Lindt Chocolate UK Reviews 

6.841
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We ordered a few boxes of Lindt Shortbread, which are our favourite. We were also keen to try the new cinnamon truffles - heaven in a chocolate! Arrived quicker than expected and very well packaged. W... Toon meer

Beoordeeld met 5 van de 5 sterren

I’m always satisfied whenever I buy from this company and you will be too Quality products, reasonably priced and a very fast delivery. Look no further for your Christmas chocolate gifts Goods are... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Their products first and foremost are really to die for!:) Secondly, the seamless way of ordering chocolates are brilliant! Plus the fact that the offer promotions and free delivery service that comes... Toon meer

Beoordeeld met 5 van de 5 sterren

I have now bought many boxes of chocolates from Lindt, as they are so nice to give to my friends & relatives for various occasions! Occasionally I even “treat” myself to trying a new flavour Lindor... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Since 1845, Lindt has been dedicated to producing the finest chocolates and the recipes created by the Lindt Master Chocolatiers are of the highest quality to delight your taste buds. Whether it is the perfect gift for any occasion, or a blissful treat just for you, Lindt Chocolate is always made with the finest ingredients with passion and love. Lindt is one of the few “bean-to-bar” chocolate makers in the world. We take on responsibility from the selection of cocoa beans right through to the finished product. Discover a world of pure indulgence and delight with our brands such as Lindt LINDOR, Lindt EXCELLENCE and Lindt GOLD BUNNY.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(6.841)

4.679 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

experience was positive

experience was positive. I have only 1 doubt. I received email about shipment after my order was delivered. I did not get any shipment details before it was delivered.

28 september 2026
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Antwoord van Lindt Chocolate UK

We are glad you enjoyed your overall experience and truly appreciate your 5-star rating. We hear your concern regarding the timing of your delivery notification. We are currently looking into our notification process to ensure tracking updates arrive before your package reaches your doorstep in the future.

Beoordeeld met 5 van de 5 sterren

Fabulous

Great product delivered quickly

28 september 2026
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Antwoord van Lindt Chocolate UK

We are thrilled to hear that you enjoyed our product and received your order so promptly. Thank you so much for taking the time to share your wonderful feedback with us.

Beoordeeld met 3 van de 5 sterren

Order progress emails were late

The emails about what stage the order had reached were all about 4 days late. We had already received the items ordered, when the emails were telling us that the order was being packed etc

28 september 2026
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Antwoord van Lindt Chocolate UK

Thank you for your feedback. We appreciate you taking the time to share your experience regarding the notification delays. We are addressing this system issue with our IT team to ensure tracking updates are sent promptly.

Beoordeeld met 5 van de 5 sterren

The ordering process is great..

The ordering process is great...the delivery service is fantastic....and let's not forget your Chocs are fantastic..

28 september 2026
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Antwoord van Lindt Chocolate UK

We are delighted to hear that you enjoyed every part of your experience with us, from placing your order to receiving and tasting our delicious chocolates. Thank you so much for your fantastic feedback!

Beoordeeld met 5 van de 5 sterren

Absolutely delighted that last year’s…

Absolutely delighted that last year’s Special Edition Shortbread have been released again this winter!!

28 september 2026
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Antwoord van Lindt Chocolate UK

We are glad you enjoyed your experience with our seasonal shortbread treat's return. Thank you so much for the wonderful feedback!

Beoordeeld met 5 van de 5 sterren

High class of service

High class of service, greatly packaged for sublime products.

28 september 2026
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Antwoord van Lindt Chocolate UK

We are so pleased to hear that you received a top-tier level of service, along with beautifully wrapped items and exceptional products! Thank you so much for sharing your wonderful feedback with us.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Lindt Chocolate UK

We are so pleased to hear that you continue to enjoy the quality and wonderful flavors of our products. Thank you so much for taking the time to share your kind feedback with us!

Beoordeeld met 5 van de 5 sterren

Always quality product

We always have excellent service purchasing from Lindt. There is a great range of products, so much to choose.
Communication and delivery is always first class. Thanks!!

27 september 2026
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Antwoord van Lindt Chocolate UK

We are so pleased to hear that you consistently enjoy our wide variety of products and that our communication and shipping meet your expectations. Thank you so much for your wonderful feedback and continued support!

Beoordeeld met 5 van de 5 sterren

Always quick delivery

Always quick delivery, love the chocolates.

24 september 2026
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Antwoord van Lindt Chocolate UK

Thank you for taking the time to leave such a lovely review. We are delighted to hear that you consistently receive your orders quickly and that you enjoy our delicious chocolates so much.

Beoordeeld met 2 van de 5 sterren

When I bought 100% dark

When I bought 100% dark, there was more packaging than chocolate. Lots of plastic that I wasn’t expecting. Lovely tasting chocolate overshadowed by the plastic. Won’t be buying again unless packaging improved.

4 oktober 2026
Review zonder uitnodiging
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Antwoord van Lindt Chocolate UK

Thank you for your feedback - we are sorry to hear of the difficulties you have experienced following your order. If you are able to provide contact information, our customer service team would like to make contact to resolve the matter. Thanks again, Lindt UK

Beoordeeld met 5 van de 5 sterren

Good selection of chocolates and very…

Good selection of chocolates and very easy to order. I have ordered on several occasions and have always had a good experience. Delivery is very quick.

23 september 2026
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Antwoord van Lindt Chocolate UK

Thank you for leaving such a wonderful review. We are delighted to hear that you consistently enjoy our variety of treats, the simple ordering process, and the prompt shipping.

Beoordeeld met 5 van de 5 sterren

Latest product and some old favourites.

The order was as per the customers request.
Product was to Lindt's highest quality and the price reflected this.
From initial order to delivery was the only issue, the timeframe seemed long.

22 september 2026
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Antwoord van Lindt Chocolate UK

We are happy to hear that you were pleased with the superior quality and value of your premium chocolates. Thank you for your feedback regarding the extended shipping duration. We appreciate your input and will work to improve our dispatch speed.

Beoordeeld met 5 van de 5 sterren

Great range of products

Great range of products, easy ordering and speedy delivery

26 september 2026
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Antwoord van Lindt Chocolate UK

We are so pleased to hear that you enjoyed our wide selection of items and that the checkout and shipping processes went so smoothly for you. Thank you for sharing your wonderful feedback!

Beoordeeld met 5 van de 5 sterren

It made a wonderful gift and a lovely…

It made a wonderful gift and a lovely choice of flavours that are not available in shops

26 september 2026
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Antwoord van Lindt Chocolate UK

We are so delighted to hear that our unique selection of tastes made such a wonderful present. Thank you so much for your kind words and for taking the time to share your positive feedback with us!

Beoordeeld met 5 van de 5 sterren

Absolutely incredible chocolate

Absolutely incredible chocolate! 🍫

I honestly think some of the best-tasting chocolate I've had in my life. I don't even want to list my favourite products in this review in case I accidentally alert every other chocolate lover to them and they all get cleared out! 😂

I enjoyed my first order so much that I ended up placing a second order just to stock up on more of my favourites. I definitely didn't get through the second order as quickly as the first either — after completely demolishing the first one, I realised I needed to put in a bit of extra work at the gym! 😂

The quality and taste are genuinely outstanding. Lindt has completely restored my love for chocolate, and I can see myself buying it for life.

My only request is PLEASE don't ever change the recipes like some of the big chocolate brands have done. There are certain chocolates I used to love that I can no longer eat because the recipe changes completely ruined them for me. Lindt, please keep doing exactly what you're doing!

Fantastic chocolate, fantastic selection, and definitely worth trying. I'll be a customer for life — provided you never change those recipes! ❤️🍫

29 augustus 2026
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Antwoord van Lindt Chocolate UK

We are so happy to hear that your experience with our products has been so wonderful! Thank you so much for taking the time to share your delightful feedback with us. It brings us great joy to know that our treats brought back your passion for fine sweets and that you enjoyed your orders so much—even if it meant a little extra effort during your workouts! We also appreciate your clever secretiveness regarding your top picks to keep your supply safe.

We completely understand your concern regarding the consistency of the flavors you have grown to love over time. Preserving the exceptional standard and authentic taste of our original creations is something we care about deeply. We take immense pride in our traditional crafting processes and high standards, so you can rest assured that our commitment to delivering the exact quality and taste you expect remains our absolute priority. Hearing how much these recipes mean to you truly reinforces our dedication to keeping our standards high. Thank you once again for your incredible support and loyalty. We look forward to crafting many more memorable treats for you in the years to come!

Beoordeeld met 5 van de 5 sterren

Checked offers page and found a good deal.…

Opened the website to renew my membership and checked the offers. Found a good deal so purchased a selection of chocolate for my partner. She's very pleased that I did 😄.

24 september 2026
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Antwoord van Lindt Chocolate UK

It is wonderful to hear that renewing your membership led to such a great find. We are delighted that your partner loved the sweet surprise, and we truly appreciate your support.

Beoordeeld met 5 van de 5 sterren

Gorgeous box full of delicious chocolates

Gorgeous box full of delicious chocolates- prettily wrapped with a bow, looked beautiful to give as a gift. Was very well packaged to prevent damage in the post too. Chocolates are delicious- didn't make it as a gift...!!

22 september 2026
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Antwoord van Lindt Chocolate UK

Thank you so much for your wonderful feedback. We are happy to hear that our beautiful presentation and safe shipping met your expectations. It is delightful to know the treats were so tempting that you decided to enjoy them yourself instead of passing them along.

Beoordeeld met 5 van de 5 sterren

Always perfect products in perfect…

Always perfect products in perfect condition delivered with care

25 september 2026
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Antwoord van Lindt Chocolate UK

We are so pleased to hear that you consistently receive high-quality items in excellent condition and handled with great care. Thank you so much for your wonderful feedback!

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