Bought some maggots to be delivered. Problem with the courier, tracking didn't recognise the number and they eventually i presume, lost the parcel. Contacted Lobbys and they refunded me. I understand... Toon meer
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Lees wat reviewers zeggen
Never used this company before but they had something in stock nobody else did. Was a bit sceptical, thought they might be advertising stock they didn’t have but no need to worry, packet turned up in... Toon meer
Used Lobby’s for the 1st time recently and I must say I was very impressed with the professional service throughout my order. When the order arrived, it was wrapped really well as I ordered casto... Toon meer
This company is a complete Scam - Business rapidly going down hill. ( Check other reviews ) - Customer service is non existent. They didn’t bother update me about a product they never had and you wi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lobbys Tackle has everything you require all in one place for carp, match, predator & sea fishing. Get your tackle & bait delivered and free delivery over £30.
Contactgegevens
Lobbys Tackle, 58 High Street, Gl10 2na, Stonehouse, Verenigd Koninkrijk
- 01453791417
- support@lobbystackle.co.uk
- lobbystackle.co.uk
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Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Absolutely rubbish customer service
Good fishing tackle shop
Excellent service and a well stocked shop, had everything i needed. Will use again.
Helpful staff and quick delivery would…
Helpful staff and quick delivery would recommend.
Quick and easy process and delivery was…
Quick and easy process and delivery was within 2 days ..
Helpful staff and quick delivery.
Noout of stock no refund stock couldn't couldn't complete my…
No stock couldn't couldn't complete my order no refund
They put it right, can't ask more...
Bought some maggots to be delivered. Problem with the courier, tracking didn't recognise the number and they eventually i presume, lost the parcel. Contacted Lobbys and they refunded me. I understand this was no fault of the shop and unfortunately they lost money. But I give them 5* for putting it right. Always a bit of a gamble ordering live maggots for delivery. I'll use them again for tackle etc.
Well i did email the guy and he said…
Well i did email the guy and he said that the bait i received was poor due to the heat wave ,wen 6 packs were excepable and 4 were totally rotten and didn't even offer to replace 🤨
Very helpful and quick delivery time…
Very helpful and quick delivery time shall definitely be using them again
Dispite ringing on morning it was to be…
Dispite ringing on morning it was to be dispatched explained had to be next day delivery. It wasn't sent yes for a good reason I understand but it wasn't me who had to ring and chase to find out
Disappointed!
I had trouble getting bait locally so I decided to use Lobbys & I ordered £40 of bait for a match. Unfortunately the parcel was delayed with DPD & the result was all the maggots & pinkies had suffocated & did not revive, total cost for those was £20.70.
In an attempt to resolve this I messaged & emailed them & even tried ringing a couple of times but no reply. A shame as the bait was OK, better if it had been alive (!) & the fault lay with DPD which I'm sure they could, no should, of had dialogue with.
Not even the courtesy of a reply is both rude & poor customer service.
I don't like leaving a business a poor review unless justified but, sadly, in this instance it is.
Good service
Superb service and great quality bait
Superb service and great quality bait! Every time I have ordered through the website which is very easy to use I have received what Ive ordered within 48 hours. So if you order by Wednesday you know it will arrive before the weekend. The bait is well packaged and of great quality. I will definitely keep using this service.
I Bought a small rod for my son and…
I Bought a small rod for my son and took him down the canal. Unfortunately after one cast the rod splintered at the top and we couldn’t use it anymore. Took the rod back to lobby’s and was told it was our fault that the rod splintered my the owner dale. Such poor customer service. Sorry to have to write this review about a local shop and their customer service. attitude was terrible towards me and my nine year old son. All this bad feeling over a £20 rod. My son was very upset over rod and blamed hisself after the owner said we was at fault for breaking the rod.
The best at what they do
The best at what they do
Hands down
I order to Scotland and they deliver faster than folks up here
Great bait and a quick delivery time.
Garbolino light picker rod…
From ordering the Garbolino picker rod the transition from purchase to delivery was swift and exact. I ordered on a Tuesday evening and the delivery was on the Thursday morning, the courier messaged me to tell me my parcel would be delivered between 10.49am and 11.49 am and it arrived at 10.45am. The rod was securely and safely packaged and the whole experience was top notch from start to finish, cheers
First class service
I ordered a bivvy and realised that I had ordered the wrong one,spoke to Ian who was great and changed the order with no issues,
And no fuss,will definitely use them again and many thanks for your help
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