Letsliveitup Reviews 

130
•
TrustScore 2 uit 5

2,0

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Beoordeeld met 1 van de 5 sterren

>Buy product >It gets recalled for salmonella >Denied refund because I missed their deadline >They didn't even put said deadline in email

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Still no refund, as of Sept 29th, 2026 On Apr 14, 2026, at 6:41 AM, Live it Up Superfoods Team wrote:  Hi Matte, Thank you for reaching out. We have disabled your... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I had a subscription for the Super Greens and two of my orders were part of a recall for ecoli. I was offered either a refund or a replacement some time after January 2026 when the Super Greens beco... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I look forward to drinking my LiveItUp every morning. It starts my day off right knowing that I’m hydrating and feeding my bod with my daily nutrient need. Not to mention it tastes way better than AG1... Toon meer


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2,0

Slecht

TrustScore 2 uit 5

130 reviews

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Heeft 73% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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2,0

Alle reviews

(130)

126 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Best Greens Powder I've Tried

I have tried 10+ greens powders on the market and this one is by far the best tasting with the most natural ingredients that I have come across. I've had no issues with any of my shipments and the one question I had was answered promptly by customer service. Highly recommend.

3 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Just No! Don't do it!

NO! Don't do it! The product is okay. I have found equal quality in Sprouts and Whole Foods. Customer service is horrible. Seriously! This company is a subscription only model, so if you want their product you must sign up to receive it on a schedule. If you CANCEL, they will still send you the product and take the funds from you account on file. And good luck trying to get them to correct THEIR problem. It's exhausting. That's how they make their money. LOCK YOU INTO A COMMITMENT. When I demanded my money back, they refunded and sent the product anyway. Then they told me it was their "system" that send it...and I was to return the product for a full refund. Hum....so not you want me t pay for returning a product to you that I did NOT ORDER. They refunded the money and told me to keep the product.

Seriously, if you do a little research, you can find the equal or better product on the market that does not keep your financial information hostage.

NEVER USE SUBSCRIPTIONS. They only benefit the company.

10 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Stressful, Dishonest, and Zero Customer Care

The subscription automatically renewed on August 17, 2025 at 3am without any notice. I saw the charge at 6am and reached out right away, then multiple times the same day to cancel. Each time I was told it might still be possible. There is no customer service line,
just email. Despite this, the company shipped my order anyway and then claimed I had received a reminder email days before (I never did. I checked my inbox and spam folder).

Their customer service hides behind excuses, gives conflicting information, and ultimately forces customers to jump through hoops to refuse packages and chase refunds. This is not care, it’s a money grab.

Be cautious if you do business with this company. Based on my experience, they do not honor timely cancellation requests and make the process unnecessarily stressful.

17 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love my Super Greens

Love my Super Greens! Recently had to make a change to my subscription since I was going to be out of town for an extended period of time and the customer service team was so helpful. Will be a long-time subscriber for sure :)

25 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

UPDATE Posted - Another subscription company that…

UPDATE:
The company reached out to me as soon as they could once they received my complaint. They actually did fix the issue and offer steps to remedy the situation. They also inquired as to the nature of my adverse reaction.

My rant below was my initial frustration due to a similar company (review left) doing the same thing and blaming me and just being really rude. And just a week of bad customer service.

It was refreshing for this company to break the cycle of no customer service after a sale. THANK YOU.

------------------------------------------------------

Another subscription company that refuses to cancel your subscription and bill you and state there is no cancellation, refunds or returns AFTER they process your item after you have cancelled.

I cancelled and then billed again this month - so I cancelled AGAIN and noted I had already cancelled. Now they locked me out of my account.

I once again had to call my bank to file a claim. This is so wrong and I hope at some point a class action suit is formed against these companies.

As I read this is common practice with them. I had no idea but going forward I’m done either way these crooks and subscription services.

Just think how much money they make be side many people won’t fight them.

15 maart 2025
Review zonder uitnodiging
Logo Letsliveitup

Antwoord van Letsliveitup

Hi Michelle,

Thank you so much for updating your review and for giving us the opportunity to make things right. We're truly sorry for the initial frustration you experienced, and we’re grateful you allowed the chance us to step in and resolve it.

At Live it Up, we're committed to making healthy habits easier to take on, and that includes making our customer experience supportive and authentic. Your feedback reminds us why it’s so important to show up fully for our customers, always!

Thanks again for your trust and for giving us a chance to make it right.

The Live it Up Team

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