Had to ring them 17 different times over 2 days about my pay. They constantly said I'll get a call back which didn't happen. Ended up getting another pay company to do my hours
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Effective , they care not treating nurses as numbers but as people / partners in working together . Patiently explained things to new clients and ensure they understand . They never push or manipulate... Toon meer
Bedrijf heeft geantwoord
things made simple allowing me to just work knowing my wages have been sorted without any issues or problems. polite staff helpful and do what's expected of them .A joy to work with liquid Friday y... Toon meer
Bedrijf heeft geantwoord
Today I had one of the best experiences I've had when dealing with a payroll firm . Over the years Ive dealt with a good few and spoke with numerous different people . Today I was helped and treated w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Leading UK, FCSA Accredited Umbrella company, we focus on delivering exceptional customer service for contractors and agencies. Find out more: https://www.liquidfriday.co.uk/
Contactgegevens
The Quarterdeck, 3-6 The Boardwalk, PO6 4TP, Portsmouth, Verenigd Koninkrijk
- 023 9288 3300
- info@liquidfriday.co.uk
- liquidfriday.co.uk
4,0
Goed
2K reviews
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Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Excelent Number one
23 april 2026
Antwoord van Liquid Friday
Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Amazing team work and great service.
11 juli 2025
Antwoord van Liquid Friday
Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Antwoord van Liquid Friday
Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Not the service I believed I was…
Not the service I believed I was signing up for , very pleasant staff on the phone superficialy helpful, promise the world they tell you they will ring back ..
8 april 2026
Antwoord van Liquid Friday
Thank you for your feedback. I’m sorry to hear that the service did not meet your expectations and wasn’t what you believed you were signing up for. One of the management team will be contact shortly to discuss this.
Helpful customer service agents.
Helpful customer service agents.
Registration process made seamless
17 april 2026
Antwoord van Liquid Friday
Thank you for your kind feedback! I’m really pleased to hear that you found our customer service agents helpful and that the registration process felt seamless. We appreciate you taking the time to share your experience.
I wanted to talk to a person not an…
I wanted to talk to a person not an automated response.
They answered all my questions in a friendly manner.
I recommend
9 april 2026
Antwoord van Liquid Friday
Thank you for your feedback. I understand that you were hoping to speak with a person rather than receive an automated response, and I appreciate you sharing that. I’m glad to hear that your questions were still answered in a friendly and helpful way. Your comments are valuable, and we’ll continue working to improve the experience.
Antwoord van Liquid Friday
Thank you for your feedback! I’m really glad to hear that the communication was clear and explanations were helpful. I always aim to make things easy to understand and ensure everything is explained well. I appreciate you taking the time to share this!
Great service 👏!
9 april 2026
Antwoord van Liquid Friday
Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Antwoord van Liquid Friday
Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
They need to be active and stop…
They need to be active and stop delaying important calls
8 april 2026
Antwoord van Liquid Friday
We understand the urgency and apologise for the delays you’ve experienced. This isn’t the level of responsiveness we aim for. Please contact us directly so we can prioritise your case and ensure you receive a prompt response.
Why and what are reasons for paying…
Why and what are reasons for paying £100 a month just to get my wages? Then you have audacity to ask for more to have a private gp or whatever it is you’re trying to sell! Pay taxes for a gp shouldn’t need a private one!
14 april 2026
Antwoord van Liquid Friday
We understand your frustration and appreciate you raising this. Our fees are for the services provided, including payroll processing and ongoing support, but we’re sorry if this hasn’t been clearly explained or met your expectations. The optional private GP service is entirely separate and not required. Please get in touch with us directly so we can review your situation and address your concerns properly.
Antwoord van Liquid Friday
Thank you so much for your review !Your feedback means a lot please call us on 02392 883 300 to discuss the emails you are receiving. Thank you, The Liquid Friday Team.
Okay
It was ok i got an email saying my 1st payslip would be charge free besides that its not too bad tbf
7 april 2026
Antwoord van Liquid Friday
Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Excellent service
13 juni 2025
Antwoord van Liquid Friday
Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Antwoord van Liquid Friday
Hi Wayne,Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
staff was very friendly and polite…
staff was very friendly and polite also process was very quick
10 april 2026
Antwoord van Liquid Friday
Hi,Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Antwoord van Liquid Friday
HI Tommy, thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Antwoord van Liquid Friday
Hi,thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
Antwoord van Liquid Friday
Hi,Thank you so much for your kind words! We're really glad to hear you had a great experience with us. Your feedback means a lot, The Liquid Friday Team.
New to working for an Umbrella Company…
New to working for an Umbrella Company but the experience was exciting. Advisors have been polite, friendly and professional. Information is always available to guide me through the process. It was easy getting my registration completed.
8 april 2026
Antwoord van Liquid Friday
Thanks so much for your kind feedback! We’re really glad to hear your onboarding experience was smooth and that our team has been helpful and supportive. We’re here whenever you need us. Thank you Liquid Friday Team!
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