders - Reigate

Dear Chukwuemeka Ezeobi

We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Property managed through Leaders

I have been working with Chloe since starting renting my property with Leaders and I find her to be very professional and quick to deal with any queries that I may have. I am pleased with how my property is being managed by Leaders.

24 februari 2026
Review zonder uitnodiging
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Antwoord van Leaders - Reigate

Dear Maxine

We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Chloe has been very helpful

Chloe has been very helpful

There have been some maintenance problems which she has promptly dealt with. In addition, there have been a couple of late payments of the rent. She has contacted the tenant and the matter was quickly resolved

24 november 2025
Review zonder uitnodiging
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Antwoord van Leaders - Reigate

Dear Customer

We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Leaders Review

Chloe has been an excellent property manager during our tenancy. She is always quick to respond!

24 februari 2026
Review zonder uitnodiging
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Antwoord van Leaders - Reigate

Dear James Harrison

We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Wonderful Property Manager

Our Property Manager Chloe is absolutely wonderful! She’s quick to respond to any queries and doesn’t leave us hanging like all our past managers. A very pleasant lady to communicate with- we hope Chloe is around for the duration of our tenancy ⭐️

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Leaders - Reigate

Dear Aysha, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Chloe. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!



Kind regards, Customer Care Team

Beoordeeld met 1 van de 5 sterren

Only pay for vacant apartments, they can change their mind and leave you stranded

I was relocating from another country and after doing reference checks and paying for the apartment, I thought everything was sealed. I was given a contract to sign of which they said on the move-in day, the landlord will sign too. Almost a month later, I flew to the UK and was set to move-in, I was told that the tenant refused to move out, and so I could not move-in. I was left stranded with my family and refunded my money, with nothing done to get me another apartment as a replacement.

31 juli 2024
Review zonder uitnodiging
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Antwoord van Leaders - Reigate

Good Afternoon

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great to deal with

Fantastic approach, the Reigate team have been fantastic, especially Tom Welsh. He’s been ever so professional that we decided to give him our property into management instead of just tenant search.

25 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would like to commend Kirsty in the…

I would like to commend Kirsty in the management team following a very difficult tenant. She took so much of the stress and strain away from me and I trusted her implicitly to act in my best interests. She is a credit to the Leaders team and I know that my property is in the best hands. Thanks Kirsty, you’re the best!

15 maart 2023
Review zonder uitnodiging
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Antwoord van Leaders - Reigate

Dear Debbie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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