The sales assistant was very friendly and approachable while serving me and my niece. We purchased 3 regular cupcakes which were delicious as always. We will certainly return to the store based in Bre... Toon meer
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Lees wat reviewers zeggen
Super easy to order online. And We’re very pleased with the cake, deco, size & taste was so yummy. Overall, everyone enjoyed & complimented. Also delivered outstanding customer service. I was able to... Toon meer
Excellent service of Brent cross shopping centre , always. I had to do the collection of birthday cake and it was a confusion abou H.B message, and the H.B message was missing, but the very polite an... Toon meer
Bought the Victoria sponge cake for my husband’s birthday the cake was lovely great taste would definitely buy it again .
Bedrijfsgegevens
- Taartenwinkel
- ook in
- Afhaalservice
- Bakkerij
- Bakkerij voor bruidstaarten
- Cupcakewinkel
- Online voedselbezorgdienst
Over Lola's - Lola's Brent Cross
Geschreven door het bedrijf
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Geschreven door het bedrijf
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Contactgegevens
Shopping Centre, Upper Mall, NW4 3FP, Hendon, Verenigd Koninkrijk
- +44203 318 6453
4,6
Uitstekend
820 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delicious Lola cake
This is the 2nd time I’ve bought a Lola’s cake for a special occasion. Absolutely delicious and always gets eaten.
27 juli 2025
I collected the cake
I collected the cake, it looks a bit smaller than I expected, but the person it was for, loved it. It looks great and was good. It’s absolutely great to find GF cake like this one. Very good experience.
20 juli 2025
This is the first time I had ordered…
This is the first time I had ordered from Lola’s and I was not disappointed (nor was my son who birthday cake it was).
The quality of the cake was excellent and the birthday boy loved it. Communication with Lola’s was great and I will definitely order from them again.
17 juli 2025
Best gluten free cakes
Best gluten free cakes and cupcakes I’ve ever had. The cakes were delivered with care and were on time. I highly recommend and I will definitely order from here again. Thanks
7 juli 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Usless cake tasteless
13 juli 2025
Antwoord van Lola's - Lola's Brent Cross
Hello,
Thank you for taking the time to leave your feedback.
I am sorry you found your cake to be 'tasteless' this is not what we would expect with our cakes.
We would like to discuss this further if you are able to contact us at hello@lolascupcakes.com with more information about this cake we would be happy to help :)
Best wishes,
Macy
Lovely cake, horrible customer service at Brent Cross
The cake was tasty and looked perfect. Such a shame that the service at Brent Cross has been horrible, we receive a message that the cake is ready for collection, so we head there, upon arrival, there were 3 members of staff sorting out cakes, we stood there and nobody acknowledged us although they’d clearly seen us. We let them know that we were there to pick up a cake and she very rudely responded : ‘ we open at 11:30’. The cake was clearly ready there so why not hand it to us? Or at least be pleasant about it! If your staff is not willing to let us collect then no point in sending a message, ruined the whole experience although I order there for every birthday
13 juli 2025
Antwoord van Lola's - Lola's Brent Cross
Hello,
Thank you for taking the time to leave your feedback.
We are very happy that you enjoyed your cake.
I am sorry about the disappointing experience at our Brent Cross store, this is not our usual standard and we will be reviewing this further with the store and area management to see if further training is required.
If we can help any further please do get in touch at hello@lolascupcakes.com
Best wishes,
Macy
Order 2 or 3 days earlier
I ordered the cake from the store and I received on time like it supposed
11 juli 2025
Excellent service cake was ready upon…
Excellent service cake was ready upon arrival time for collection.
Cake for birthday celebration for was as expected and everyone truly enjoyed.
6 juli 2025
Very easy to order and collect my cake
Very easy to order and collect my cake, which was easy to transport home, beautifully made and delicious. Great cake for those who are both gluten and lactose intolerant.
28 juni 2025
5 stars
Pick up easy, ordering was simple. The cake not only looked fabulous but tasted great too. It's often hard to get both right. My daughter loved it! Would definitely order another birthday cake from you
5 juli 2025
Delicious moist cake thanks
15 juni 2025
Beautiful cake that was absolutely…
Beautiful cake that was absolutely delicious! Easy to order and collect. Only had to order the week before and came it a lovely box and bag to take it home safely. Would 100% recommend!
14 juni 2025
First time I ordered large red velvet…
First time I ordered large red velvet cake
Which was very yummy and sponge was so so soft. Cheese crème was great. We really enjoyed and hope will go back again on a special occasion and definitely will recommend to friends and families
21 juni 2025
A favorite Victoria Sponge cake
I've tried different of their delicious cakes and my favorite is the Victoria Sponge cake. I ordered online and collected in Brentcross shopping center store, which comes well packed in a new carring box, attended by friendly staff.
20 juni 2025
Helpful Staff
Very nice staff especially Martina very friendly and helpful
18 juni 2025
Review zonder uitnodiging
The whole process from beginning to end…
The whole process from beginning to end was simple, and the cake was as delicious as it had looked in the picture! I ordered online and collected from the Brent Cross branch. Communication regarding my order was clear and the staff at the branch were polite and cheery.
19 juni 2025
Delicious Lola's Cupcakes
If you haven't tried Lola's Cupcakes and Cakes you are missing out. These cakes are so fresh, so delicious and look like they are homemade.
11 juni 2025
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