L & I Eaton ARC Ltd Reviews 

1.131
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Keith Branch - highly recommend. Really good service after my car (motorbility covered) was damaged by a rogue car wheel rolling down the road and hitting my parked car at speed, causing damage to the... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience with helpful customer service who kept me updated every step of the way. My car was perfect when they brought it back to me and was repaired in half the time I thought it would take

Beoordeeld met 5 van de 5 sterren

Minor damage to the car caused by another car. The repair completely made good, as good as when the car was in the showroom. Courtesy car provided, our car collected from home and returned when repai... Toon meer

Beoordeeld met 5 van de 5 sterren

From when they picked up the car, till when the car was dropped off, just a great service from all the staff, drivers and my car door that was smashed in was fixed to a high standard ,to all the staf... Toon meer

Bedrijfsgegevens

  1. Autobedrijf/Garage

Geschreven door het bedrijf

Getting you back on the road - Whatever the weather!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,8

Alle reviews

(1.131)

106 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

100 % Professionalism

Keith Branch
My car is my pride and joy and when we had the accident I was properly upset as I never thought it would ever be the same again. Right from the very moment I was contacted by L&I Eaton I was impressed by their knowledge and professionalism. They arranged for collection and said they would send updates as and when anything changed. True to their word they kept us up to date. We had booked the car into airport parking for our holiday 2 weeks later and asked them if it could be ready in time, they said they would try but could not guarantee but make every effort. They managed to get my car back in time and on inspection you would never know it had been involved in an accident. I would highly recommend using this repairer if you ever have the unfortunate need to have your car repaired.

22 mei 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Thank you for your lovely 5 star review. We really appreciate your comments. Team L&I Eaton ARC

Beoordeeld met 5 van de 5 sterren

First class

I had a front end repair done to my car nearly a year ago and recently noticed the outside temperature sensor was giving false readings. I got in touch with L and I Eaton who collected my car and fixed it at no extra cost within a matter of days. I have to say that Chloe, Caroline and all the staff involved were absolutely fantastic. I was kept updated throughout the entire process. I would have no issue recommending this company to friends or family and that says it all. Outstanding service!! Many thanks to you all. James Vass

23 mei 2025
Review zonder uitnodiging
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Antwoord van L & I Eaton ARC Ltd

We sincerely appreciate your business and your valuable feedback. Thank you for you positive review from all at L&I Eaton ARC

Beoordeeld met 5 van de 5 sterren

Had to get my mobility car repaired…excellent service

Had to get my mobility car repaired after someone reversed into me & my car was taken to L & I Eaton in Edinburgh. The garage staff were so nice & friendly & kept me updated on the repair process of my car. The staff I spoke to on the phone were so lovely I can’t thank them enough. Totally recommend this garage

23 mei 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Hi L&I Eaton ARC, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our work. Our team is committed to delivering high-quality service, and your feedback is appreciated.

Beoordeeld met 5 van de 5 sterren

Keith Branch

Absolutely brilliant company in Keith, 2 guys who.dropped of the courtesy car were super friendly and polite explained everything to me, showed me everything I needed to no in the courtesy car incase i was unsure. Then the girls in the office when I called were polite and offered great customer service,nothing was to much hassle for them. I was kept up to date with the progress of my vehicles repairs. Then the return of my car was great I recieved a video of the full car and the repair carried out, which i was delighted with and the repair was done to a VERY high standard. Again the two men who dropped the car off were lovely and explained everything to me. I then recieved a call to make sure i was happy with the work carried out by the company and i was. I'd highly recommend them for any vehicle repairs.

5 mei 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Thank you for your positive review. We're always happy to help! Team L&I Eaton ARC

Beoordeeld met 5 van de 5 sterren

L&IEaton Lincoln North

L&IEaton Lincoln North. My experience with this company was spot on could not fault it. From picking my car up to doing a exceptional job to bring my car back. Would certainly recommend L&I Eaton Lincoln North. Many thanks.

6 mei 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Thank you for choosing L&I Eaton ARC. We are pleased to hear we provided you with a positive experience.

Beoordeeld met 5 van de 5 sterren

Ikra’s customer service was 10/10

Ikra’s customer service was 10/10, very helpful

16 mei 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Hi, Shahzad, thank you so much for taking the time to provide feedback. We are glad to hear of your positive experience at L&I Eaton ARC

Beoordeeld met 5 van de 5 sterren

My car was hit by a truck which fled…

My car was hit by a truck which fled the scene excellent customer service and workmanship highly recommend

13 mei 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Thank you for your lovely review! We are delighted you had a great experience.

Beoordeeld met 5 van de 5 sterren

Keith Branch

An amazing experience from start to finish.
Everyone was polite and helpful.
The work was carried out to a very high standard and I couldn’t be more satisfied.
Thank you very much indeed.

13 mei 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Thanks so much for your kind review, we really appreciate your comments and glad we could be of assistance. Many Thanks Team L&I Eaton ARC

Beoordeeld met 5 van de 5 sterren

Outstanding repair centre 👍🏻

Fantastic service provided within the time frame promised, quality of work carried out on vehicle was at a very high standard, staff were brilliant in customer service & updates of repair, overall a very great company to use for vehicle repair, outstanding service provider, thankyou⭐️⭐️⭐️⭐️⭐️

12 mei 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Thank you so much for taking the time to leave us a 5-star rating, it’s much appreciated! Team L&I Eaton ARC

Beoordeeld met 5 van de 5 sterren

Very helpful & professional

Very helpful. Came to pick my car up from Inverness and dropped a courtesy car. Done a great job on the dent in my car. Delighted with there work

7 mei 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

We’re really grateful and appreciate you taking the time to share your rating with us. Team L&I Eaton ARC

Beoordeeld met 5 van de 5 sterren

L&I Eaton ARC Ltd,someone damaged my…

L&I Eaton ARC Ltd,someone damaged my car, so L&I, Took my car for repairs and got to say my looked brand new again, so I thank the macanics for making my car beautiful again, and to thank all the staff who were involved, THANK YOU AGAIN 10/10 😊

15 april 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Hi Pauline, thank you for taking the time to leave a review. We are glad you were happy with the service we provided. I will pass on your thanks to all at L&I Eaton ARC

Beoordeeld met 5 van de 5 sterren

My car was scraped by a Lorry which…

My car was scraped by a Lorry which fled the scene. Direct Line were very efficient and Eaton's sorted a date etc quickly that fitted with my commitments. Car in Friday back Wednesday morning (weekend included a Bank Holiday!). Ladies in the office were welcoming and efficient and I cannot express my appreciation for their efforts and those of the service team. Courtesy car was adequate for the few days albeit my huge son and grandson couldn't fit into it 8-) Immaculate work and now a happy bunny as prefer my car 8-) Thank you all.

7 mei 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Thank you so much for taking the time to leave us a 5-star review. From all the team at L&I Eaton ARC

Beoordeeld met 5 van de 5 sterren

Keith branch

Keith branch
Was quick and efficient car was back in one day ,excellent service

6 mei 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Thanks for sharing your experience with us. We appreciate you taking the time to leave us feedback, from all at L&I Eaton ARC

Beoordeeld met 5 van de 5 sterren

KIETH BRANCH

KIETH BRANCH / Excellent repairers 5* Plus

25 april 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Thank you for your kind words and your wonderful review. Team L&I Eaton ARC

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish !

Excellent service from start to finish !

24 april 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Once again, thank you for choosing L&I Eaton ARC and for the incredible 5-star rating. Your feedback is appreciated.

Beoordeeld met 5 van de 5 sterren

Keith Branch

From start to finish, the service I received was faultless. They went above and beyond to make sure I was kept up to date and that the work was carried out quickly. Having my car returned to me in immaculate condition was an added bonus. Everyone I spoke couldn't have been nicer. Excellent in every aspect.

18 april 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Thanks for sharing, Jonathan, the team at L&I Eaton ARC are thrilled to receive such great feedback, thank you.

Beoordeeld met 5 van de 5 sterren

After i was backed into my insurance…

After i was backed into my insurance company ref me to yourselves and i made the following observations.
1. All the arrangements were taken care off without any hassles by yourselves.
2. Pick up and return went smoothly on time and without any problems.
3. The driver, Simon was so helpful and went beyond anything i expected..... A DEF ASSET TO YOUR COMPANY.
4. The work was spotless and you cant even tell anything was damaged.
5. The car was returned valeted to an incredible degree.

My thanks to everyone.

15 april 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Thank you for your review, we really appreciate your comments, from all the team at L&I Eaton ARC

Beoordeeld met 5 van de 5 sterren

Keith Branch Excellent Service

Excellent service throughout with great communication from start to finish. Vehicle was collected from my home and delivered back after repairs were completed. I was kept up to date throughout and collection/delivery time of vehicle was agreed over the phone. Highly recommended.

22 april 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Thank you for your feedback and 5 star review, we really appreciate your comments. Team L&I Eaton ARC

Beoordeeld met 5 van de 5 sterren

Keith Branch

Excellent service from start to finish. The car was collected from my address which was welcome given the 100+ miles distance and a quality courtesy car delivered a couple of days later. The repair took slightly longer than expected, but this was due to delays in getting hold of parts, and the staff were superb at keeping me updated with progress.

When finished, the car was returned to me looking like new.

All in all a really positive experience that took the stress out of dealing with an unwanted situation.

17 april 2025
Review zonder uitnodiging
Logo L & I Eaton ARC Ltd

Antwoord van L & I Eaton ARC Ltd

Thanks so much for your feedback Tony! It makes our day hearing about how happy our customers are with the great service they’ve received from our team. We have passed on your review to our team at L&I Eaton ARC

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