Life Ledger Reviews 

56
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A bereavement is difficult to handle, so much admin involved on top of the emotional burden, Life Ledger made it easy to contact multiple companies that needed to be notified, and having a record of t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dealing with the death of a loved one is very stressful this free service takes away the need to keep contacting the different organisations. Much like the government "Tell Us Once" it helps keep trac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great people and such a good idea. Having one point of contact to make multiple notifications to all those companies saves so much effort and heartache at a difficult time. Life Ledger know what the c... Toon meer

Beoordeeld met 4 van de 5 sterren

I have used Life Ledger twice in recent months (yes sadly two deaths). Each time their notifications seemed to go through promptly, and the processes with the various companies notified got started.... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

When a loved one passes away, the grief can be overwhelming. The last thing families need is the immense administrative burden of contacting every company the deceased had an account with. This can mean making dozens of emotionally draining phone calls to banks, pension funds, utility suppliers, and insurance companies, repeating the same painful news over and over again. Life Ledger was created to simplify this difficult process. It's a compassionate, easy-to-use service that centralises the death notification process. Families or individuals use a single, secure online platform to enter the necessary details. Life Ledger then notifies all the selected companies on their behalf. Keeping you updated through the platform every step of the way. This crucial service saves families countless hours of stressful work and is a practical tool that provides genuine relief during one of life’s most difficult times.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

56 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(56)

16 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Life Ledger is FANTASTIC! More people should know about this!

Life Ledger has been absolutely amazing. My mum died recently and I was able to contact all of her credit card companies, Pensions, Bank accounts, phone and internet providers, home insurance, water company, energy supplier all in one go. I uploaded the death certificate, filled in a few personal details, searched for each account and added account numbers for each provider, pressed send and within a few days most of those had either gotten in touch via the platform or outside of it. Saved me a lot of annoying and difficult phone calls at an unpleasant time. I cant speak highly enough of them. Beth and the team have kept me updated via emails and are on hand if there is anyone requesting anything different or not communicating effectively.
This service really needs to be promoted by others, I only found out about it by chance on a crematorium website. No coroners or funeral directors mentioned it and they really should as it saves so much time and agony!
Thanks all at Life Ledger, keep up your good work!

23 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Upload documents once for multiple notifications

Life Ledger provided a notification service that helped my family at a very difficult time. It can be frustrating dealing with certain companies and Life Ledger certainly helped reduce the stress after a close family bereavement.

23 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wish I’d found them sooner

I came across Life Ledger quite late in the day after the passing of my mum which is a shame as it would have saved me so much time!

I was able to send my notifications and not have to spend hours on hold or conduct awkward conversations. It also saved me time from having to find the contact details of the companies I needed to notify.

Took some of the stress away - just wish I’d found them sooner.

9 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great people and such a good idea

Great people and such a good idea. Having one point of contact to make multiple notifications to all those companies saves so much effort and heartache at a difficult time. Life Ledger know what the companies need so you don’t have to. What’s not to like? It’s easier for the companies too who are much happier to deal with someone (or AI) emotionally detached and familiar with their systems too, which is why it’s easier for everyone all round. Save yourself a massive headache and use them!

15 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An invaluable service at the worst of times

Having recently lost my Mother, quite suddenly, we were somewhat at a loss and the deluge of 'sadmin' could have been overwhelming, however Life Ledger made this so much easier.

With an initial couple of hours sourcing paperwork, registering and then inputting data onto Life Ledger feedback felt almost immediate.

The messages received from the Life Ledger team have always been courteous, empathetic and efficient.

This service has been extremely helpful at a pretty awful time, when paperwork and admin is the last thing we wanted to worry about.

I am extremely grateful that this service was recommended by the Funeral Directors and to the Life Ledger team.

29 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

If you have lost someone you need this service

I recently lost my mother & Life Ledger was recommended by a friend. You create an account & then input details of all the companies & organisations that need notifying of that persons death.

It leads you through the process telling you exactly what details it requires. Some companies need 2 different ID’s and you will generally need to know an account reference of some sort. Once loaded they take over & do all the notifications keeping you updated how things are going.

The staff are amazing. They care about doing it right & can spend hours or days sorting out problems. All things you normally have to do yourself.

Best of all it’s completely free & in times of great stress it’s worth it’s weight in gold.

27 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Efficient responses

The staff have been very helpful in dealing with the requests in such a fast and efficient manner, and have been very considerate and kind in their responses and mannerisms.

24 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Waste of time

I tried to use Life Ledger to contact 3 organisations: NS and I, NatWest andSainsbury’s bank.

When nothing happened after uploading various documents, death certificate, funeral invoice etc I NS and I and NatWest (Sainsbury’s didn’t answer the phone) and no one at either NS and I orNatWest bereavement teams had heard of Life Ledger so I had to submit everything separately.
In the absence of any acknowledgment from Sainsbury’s re the uploaded documents I have sent the relevant documents by post.

Life Ledger has been a frustrating waste of time.

13 mei 2022
Review zonder uitnodiging
Logo Life Ledger

Antwoord van Life Ledger

Thank you for your review and we have looked into your comments.

Life Ledger is a notification service and we are not in a position to be able to tell banks where to direct the deceased's funds, for example the payment of funeral expenses.

We were in contact with Sainsbury's Bank two hours after the notification was sent, and they were able to confirm that you had already notified them of the death, so were unable to help you any further.

NatWest were notified within three hours and should have been in contact with you as a follow up. Our notes say that the account was frozen and that NatWest were sending out a bereavement pack. You then later requested for funds to be released to pay funeral expenses. This is between you and the bank, and something we are unable to get involved with.

We contacted NS&I within three hours of the notification and informed you that the notification had been made and NS&I would be in touch within five weeks - their timings not ours.

I'm sorry that we have not met your expectations on this, but we are simply a notification service. We are unable to redirect funds. Many companies where there are assets at risks will ask for additional documentation to confirm a death before they release funds - this is not unusual and require a certified copy of a death certificate.

We are sorry that this has added stress to the notification process at such a difficult time.

Beoordeeld met 1 van de 5 sterren

We used this service 2 weeks ago…

We used this service 2 weeks ago following the death of our dad.
We have found it to be total rubbish - not one company that we selected and submitted details for was actually informed -
Reassure
TV licence
O2 mobile network
Sky Tv/ Broadband
British Gas
Seven Trent Water.
I know this as the above companies continued to try and take payment... Meaning I had to make all the calls to explain we had tried to cancel through
'Lifeledger'. Not one of the above companies had received any info, and as such it meant going through everything on the phone, several times.
So in a nutshell, would I recommend? Absolutely not.

26 april 2022
Review zonder uitnodiging
Logo Life Ledger

Antwoord van Life Ledger

Dear Michelle
I have just looked into your case and the notifications listed above. The issue is that you never actually sent the notifications, you just added them to your account - they are all listed as Ready to Send - so the companies never received them.

We have extremely good relationships with many of the companies you have listed (O2 and Severn Trent among them) who normally reply and close an account within 24 hours.

For many reasons we don't automatically send every notification that has been added, and we try to make clear that notifications haven't been sent yet.

I'm sorry for the inconvenience caused, and then all the calls and form filling that you would then have had to undertake.

Best wishes

The Life Ledger team

Beoordeeld met 5 van de 5 sterren

Excellent Service

I consider Life Ledger an invaluable asset, especially if you have several organisations to notify of a death. Just upload relevant documents to them and the very friendly,efficient team do the rest. The website is extremely user friendly and you are kept informed throughout. I thoroughly recommend!

7 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LIFE LEDGER - A really useful and well-run service

I can wholeheartedly recommend the LIFE LEDGER death notification service to relatives, executors, personal representatives of somebody who has died. The service simplified my administering the somewhat chaotic estate of a recently deceased relative. Unlike the better known (but severely limited and poorly designed) 'Death Notification Service', LIFE LEDGER can contact scores of organisations on your behalf. Furthermore, if the organisation is not already in their database, they will set it up and follow through. The website is well designed and one can follow the progress of each notification. I found the team responsive, friendly and very helpful. Obviously, there is admin work to be done afterwards with each organisation but LIFE LEDGER saves one the hassle of researching and contacting each individually. Altogether, a great service - and even free!

5 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Useless, doesn't work

The registration process crashed repeatedly on both imac and chromebook. I'm giving up on it. Yet one more timewasting bit of frustration after the death of my father.

29 december 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SHABBY SERVICE

SHABBY SERVICE, asked for a call following issue with shared information and did not receive a response, my uploaded document were not shared with institutions therefore need to revisit every thing dealing direct,

25 oktober 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Yet to get any feedback from this…

Yet to get any feedback from this company. I was directed to it by O2 when I went to cancel my Mums contact following her passing. As yet Lifeledger have done an 'active' check on my bank account but not taken the £12.99 fee, which is odd... another peculiarity is when detailing my Mums details they ask if the property is inhabited or empty. Why would they need to know that?? I will check back, if & when i hear from them.

9 oktober 2021
Review zonder uitnodiging
Logo Life Ledger

Antwoord van Life Ledger

Thank you for your review, and I am sorry for your loss. We do do a soft credit reference agency check, just to establish your identity, however, the service is free so we won't charge you a penny for registering your mother's death with us and sending notifications. The reason we ask for details of your mother's property is that when utilities are home insurance companies are notified it is one of the things they need to know. This information is not shared with companies it is not relevant for - so O2 would not be told that the property is empty or occupied as they don't need to know. I hope this goes some way to answering some of your queries and allaying any concerns you might have.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer