Lemoncitrustree Reviews 

395
TrustScore 3.5 uit 5

3,3

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Beoordeeld met 3 van de 5 sterren

My tree came after a delay. There was evidence of trimming being done on it before I got it. I have not had any blossoms or any evidence of any lemons even thinking of forming. What's the issue?

Beoordeeld met 5 van de 5 sterren

Our Meyer lemon tree arrived intact and healthy and ready to plant. It arrived before father's day and we are into July, minimal leaf loss, healthy green leaves, strong stem, no critters. We keep it i... Toon meer

Beoordeeld met 2 van de 5 sterren

I’m not real happy, my tree has not progressed one bit since I’ve gotten it. It’s in an area where it receives full sun all day, I have checked it’s progress everyday, a lot of the leave are curled u... Toon meer

Beoordeeld met 1 van de 5 sterren

They took my order and charged me, only to put it on hold it four weeks later because they had shipping difficulties. After lengthy discussions with their customer service, they finally let me know... Toon meer

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3,3

Gemiddeld

TrustScore 3.5 uit 5

395 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,3

Alle reviews

(395)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

This company has a lot of helpful…

This company has a lot of helpful information for caring for the trees. My husband purchased a tree a while ago from this company so I reordered. The trees are lovely and one is in bloom.

15 februari 2024
Review zonder uitnodiging
Logo Lemoncitrustree

Antwoord van Lemoncitrustree

Thank you so much for your review!

Beoordeeld met 1 van de 5 sterren

Took my money for weeks

They took my order and charged me, only to put it on hold it four weeks later because they had shipping difficulties. After lengthy discussions with their customer service, they finally let me know the hold was because they can't sell me the plants I had ordered.

Perhaps you could let people know before ordering, or right after, instead of making them wait weeks while holding their money.

10 februari 2024
Logo Lemoncitrustree

Antwoord van Lemoncitrustree

Please reply to our request for information because I don't even show you in our system. Update: refused to provide information, no record of customer on file. Will report review.

Beoordeeld met 5 van de 5 sterren

Buy from LemonCitrusTree!…

I highly recommend buying from LemonCitrusTree.com-- great customer service, great selection and great looking trees.

17 januari 2024
Review zonder uitnodiging
Logo Lemoncitrustree

Antwoord van Lemoncitrustree

Thank you so much for your review!

Beoordeeld met 5 van de 5 sterren

Everything we hoped for

Good communications, product delivered as promised, thorough instructions at the web site. We love our little lemon tree!

26 januari 2024
Review zonder uitnodiging
Logo Lemoncitrustree

Antwoord van Lemoncitrustree

Thank you so much for your review!

Beoordeeld met 5 van de 5 sterren

Meyer Lemon

The Meyer Lemon tree arrived in Illinois as a gift the week before Christmas. It was in perfect shape but seems to already need to be repotted. My only concern is that I raise lemon and calamondrin trees indoors and they always get covered with scale insects by March. Is there any prevention for this problem?

22 december 2023
Review zonder uitnodiging
Logo Lemoncitrustree

Antwoord van Lemoncitrustree

Thank you so much for your review!

Beoordeeld met 1 van de 5 sterren

Not communicative

Not communicative. They won’t tell you when they’ll ship. You have to keep on checking in with them.

10 december 2023
Review zonder uitnodiging
Logo Lemoncitrustree

Antwoord van Lemoncitrustree

Thanks for your reply. This is due to cold weather/winter shipping. We do send emails to our customers informing them with updates on their order. You may not have received our email. I apologize for that.

Beoordeeld met 1 van de 5 sterren

warranty?????

if the warranty is a component of your decision to buy,
be cautioned ,

17 oktober 2023
Review zonder uitnodiging
Logo Lemoncitrustree

Antwoord van Lemoncitrustree

If the warranty was declined it was due to failure to honor our policy. That's the only reason we don't honor warranties. If you'd like me to take a look at your warranty please reply to your last email and I will review the request for you. Thanks.

Beoordeeld met 2 van de 5 sterren

1st tree girdled, replacement diseased

The avocado tree I bought had been girdled by plastic ties they forgot to remove after repotting. The trunk was severely damaged. Replacement tree is infected with fungus, maybe some type of canker. Both trees came with a mite infestation. It's been a week since I complained about the diseased tree and I seem to be getting the runaround. I thought they stood behind their product at first, but I may have been mistaken.

24 augustus 2023
Review zonder uitnodiging
Logo Lemoncitrustree

Antwoord van Lemoncitrustree

Yes, that was an unfortunate situation as the south had had a lot of rain which caused the issue with the avocado trees. We sent you two of them then also provided a refund. We did what we could to resolve the situation. Our farm shouldn't have sent those trees. They made a mistake.

Beoordeeld met 5 van de 5 sterren

I gave a 5-star review regardless of…

I gave a 5-star review regardless of waiting for my trees.
The pandemic caused so many issues for many small businesses as people used gardening as a distraction.
I grow vegetables and herbs, not trees which trees take far longer to grow so I realize growers had major obstacles with "panic" buying.
It's a shame that growers are getting bad reviews because people don't understand the hardship growers have had.  
Thank you, lemoncitrustree the trees are beautiful

9 juni 2023
Review zonder uitnodiging
Logo Lemoncitrustree

Antwoord van Lemoncitrustree

Thank you so much for your review!

Beoordeeld met 5 van de 5 sterren

We got a loquat tree from here and it…

We got a loquat tree from here and it arrived quickly and in excellent shape. Great packaging and everything was as it should be, including detailed instructions. We called in with questions and Nancy was incredibly friendly and helpful. Excellent product and customer service... Highly recommend!!

5 juni 2023
Review zonder uitnodiging
Logo Lemoncitrustree

Antwoord van Lemoncitrustree

Thank you so much for your review!

Beoordeeld met 5 van de 5 sterren

Absolutely THE BEST

Absolutely THE BEST. Gorgeous, strong, healthy trees, and amazing expertise. This is really the only place I will ever but trees from.

They have sterile greenhouses, so the trees can not get infected or infested.

They honestly care about their product! I’m so so happy with my experience with Lemoncitrustree!

24 november 2019
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I ordered my tree in March and it arrived in October

I ordered my tree in March. I did not receive my order until the end of October (over 7 months). I talked to a customer service representative and they said my order was accidentally put on permanent hold. You guys should update your system so if anything is placed on hold for longer than 2 weeks, you get a reminder to check the status of it. I am just trying to think of solution that would help you eliminate this potential issue in the future. The tree arrived beautifully and looked great once it was actually shipped. Great product and customer service but this was a major glitch that delayed my order 7 months. Not great customer satisfaction.

22 november 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service!

I'm amazed that the business is willing to quickly and continuously follow up whenever I have questions as I work to save a tree I was killing with my incompetence. Fantastic customer service.

20 november 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought a Cara Cara orange plant from…

I bought a Cara Cara orange plant from Lemoncitrustree and was very satisfied with the product. The plant arrived in excellent condition and the company was totally on top of the delivery. Looking forward to growing this plant with the help of the online resources available to customers

18 november 2019
Review zonder uitnodiging

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