Leyadoll Reviews 1.235

Great Customer Service & Communication. Fast shipping with ETA provided.

The doll was a lot smaller than the pictures led to believe and the print is not even embroidered. Surprised so many good reviews. Not sure why? When you see it next to a baby, it must be a very small baby!

Over a short course of time, I purchased 3 different Leya Dolls for my granddaughter! She loves her dolls! The quality is outstanding & the product is adorable! How special is it to have the opportunity to purchase well made, personalized dolls as well as support an organization who share contributions from each purchase to help an incredible children’s project. Thank you and wishing great success!

Beautiful dolls, the attention to detail and personalisation make them a perfect gift for special occasions & holidays. Soft textured and very well made. Fast delivery too

I have bought at least 10 of these gorgeous dolls for my grand daughter and she's only 6 months old. These dolls are beautiful and very well made. The smiles I see from her are priceless. She's loves these dolls so much.
Each one is more beautiful than the next.

I recently purchased a pumpkin doll and it was perfect. My grandchild loves it and I look forward to buying another doll soon. Fabulous.

Ok… I gave a 5 star and here is why! I ordered Princess Coral and received the wrong doll. Yes, I was upset as it was for my daughter’s first birthday, but as you see in the attached pictures, she LOVED it! I contacted Leyadoll to let them know about what happened. They were extremely kind, sincerely apologized for the mix up, and wanted to send me the correct doll to make it right. The doll I wanted was out of stock, so they allowed me to choose another doll. They sent to me no question. The doll I chose was the new educational doll and it was supposed to be personalized as my original doll was. When it arrived, it was not personalized. Not a huge deal to me. I contacted them to let them know that my replacement doll had arrived and that it wasn’t personalized but it wasn’t a big deal and wanted them to know that I got it, thanking them! They not only apologized for it not being personalized at it should have been, but they offered to send me another replacement doll to fix their mess up. I refused the replacement doll as they were already kind enough to sent a replacement and allowed me to also keep the doll in which they sent that was incorrect. They thanked me for understanding and kindness in the situation and still gave me a 30% coupon for a future purchase! With that said, although it was my first time ordering from the company, they were kind, apologetic, and expressed sincere concern with my issue. That to me is amazing customer service and won my future business as well. Exceptional customer service is rare these days and I can honestly say, Leyadoll has it!!! Thank you, Leyadoll for everything!!!

Purchased dolls for my two granddaughters recently. I have purchased them before for different occasions and they absolutely love them! My girls are almost two years old & the dolls are great for them.

Bit disappointed the doll didn't come in a box,

Great little dolls, I have bought several of these dolls, two pumpkin dolls, two Witch Halloween dolls, and a few of the other designs, all professionally engraved, which gives it a personal touch, they were received with thanks and were beautiful made, I cannot fault the work that must have gone into making them, excellent, first class service, highly recommend. Top Banana!!!!!

The quality is outstanding & the product is so cute! I love that the items can be personalized. It is something that can be kept forever!!

My daughter's have daughters that loved these dolls that I purchased for the baby girl in the family. Now I want to purchase them a doll so they can have a leyadoll of there own, I explained to them how buying these dolls you donate for helping other children so it makes it that much more special, thank you.

So glad to see my baby girl's happy face when she received these cute dolls and soft books with beautiful packaging. Quality is great and I believe they can be her forever keepsake. She is so excited when knowing that her name is on the dolls and books. Perfect gifts for her birthday.

the most perfect gift for baby or toddler . I highly recommend
Its so pretty and soft and well made

Beautiful doll which is well made. Soft and cuddly.

I purchased 2 dolls from this company. Both dolls were personalised with the same name as my daughter shares a name with her cousin and I would it'd be a cute gift. The company didn't print the names correctly, which was missing a dot above the first 'i', but not the second. When I raised this to them, they tried to tell me I was dissatisfied with their font and continued to tell me it was my issue despite, sending me their font list which clearly showed a dot above the 'i' on all 3 options. I didn't initially want anything done but they were so rude and dismissive I requested a full refund. They've since ignored all correspondence and have even deleted comments on their Instagram page. The doll is cute but is pretty basic and not that well made, it's certainly not a doll worth $70.

Based on their customer service alone, I give them 1 star.

Just received my Leya doll, very disappointed with the quality of the doll!!! A lot of loose theads, stitching appears inadequate and packaging terrible! Doll totally squashed, gift bag all bent!
Need this for my granddaughter and no time to get anything else due to time it took to arrive.
Due to such poor quality I will be returning as with so many loose threads could be dangerous for the baby

Ordered a doll on 23october had no email to confirm my order and no reply to a message sent via their website, I would not recommend using this service and when trying to email the site just crashes. I am a really unhappy customer

I ordered the Leyla soft book for my granddaughter. The outside packaging looked so worn. As soon as I opened the parcel very strong toxic chemical fumes came out that stung my eyes. The smell was terrible. I feel very sorry for the factory workers with these dangerous fumes. I will definitely not give this to my granddaughter. I’m now very concerned as I ordered recently a big Leyla doll. I do not trust this place.