Lexther LLC Reviews 

505
•
TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ordered two jackets. One jacket arrived after two months and already looked like the "leather" was peeling from the back and smelled horrible. Second jacket never arrived and even after emailing custo... Toon meer

Beoordeeld met 1 van de 5 sterren

The jacket I bought I'm not at all happy with I sent you an email and pictures of it back in March last year 25th and no one ever did anything to replace the jacket. The color came off of the jacket d... Toon meer

Beoordeeld met 5 van de 5 sterren

My biggest concern prior to ordering was fit and overall quality. Must say the jacket exceeded all my expectations. The fit was perfect and the leather has soft feel like a favorite jacket you may may... Toon meer

Beoordeeld met 5 van de 5 sterren

I like this jacket, wind proof, lined and warm for casual riding. Nicely styled, love the sleeve cuffs and pattern. Zips on pockets are sharp on the inside and scratch back of hand a bit, maybe regula... Toon meer

Bedrijfsgegevens

  1. Lederwarenwinkel
  2. ook in
  3. Damesmodewinkel
  4. Koffer- en tassenwinkel
  5. Leren jassenwinkel

Geschreven door het bedrijf

Discover our handmade Leather Jackets, Outerwear, and Leather Bags from the official LEXTHER site. We are using aged leather to create Intelligent vintage handcrafted designs, making the best Leather products in the world.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

505 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,1

Alle reviews

(505)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

I had a good experience

I had a good experience. Although the cut of the coat was tighter than i thought so i would suggest the next size up when ordering or maybe just that jacket fits that way? Anyway, the sizes may rin smaller than average but a nice coat overall. Looks quality and stylish.
My delivery time was perfect less than 2 weeks.

15 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LOVE MY JACKET

It took a while to come by post, but was very satisfied when it did arrive. Well made with heavy duty genuine leather, with a nice zip-out lineing. I will most likely order from them again.

9 februari 2022
Beoordeeld met 1 van de 5 sterren

Coat is a 4 x and is no where near…

Coat is a 4 x and is no where near fitting me. $200 down the drain. No more online purchases from me. Took forever to get it here. I am no way going to try and return it as that will cost more in shipping and they will never make it right anyway. Like I said No more online purchases for this guy.

4 februari 2022
Beoordeeld met 1 van de 5 sterren

If I could give this company a negative…

If I could give this company a negative 5, I would. I ordered January 9th a leather jacket online. It stated 5-8 days for shipping. As of the 19th of January, I heard nothing. No tracking, update, no info. I reached out constantly through chat and email and phone. I got nowhere with my order. I requested to cancel on the 19th of January through all options of contact which the company emailed they would give me $10 off for my inconvenience to keep the order. I said no. Then they offered $20, I said no. Then they offered $40 off.. Again, I said no. I just wanted my full refund back for now I don't trust this company or its product. I have been told several lies, waited over 24hrs for a chat response, was told I would get phone calls but did not until a much later date. I got an email after reaching out asking when was my order canceled and was told on the 28th of January.. Just got a text today the 3rd of February that my order was canceled. This is the worse company I have ever had to deal with buying clothing items. They are very unprofessional and the customer service is ridiculous. I kept telling them I will let others know if my experience with this company and that's what I'm doing.. Buyers beware. I have several emails and chat photos of my communication with this company and text. I will never deal with this company again.

4 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Service was great

Service was great! Shipping is kinda on the slow side but well worth it on arrival. I didn't really have any interactions with customer service and that's a good thing. I ordered and received 2 really nice leather jackets. I have my eye on a few more.

1 februari 2022
Beoordeeld met 5 van de 5 sterren

Great job lexther

Hello everyone, I wanted to let you know how grateful I am, a while ago I took a risk and bought two leather jackets without having any information from this seller, I was wrong and bought a very large size, I contacted them they responded they gave me details of what I had to do and they sent me the correct size Congratulations you do a great job, reliable and very communicative. 5 stars from me ...

12 januari 2022
Beoordeeld met 1 van de 5 sterren

The bag was used once for a one night…

The bag was used once for a one night trip and the mechanism holding the strap on ripped off. I contacted the company but no one responded.
This is the second bag i purchased from them. Both for my son. He explained that the other larger duffle I gave him for his birthday is defective as well. The outside flap has 2 negative magnets so, does not close securly.
I guess you get what you pay for.

7 januari 2022
Beoordeeld met 4 van de 5 sterren

Our initial order took a long time…

Our initial order took a long time (over 4 weeks) to get to us - and unfortunately it was the wrong size (labeled as XL, but measurements matched M on the size chart). The Lexther team was very responsive and worked with us to get the wrong item returned and a replacement, in the correct size, sent. The coat is good quality and my husband loves it.

7 januari 2022
Beoordeeld met 1 van de 5 sterren

Never refunded for a damaged jacket

I bought a women's leather jacket size M, when I received it size M jacket had size L sleeves that were sown in unevenly, one sleeve was was way higher than the other. I took photos of it contacted customer service and received a reply that's shared below. After which I sent another 14 inquiries requesting an update. They kept answering we will get back to you later, please be patient, dragging time until the last email that they couldn't refund any longer due now too many days passed from the return policy.
I think they are the worst customer service I had yet had to encounter. Simply liars and crooks. I warn you not to choose them as they wouldn't take care of the damaged items!

"The quality and manufacturing department held a meeting for this particular issue and hence the response got delayed (God knows what they talk about). So, they say that you need to use the jacket for about 2 weeks and the issue will go away as it is most probably because of the the wrong packing methodology used. However, if it doesn't settle, just email us and we will send you a new jacket without any additional cost."

2 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just received my package

Just received my package. The whole ordering process was easy & seamless!
Thank you for being communicative and keeping things stress free. I’d recommend others to Lexther.
Thank you. Merry XMAS, Happy Holidays and Happy 2022 to you!

23 december 2021
Review zonder uitnodiging

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