So many errors.... it gets worse and worse with every update they make. You delete episodes, but they do not delete the files, you try to delete one file and then it is still there... plus, it... Toon meer
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Lees wat reviewers zeggen
Chris at Libsyn took the time to personally solve my problem by figuring out the *reason* Apple was not uploading the latest episode and then FIXING it!!! Upload was immediate. Thank you. He also sent... Toon meer
Top notch customer support. Chris provided very timely support and simplified the solution for me. This is the second time I've accessed customer support and they have been great both times. Very re... Toon meer
One of the destinations for my podcast (only one of them) failed to update to include my most recent episode. I was very certain it was the destination's problem--but, just in case, I asked our team a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Start your own podcast today with podcast hosting from Libsyn and connect with audiences worldwide. Libsyn's publishing platform distributes your content everywhere you want to be - including Apple Podcasts and Spotify.
Contactgegevens
2403 Sidney St, Suite 210, 15203, Pittsburgh, Verenigde Staten
- support@libsyn.com
- libsyn.com
4,5
Uitstekend
718 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to use and cost effective
4 oktober 2023
Great people
Great people, not bots, and wonderful podcast platform! Have been with them 4yrs and always happy!
10 oktober 2023
Review zonder uitnodiging
I had a great experience with Libsyn’s…
I had a great experience with Libsyn’s support. I had a question, it was answered promptly and with the information necessary for troubleshooting.
Thank you!
5 oktober 2023
Review zonder uitnodiging
Good service
The suggestions provided were great (even though I had already tried them but they didn't know that) I also appreciated that a step to test the issue on their own was initiated by the customer service agent without me having to ask. I just wish the response was faster.
5 oktober 2023
Review zonder uitnodiging
Chris Jones was timely in his responses…
Chris Jones was timely in his responses and also provided screen shots to more fully explain
3 oktober 2023
Review zonder uitnodiging
Great service
29 augustus 2023
Simple resolution
My emailed question regarding a subscription was answered promptly in a courteous manner and my issue was resolved to my satisfaction.
27 september 2023
Review zonder uitnodiging
Ben was quick and efficient in getting…
Ben was quick and efficient in getting my issue resolved and getting me back up and running. Thank you Ben!
28 september 2023
Review zonder uitnodiging
Simple and fab to use
Simple and fab to use, highly recommend this for a first time podcaster!
20 september 2023
I have used Libsyn's support several…
I have used Libsyn's support several times now (cuz I'm not that computer literate!), and every time I've reached out to them they have been amazingly helpful, fast, kind, and patient in their delivery of the help I've needed. I've never once been disappointed with Libsyn's support/assistance!
26 september 2023
Review zonder uitnodiging
Everyone has been extremely helpful
Everyone has been extremely helpful! Very easy to use, hoping some additional features are added like adding more inages soon .
19 september 2023
Chris J
Chris J. quickly and accurately answered my question! He helped me even though the issue wasn’t with Libsyn! Excellent customer service 10/10
22 september 2023
Review zonder uitnodiging
The team has been wonderful
The team has been wonderful, and it’s super easy to use!
15 september 2023
Why would you host your podcast anywhere else?
I'm a big fan of Libsyn. They make everything about podcast hosting so easy, while still allowing all the complicated things. (Most of them are pretty easy, too.) To top that off, their customer support is effective, efficient, and friendly. Why would you host your podcast anywhere else?
19 september 2023
Review zonder uitnodiging
Doesn't post to platforms like advertised
Says that they post them to platforms but weeks later when I check the platforms, they arnt there. So they arnt actually sharing them.
12 september 2023
Antwoord van Libsyn Podcast Hosting
Hello AD,
I'm sorry to hear that you are having problems submitting your episodes to your platforms! This is certainly not the experience that we want our customers to have, and I apologize for the inconvenience.
If you would like some assistance, please reach out to our support team by emailing support@libsyn.com, and we would be happy to assist you!
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