Life Ledger Reviews 

56
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A bereavement is difficult to handle, so much admin involved on top of the emotional burden, Life Ledger made it easy to contact multiple companies that needed to be notified, and having a record of t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dealing with the death of a loved one is very stressful this free service takes away the need to keep contacting the different organisations. Much like the government "Tell Us Once" it helps keep trac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great people and such a good idea. Having one point of contact to make multiple notifications to all those companies saves so much effort and heartache at a difficult time. Life Ledger know what the c... Toon meer

Beoordeeld met 4 van de 5 sterren

I have used Life Ledger twice in recent months (yes sadly two deaths). Each time their notifications seemed to go through promptly, and the processes with the various companies notified got started.... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

When a loved one passes away, the grief can be overwhelming. The last thing families need is the immense administrative burden of contacting every company the deceased had an account with. This can mean making dozens of emotionally draining phone calls to banks, pension funds, utility suppliers, and insurance companies, repeating the same painful news over and over again. Life Ledger was created to simplify this difficult process. It's a compassionate, easy-to-use service that centralises the death notification process. Families or individuals use a single, secure online platform to enter the necessary details. Life Ledger then notifies all the selected companies on their behalf. Keeping you updated through the platform every step of the way. This crucial service saves families countless hours of stressful work and is a practical tool that provides genuine relief during one of life’s most difficult times.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

56 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(56)

16 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very easy to set up

Very easy to set up, as long as you have the reference numbers

28 juli 2025
Review zonder uitnodiging
Logo Life Ledger

Antwoord van Life Ledger

We really appreciate you taking the time to leave us a review. It's great to hear that you found using Life Ledger easy. If you don't have the account numbers for the companies you need to contact you can just enter 'unknown' or similar and we can still make the notifications for you. If you need any help please get in touch with our Support team who would be more than happy to answer any questions or provide some guidance.

Beoordeeld met 5 van de 5 sterren

All done in one fell swoop

Great to be able to notify everyone from one source. Life Ledger saves so much time and the process is really easy.

28 juli 2025
Review zonder uitnodiging
Logo Life Ledger

Antwoord van Life Ledger

Thank you so much for your positive review of Life Ledger. We are so pleased to hear that we could save you some time and that you found the process easy.

Beoordeeld met 5 van de 5 sterren

Brilliant idea

This was a great service and unbelievably cheap too. Communication with the different companies was really straightforward. I just couldn't face talking to people about my bereavement, thankfully I didn't have to.

16 juli 2024
Review zonder uitnodiging
Logo Life Ledger

Antwoord van Life Ledger

Thank you for your feedback and for taking the time to leave us a review. We are pleased to hear that Life Ledger was able to help you during such a difficult time.

Beoordeeld met 1 van de 5 sterren

Life Ledger is not free: misleading!

Despite being advertised as a free service and promoted at register offices, £19 is demanded before you can make any progress to notify deaths. This is in contrast to FAQ which states the first 3 notifications are free. This is misleading advertising, distressing at a difficult time. Don’t even bother to register an account.

14 juni 2025
Review zonder uitnodiging
Logo Life Ledger

Antwoord van Life Ledger

Thank you for reaching out to us and for providing your feedback through Trustpilot. I'm truly sorry to hear that you feel you've been misled, and I understand how frustrating that must be during such a difficult time.
It sounds like there might have been a bit of confusion between our services. We have a service called 'Register a Life,' which allows you to enter three companies before any payment is requested. However, our Life Ledger service, which helps you notify companies after a death, also has a fee, which is £19 to send unlimited notifications. We recently introduced this charge, and I understand that there are still some older leaflets in circulation, advertising the service as free, which we haven't been able to fully retrieve. I sincerely apologise for any confusion or inconvenience this may have caused. I have responded to your message directly as well. I hope that you will decide to continue with our service. We're here to help and guide you so please don't hesitate to get in touch.

Beoordeeld met 3 van de 5 sterren

Doesn’t notify all from one entry

Gives the impression they will send blanket notice to 1000 companies who will then follow up if deceased was a client. AFTER insisting on payment they then have a dedicated form for each company, some of which requires details I didn't have and a few of the companies I did want to contact weren’t supported. Nice idea but not quite there yet and a bit misleading. Took feedback so may get better

29 april 2025
Review zonder uitnodiging
Logo Life Ledger

Antwoord van Life Ledger

Dear Andrew, please accept our sincerest apologies for the frustration and distress you've experienced, especially during this incredibly difficult time. We deeply regret that our service did not meet your expectations, and we truly appreciate you taking the time to share your feedback with us.

We are very concerned to hear that you were misinformed about what Life Ledger offers. Understanding how this happened is really important to us, as we are committed to ensuring that everyone has a clear and accurate understanding of the support we aim to provide. Your feedback is truly invaluable in helping us identify any areas where we are falling short in our communication.

We have reached out to you directly via email, and as mentioned there, we have already processed a full refund of the fee you paid. We hope this helps in some small way.

Thank you again for bringing this to our attention. We are constantly striving to improve and make this process as seamless and stress-free as possible for everyone who needs our support.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service at a very stressful time. The customer agents are efficient and empathetic to the situation. This saved a lot of time for me as an executor - Thank you.

13 maart 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

A great idea but more trouble than it's…

A great idea but more trouble than it's worth to actually do everything.

10 september 2024
Review zonder uitnodiging
Logo Life Ledger

Antwoord van Life Ledger

Dear Sue,
Thank you for your review, and I'm sorry that you found our system to be more trouble than it was worth. We would love to understand where you ran into difficulties so that we can look at how we might be able to help future users - you can email us at hello@lifeledger.com.

Life Ledger was set up to try and simplify the admin many families face after a death and help them to tell multiple companies, which the deceased had accounts with, at the same time. Our process is straightforward and we have tried to make the journey as easy as possible, and I am sorry if we have complicated the admin that you faced.

Best wishes

Tremayne

Beoordeeld met 4 van de 5 sterren

Helpful starter

I have used Life Ledger twice in recent months (yes sadly two deaths). Each time their notifications seemed to go through promptly, and the processes with the various companies notified got started.
Life Ledger notifies multiple companies using one set of info, but it doesn't save you from dealing with each company. I had realised that before I got started.

10 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great support and an excellent service just when you need it…

I would highly recommend using Life Ledger as it they offer a brilliant free service that makes life a whole lot easier at an extremely difficult time.
I supported my sister to use Life Ledger after her partner died after only a very short illness.
The service was very easy to use and made the process of informing the many companies her late partner was involved with a much simpler process.

10 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I used Life Ledger when my brother died…

I used Life Ledger when my brother died of cancer. I hadn’t seen my brother in years but looked after him at the end of his life. He lived in sheltered accommodation and was on benefits which were his sole income and the
amount of companies he owed money too would have been a real challenge to sort out.
I inputted every company, bill and reference number I could find and at every step if I had a problem I contacted Life Ledger who were amazing. The companies were trying to recover their money and as my brother had nothing they could have tried to chase me. As I’m only the person who sent the notification this did not happen.

I lost my father a few years before in COVID and no company would talk to me unless I had power of attorney which I did but it was a complete nightmare it was like trying to talk to a wall this was just to notify them of his death. I couldn’t cancel his phone plan, rent etc and all the bills were still being presented to his bank. It took months to sort out, which at the time I just wanted to grieve my father.
Life Ledger took the stress out of sorting my brothers finances so I could take time to grieve for him. The company does what it says it notifies lots of companies on your behalf without spending hours of your own time. It does not search for hidden assets etc the banks and pension funds all contact you for security reasons and do this directly.
Well done Life Ledger a great company with fantastic customer services.

21 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This website doesn’t help at all

This website doesn’t help at all

You have to have all the deceased bank details- it doesn’t help my searching for them on your behalf

Then the inputting of bank details is not easy- in fact the flow of the website is so unfriendly it will cause non-tech people confusion at a time when simplicity is needed

And then it only sends the details to the bank who ask you to then send them everything directly anyway

30 april 2024
Review zonder uitnodiging
Logo Life Ledger

Antwoord van Life Ledger

Thank you for your review. I'm afraid that we are only a notification company and are unable to discover assets or accounts, although there are other companies that will do this for you.

Life Ledger has been set up so that you can tell multiple companies from one place - each will then have their individual processes - an energy company will switch an account, while a bank might well ask for more information. We take away the sting of having to tell 30 different companies about a death from one platform.

I'm sorry that we haven't matched your expectations and will try and make our service description a little clearer.

Beoordeeld met 1 van de 5 sterren

Wouldn't download any PDF or JPEG files…

Wouldn't download any PDF or JPEG files using my mobile phone, no matter how small the file. Going by the reviews, there doesn't seem much point in any case. It is far preferable to deal with companies direct & then you know it's been done. Always check online first if the organisation has a bereavement helpline, as you get straight through with the minimum of fuss. Or if the automated system asks the purpose of the call, just say 'bereavement' & they'll put you straight through. This is my 2nd time doing this now & found there is no rush, just do one thing at a time & follow the .GOV advice on what to do when someone dies. Hope this helps

27 september 2023
Review zonder uitnodiging
Logo Life Ledger

Antwoord van Life Ledger

Hello Jon,
I am very sorry to hear that you have found uploading documents to the Life Ledger website difficult. It is very disappointing that this has led you to not continue with your registration or use the service to tell companies that a loved one has passed away.

If I may address your concerns with the upload facility in case others may find this information useful, we ask that files are less than 10MB and in either pdf or jpeg format. If at any stage whilst using Life Ledger you need help you can reach out to our Support team who would be more than happy to talk you through the steps or find a solution.

We are constantly improving the technology of the service to make it as simple as possible. All of us here understand just how difficult it can be talking to companies and repeating over and over that someone you love has passed away. At every stage, you will be kept updated with what’s happening so that you can feel safe knowing all the companies you need to tell have been told.

I understand it may be too late for us to help you now Jon and your feedback has been appreciated and taken on board.

Kindest Regards,

Gemma
Customer Support

Beoordeeld met 5 van de 5 sterren

Recommended by Ovo

OVO recommended this service recently after a recent bereavement from a family member estranged from their family. I found it to be a very good service, you input what details you do know of and upload proof of the death certificate and then these companies do the rest. Super quick and has meant the next of kin didn’t need to search for account numbers and details.

15 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Life Ledger - a brilliant one stop death notification service

We learnt about Life Ledger, a fantastic death notification service, from our local registry office when we registered the death of our mother in February. At a time of intense grief and heartache the prospect of having to contact numerous different companies, ranging from banks & building societies to utility providers & insurance companies, to inform them of her death and having to repeat the same painful words each time (once you managed to get through to a real person!) filled us with dread.

Life Ledger took away a lot of the pain and hassle of this. A brilliant service that's really straightforward and simple to use. Once you've entered some basic details you choose the companies you wish to be notified and that is it. You are given an expected response timeframe with each notification and Beth and her team follow up any outstanding responses.

A great service that I'd thoroughly recommend when life is at its most difficult.

10 maart 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer