Firstly Secure Legacy were so easy to contact & speak to, also quick to respond each time I made contact,very reassuring. Not like some other companies that have an answer machine plus ages to co... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A good telephone experience on the whole. Conversation changed when I said I didn’t want to do Power of Attorney at the same time. Had to ring to get my final will posted out although they said they... Toon meer
Bedrijf heeft geantwoord
Very helpful helped us with info about our situations within the family the draft was dine and emailed to us within 3days and once we checked it and agreed it the documents landed on our doormat about... Toon meer
The advert was very honest and whilst offering other services other than will writing, they never tried a hard sell or guilt trip routine when other things were declined. And the end result met our ne... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are an independent provider of later life planning services. Working with our specialist partners we offer the best products and services at affordable prices. Our services include bespoke Will writing, Lasting Power of Attorney, Property Protection Trusts, Family Protection Trusts, pre-paid probate advice and products. We can help you prepare for the future and avoid the spectre of later life care costs. We pride ourselves on simplifying the process of protecting and securing your hard earned assets for the benefit of your loved ones and future generations.
Contactgegevens
Verenigd Koninkrijk
- 0330 822 8449
- adminteam@securelegacy.co.uk
- localwillwriter.uk
4,4
Uitstekend
3K reviews
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All the staff we spoke with were…
All the staff we spoke with were polite, helpful and very informative. When asking questions we felt at ease asking for repetition. All steps were explained fully. Very happy with the service from start to finish.
28 april 2026
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Do not pay this company for LPA forms
Do not pay this company for LPA forms! They are readily available on the Gov.com website for you to complete yourself for a much smaller fee. This company lead my Dad to believe they could complete the process for him for £400 which is cheaper than going through a solicitor. Although that may be true, what they neglected to mention is that they just fill in the gov.com forms online that any idiot can do themselves and then charge you £400 for the privilege. We called legacy wills to try to come to an agreement as we were still happy to go ahead with the will but wanted to withdraw from the LPA and asked for a refund. The lady on the phone quickly lost her temper with my Dad and said it was written in their terms and conditions that you won’t get a refund after 14 days of payment. When my Dad explained that he didn’t understand what the point of paying all the money was for she proceeded to keep interrupting my Dad and said “I don’t know what you want me to do, it’s in our terms and conditions on our website”. This company shows a complete lack of empathy for people who are elderly and aren’t as online literate as others. He was never sent any terms and conditions or signed any acceptance of these terms at any stage. He did everything on the phone and email and was convinced to do the LPA forms via this company under the guise of being a great deal. Which it is not. Very disappointed with the customer service (or lack thereof) that we have received from this company.
21 april 2026
Review zonder uitnodiging
Antwoord van Secure Legacy - Localwillwriter
Hi,
This certainly doesn't align with our usual service standards, evident from our numerous 5-star reviews and excellent rating on Trust Pilot.
However, based on the limited information provided, we are unable to locate you on our systems.
Since you’ve experienced problems, we're keen to make things right for you if possible so please can you reply privately to this review with the necessary details and one of our team will reach out to assist you promptly.
Regards - Secure Legacy
0330 822 8449
Antwoord van Secure Legacy - Localwillwriter
Hi Sarah,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very helpful & explained everything…
Very helpful & explained everything that I needed to know !!
20 april 2026
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
to look after what I’ve got
just make sure that no one takes my stuff unless they deserve it and thank you secure legacy for all your help. I love you all.
20 april 2026
Antwoord van Secure Legacy - Localwillwriter
Hi Paul,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
I am very satisfied with the great…
I am very satisfied with the great services provided by Secure Legacy,local will writer.
The process was carried out with expert and efficient advise. Thank you, I would be happy to recommend to friends and family.
20 april 2026
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
The staff were very welcome and helpful…
The staff were very welcome and helpful and friendly and explained everything that needed to be done.
20 april 2026
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Great phone manner from the staff,and a…
Great phone manner from the staff,and a genuine understanding in what our needs were. We were all ''done and dusted''in just a few days.
All very professional.
Thank you.
21 april 2026
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
I found the process was conducted…
I found the process was conducted quickly and efficiently. I was able to ask questions and the draft will updated easily and rapidly.
22 april 2026
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very professional always someone to…
Very professional always someone to assist with any issues.
24 april 2026
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Great service
Great service, a few errors on the draft so read carefully, which of course is the point of a draft.
Fast delivery, great price, saved me nearly £250 on the cheapest quote from a solicitor.
Clear instructions on signing.
I never give 100% but have to on this occasion.
14 april 2026
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Seamless experience.
Seamless experience.
Dad’s will was sorted in the comfort of his home with a phone call from the company and us all at home on loud speaker.
I would definitely recommend and will be using you again in the future.
17 april 2026
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Simple easy to use serviceEverything was explained from the start…
Everything was explained from the start making the whole process simple . The service was excelent and no hidden charges
15 april 2026
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
a very cost effective way to write up a…
a very cost effective way to write up a basic will.
23 april 2026
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Fantastic Service I cannot fault this…
Fantastic Service I cannot fault this company so efficient and explained everything perfectly.Lovely staff would highly recommend
17 april 2026
Review zonder uitnodiging
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Antwoord van Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
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