Simply stated this company can’t be trusted. They do a bait and switch about their delivery dates. Once ordered there is no practical way to cancel or obtain a refund. Their products come from C... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The jersey arrived 3 months late after many follow ups and a refund request. Size was off by 5 inches in the chest (way too small). I was offered a 10% discount on future orders! A total SCAM.
Bedrijf heeft geantwoord
Excellent quality jeresy. With all of the bad reviews I didn't know what to expect. I was very happy once I received the item. The only negative is the shipping time. It's shipped from China so don't... Toon meer
I see a common thread. The items i ordered took forever to arrive. They were the wrong sizes and completely different color than shown. After much back and forth with measurements and picture le and c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
2211 Kelton Ave, 90064, Los Angeles, Verenigde Staten
- support@lipomarts.com
- lipomarts.com
1,9
Slecht
137 reviews
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Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Scam Alert
Whatever you do, do not order from this company. They are a complete scam. Ordered my son a jersey for Christmas. It was unfortunately the wrong size. I thought at least I can contact them to exchange, but they totally mess with you. Kept asking me for pictures of the jersey with a measuring tape? I sent them what they were asking for and they complained the measuring tape wasn’t flat enough. It was obvious they were just trying to wear me down and had no intentions of letting me exchange the shirt for the correct size. This is the first of many reviews I will be posting. I will also be broadcasting on my social media platforms. Felt so bad I couldn’t do a simple exchange for my son. He really wanted this jersey for Christmas.
12 januari 2024
Review zonder uitnodiging
Antwoord van lipomarts.com
First, we want to extend our sincere apologies for all inconvenience with our customer service agent.
Our policy is to offer a 100% return / exchange / refund if we have any flaws in the size, color, or style of the jersey lasts 30 days. You can check more details via this link: https://lipomarts.com/return-refund-policy/
If the measurement does not match the standard size chart, please take photos of the SIZE LABEL and the LENGTH & CHEST (armpit to armpit) of the item you received
We sent this instruction to your email addresss but overdue we have not received the correct photo so we can't support this case for you. Hope that you're sympathetic with us!
To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store.
Linda
Poorest Quality Ever.
Poorest Quality Ever.
After paying $90 US or $120 Canadian I must say the material they use is unbelievably low quality. The screening they use is actually very nice but it hardly warrants the price. This is not a Jersey in any sense, more like a long sleeve shirt made from slightly higher grad material than using a plastic bag.
Shame on Lipomart for trying to pass off such poor quality.
I was so excited as it was the only place that carried the 'Every Child Matters' jersey. This is a jersey that represents a reconciliation for mistreated indigenous children so cheap quality is just sad!
3 december 2023
Review zonder uitnodiging
Antwoord van lipomarts.com
Hi. Thank you so much for sharing your experience with us.
We really appreciate your feedback on the received item and we're happy to make the right things for you.
To avoid misunderstanding, can you please take some pictures of the ENTIRE FRONT & BACK jersey & its DEFECTS and send them back to us? Please kindly spread it out straightly on a flat surface.
We sent this instruction to your email addresss but overdue we have not received the correct photo so we can't support this case for you. Hope that you're sympathetic with us!
To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store.
Linda
Poor Quality and Customer Service
If I could give this site a -5, I would. I placed an order for an NFL salute to service hoodie in mid-November. I did not get it until a few days before Christmas—although purportedly was sent from NJ to Jamaica, Queens New York and I live in Delaware. The quality was horrible. And although it was supposed to be a 4X, my spouse (who typically wears a 3x) could not fit it.
I have spent the past few weeks trying to get a replacement or refund, but they find ways to block my effort at every turn. Now they are telling me that if I do not send proof of the problems (which I have twice), they will close my complaint—despite the fact that I have told them I n multiple times that I am out of the US until early February.
I have already filed a dispute with American Express to get my $75 refunded. It seems Lipomarts does not care but instead keeps using diversionary tactics I assume in the hopes that I will take my losses—accepting a very inferior product and accepting the loss of $75.00
As they say: A word to the wise is diffident. Avoid this company at all costs.
15 december 2023
Review zonder uitnodiging
Antwoord van lipomarts.com
First, we want to extend our sincere apologies for all inconvenience with our customer service agent.
Our policy is to offer a 100% return / exchange / refund if we have any flaws in the size, color, or style of the jersey lasts 30 days. You can check more details via this link: https://lipomarts.com/return-refund-policy/
Due to the number of orders, we can't rely on your words to solve the problem. We hope that you will join hands to solve this issue softly by taking photos of the SIZE LABEL and the LENGTH & CHEST (armpit to armpit) of the item you received. We will check your problems when receiving the photos.
We sent this instruction to your email addresss but overdue we have not received the correct photo so we can't support this case for you. Hope that you're sympathetic with us!
To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store.
Linda
Lipomarts is a huge scam
Lipomarts is a huge scam. I ordered wrong size. Wanted to know about returning it for different size. I sent 10 different emails. They want you to send pictures of them being measured with tape measure. You send it to them, another email comes they can’t read it. This happened for two weeks. I called visa and had charge taken off. They do this until
The 30 days are up, then tell you they can’t refund or exchange after 30 days. DO NOT USE
3 januari 2024
Review zonder uitnodiging
Antwoord van lipomarts.com
Hi. Thank you so much for your email.
Our policy is to offer a 100% return / exchange / refund if we have any flaws in the size, color, or style of the jersey lasts 30 days. You can check more details via this link: https://lipomarts.com/return-refund-policy/
We hope you will not worry because we always support our customers in any problems. In this case, we will be ready to support you but we have not received your email response item yet so we can't support you the best.
Hope that you're sympathetic for us! Please let us know if you have any further questions or concerns.
Kind regards,
Linda
Brown Titans sweatshirt
I ordered a brown titan sweatshirt and what i received was a super shiny, blotchy discolored sweatshirt with rubber adhesive logo on it. I sent them pictures of what they were advertising on their site and pictures of what i received and asked to return it for a refund and they said no. This sweatshirt is horrible.
2 december 2023
Review zonder uitnodiging
Antwoord van lipomarts.com
Thank you so much for your kind help on order.
We're so sorry for all the inconvenience you had. We will accept to solve the problem if we have any flaws in size, color, or style. Please kindly check the link below: https://lipomarts.com/return-refund-policy/
Actually, the hoodie is not 100% cotton, it is mixed between cotton and polyester. In this case, we checked and realized that the item is described as the product image and no errors on the shirt, so our policy doesn't allow us to offer a return/refund.
To make it up to you, please enjoy 15% OFF for your next orders as a gesture of goodwill. Hope you sympathize and understand us.
Anything else you need, please kindly let us know.
Kind regards,
Linda
Scam site, fake products
Buyer beware.
Ordered two Nike NFL hoodies around 11/20/23 with guaranteed Christmas delivery. Lots of issues with delivery. Lots of back and forth with what I assume was a bot. Finally received my order a few days AFTER Christmas and they were fake!
Emailed again for refund, they want pics, etc which I'm happy to do but they never sent a return label or address or any other info, just "send pictures and return items".
Don't waste your money. My fault for not researching prior to ordering.
28 december 2023
Review zonder uitnodiging
Antwoord van lipomarts.com
Hi. Thank you so much for your email.
Our policy is to offer a 100% return / exchange / refund if we have any flaws in the size, color, or style of the jersey lasts 30 days. You can check more details via this link: https://lipomarts.com/return-refund-policy/
We hope you will not worry because we always support our customers in any problems. In this case, we will be ready to support you but we have not received your email response item yet so we can't support you the best.
Hope that you're sympathetic for us! Please let us know if you have any further questions or concerns.
Kind regards,
Linda
The product is counterfeit
The product is counterfeit. It is not legitimate. It is definitely a scam buyer. Beware they will not get back to you, so your money is just as well as burnt.
18 december 2023
Review zonder uitnodiging
Antwoord van lipomarts.com
Hi. Thanks for reaching out.
Our items are high-quality replicas at an affordable price. Many customers receive their orders and are satisfied.
As a busy season, due to a shortage of human resources, our workers are focused on processing, so we cannot take pictures of a certain item.
Rest assured that all orders will be processed with high quality & described as accurately as the product image.
Hope to receive your order soon.
Kind regards,
Linda
Will not accept returns
Ordered a jersey. Tried to return it, unopened, the day it arrived, as their website says I can. They responded that they'd try to fix the "problem" if I took pictures and measurements. What? Its unopened. I just wanted to return it. So they stopped responding to my emails. Scam site.
Edit: My response to the below claim "they haven't heard from me" - I have 9 emails from Linda at Lipomart support saying they won't take it back. I finally opened the package and gave it to my kid, who already has an authentic jersey. Oh my god is the Lipomart one bad. Washed it once, the Jersey shrunk and is now all bunched up. Hilariously bad product. But thanks for reminding me, Lipomart, that it's time for me to update all the other reviews I've left too.
25 december 2023
Review zonder uitnodiging
Antwoord van lipomarts.com
Hi. Thank you so much for your email.
Our policy is to offer a 100% return / exchange / refund if we have any flaws in the size, color, or style of the jersey lasts 30 days. You can check more details via this link: https://lipomarts.com/return-refund-policy/
We hope you will not worry because we always support our customers in any problems. In this case, we will be ready to support you but we have not received your email response item yet so we can't support you the best.
Hope that you're sympathetic for us! Please let us know if you have any further questions or concerns.
Kind regards,
Linda
We ordered the packers brown…
We ordered the packers brown sweatshirts and it took over a month to get them, they are not the same sweatshirt as shown on there websites. They are false advertising. I like the one we got but not what we ordered.
22 december 2023
Review zonder uitnodiging
Antwoord van lipomarts.com
Thank you so much for your kind help on order.
We're so sorry for all the inconvenience you had. We will accept to solve the problem if we have any flaws in size, color, or style. Please kindly check the link below: https://lipomarts.com/return-refund-policy/
Actually, the hoodie is not 100% cotton, it is mixed between cotton and polyester. In this case, we checked and realized that the item is described as the product image and no errors on the shirt, so our policy doesn't allow us to offer a return/refund.
To make it up to you, please enjoy 15% OFF for your next orders as a gesture of goodwill. Hope you sympathize and understand us.
Anything else you need, please kindly let us know.
Kind regards,
Linda
"Support the Troup" happy hoodies
I ordered 2 "Support the Troup" sweatshirts from Lipomart and then read the reviews. Made me kind of nervous for there were a lot of negative reviews. But I got exactually what I ordered and on time even though it took some time to arrive. The hoodies are of excellent quality and I'm very happy. Not sure why the bad reviews.
23 december 2023
Review zonder uitnodiging
Antwoord van lipomarts.com
Hi. Thanks so much for sharing your experience with us.
We hope you feel comfortable sharing your experience with us. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service.
To show our appreciation, we offer you 10% OFF for the next orders.
We would love to have you.
Linda
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