Little Desert Shop Reviews 

Beautiful decor, friendly service

I love the cakes here and i keep going back.
But... they are really inconsistent. Sometimes cake comes with sauce, others it doesnt. Sometimes custard is warm, others its cold, and you dont know if you will get a full or half pot of custard.

Today my cake was dry too, so i am disappointed

Warrington Little Dessert Shop

We travel weekly to eat here. The cleanliness and friendliness is next to none. The food and drinks are always fresh and well presented; even the packaging used is just luxurious. Highly recommend!

Chesterfield shop 5* service and dessert!

Had a craving for vanilla and raspberry sundae but nothing like this on the menu, but the lovely chap behind the counter sorted us out with a beautiful concoction of everything we wanted!

Would definitely return here 😊

Visited the Daventry store for the first time,with my children. It really did not live up to my expectations. We were left waiting to be seated, even though there was only another two people in the shop. I went and ordered the food and paid. I was then informed they didn't have some of the ice-cream and drinks we ordered,my son went to choose which ice-cream he wanted and had a choice of 2. Apparently due to the fact that the day before they had 17 people wanting ice-cream. I asked for a refund on one of the drinks as they had ran out and I was told that they could give me a refund but it would come out of the servers wages. Maybe if stock levels are checked before accepting and allowing an order to be paid for this would not be an issue. A refund was issued for two drinks rather than just one, which made me doubt the whole thing of' it comes out of our wages'. Also they kept offering me things for free, which I declined as I just wanted what I had paid for, very odd behaviour. The young girl making the orders was just slamming the orders down and glaring, possibly due to me complaining. Will definitely not be returning.

The Balham store was recommended by a friend. I drove 40 minutes to take my girls to this place for a treat, I am glad I did. The staff were great, super friendly and very welcoming. Even though they shut at 11, they were still so welcoming when we arrived at 10.40. Will definitely be heading back there.

I am a regular customer i have tried this place inside and enjoyed the deserts, and hence ordered online. Two weeks in a row now I ordered a few deserts. I waited over an hour to find out it wasn't ready.
The uber drivers kept changing on uber as the deserts went ready.
I tried contacting they didn't answer my phone however answered my husband call and they said it was sent out which it was not.
My kids were so upset as it didn't turn up. They waited 1 hour 30mins. Then I ordered from Shirley and it came on time.

If cannot deliver on time or have any issues at least at the time contact your customer to let them know rather then let people wait over an 1hour or so so they can order elsewhere. Looking qt other reviews clearly other people experiencing the same.

After waiting over an hour for my delivery I decided to phone the shop only to be laughed at down the phone and hung up on, not amused I cancelled the order, then to top it off i find out they hadn’t even started it. Think someone was in a rush to get home! Also this isn’t the first time so won’t be returning / trying to order again,

Very friendly staff and food was delicious, would heavily recommend 👍👍

I really want to love this place but it falls so short!
Third time going today as we love the food but the service is shocking every time!!
Only 3 tables in there, 5 staff on shift but took 30mins to get a coffee!
It is premium prices but this is not matched with the service or atmosphere.
No music, just silence… I am happy to pay the prices but it should deliver a better experience.
I really don’t want this to end up shutting, I want to come back and I want it to do well but you MUST sort out the staff and customer service! 5 staff struggling to wait on 3 tables
You MUST improve the atmosphere, some music or something or this will be gone by the end of the year I’m certain of it!

Please improve as would love to come back! Great place for Daventry but not the right standard to justify those prices!!

So many missed opportunities for better customer experience.
No table service and no means of recording our order to take to the counter - I had to remember my own paper and pen! With a few of us in our party ordering 'build your own' deserts, this is a huge error!
I've visted our local store several times, there is no consistency of service, our regular items arrive to us different each time and most times we have to ask for straws, cutlery and napkins, not good enough, especially when each visit we spend between £30-£100
The last time we visited, the velour chairs were filthy, as was our servers apron!
With the prices charged these customer services should be a given to ensure the most basic of experiences. Training staff to the same standard and basic knowledge of the menu is a must.
Food was ok, but hot drinks were just luke warm, the cappuccino just like warm milk and not served with choc brownie bite. With each visit the experience gets more disappointing, especially when it's meant to be a treat.

Little desserts shop in the Bullring Birmingham.
Avoid these scammers!
Refused to honour a groupon voucher after redeeming it and the staff member Danielle was swearing and shouting at me infront of my kids then physically assaulted her colleague!
No customer service skills from any of them!
Shocking! The place is dirty.
The manager was angry because I asked to speak to him directly.
It always empty for a reason, now I know why!

The quality of the ice cream was very poor, presentation was all good and then the ice cream melted rapidly like watery.
Crepe was ok but the ice cream was bad quality.
Oreo ice cream in a cone was dripping away.
Milk shake was watery.
Wish we went to creams.
Only good thing the staff were very polite and welcoming.

Grape customer service.

Delivery within 30 mins.

Never found any insects in there.

Very delicious!

Whenever I order anything they peer pressure me to leave a good review so here you go!

Little Dessert Shop Crewe is the best. Food is amazing and the staff are so friendly and welcoming. I love the vibe of the shop and have enjoyed many a visit. Will definitely be returning. And will recommend to anyone who will listen lol

Little dessert shop Wolverhampton. Order got delayed after ordering, then it still didn’t arrive the time it was stated, called up to be put on hold for ages to then be told the drivers stuck in traffic (10pm at night) and would arrive in 8-10 mins and had the phone put down on me. It was still late after that. Waffles were poor and milkshakes were all warm and like water. We ordered at 8.30pm and sat here with a rubbish order now at 23.35. Absolutely shocking order tonight. Really disappointed. 😞

I ordered 2 cookie doughs and 2 milkshakes and they were wonderful to say the least! Impeccable service and was extremely fast! 5 starts straight to Komal Eli Jivesh!! They were fabulous and made my husbands birthday even better! Thank you wolverhampton little dessert shop :)

I got waffle it was literally raw and disgusting didn’t put enough chocolate and toffee apple crumble was so bad couldn’t finish any of our dessert we called the manager and her behaviour was actually disgusting rather offering us new or paying us paying back bcoz we didn’t eat any of our dessert she was getting rude to and as a manager she need to nice to her customers like who the hell hired her at the first place lol she literally left us hanging in there didn’t even come back to us absolutely ridiculous behaviour save your money if you decided to go there absolutely horrible pathetic customer service

ordered twice this week and no straws with the milkshakes!!

Luvly place to visit. The staff are so friendly and the prices are very reasonable too. Will definately be coming here again