Lomi Reviews 134

The Lomi people are amazing! Over the couple of years I have owned my Lomi, you have always responded quickly to my questions and have understood why I needed to reduce my use. I thank you.

Amazing product, amazing company and SUPER FAST customer service. I'm so impressed with how far this company has come and I'm obsessed with my Lomi

Easy to use system to resolve a warranty issue. Completed required form, sent a picture and requested issue was completed in a timely manner.
Thanks

Very helpful! Great mood of service and solved my issue.

Lomi makes it very easy to contact customer service. They respond promptly and courteously and are very helpful. It’s a great product and great customer service!

Lomi was supportive through the process of restoring function of our composter.
They are a very pleasant company to communicate with and I will always be happy to support a Canadian Company with such integrity.

Fast and courteous service at all time ! I now have 2 Lomi from
Different generations and I can t wait to start using my new one !

All my plants benefits from my marvellous compost !

Kira from Pela was responsive and understanding. She helped turn a frustrating and disappointing experience into a positive one

Amazing! I love my Lomi. And their customer service is very helpful too. We had an issue with our Lomi and they went above and beyond to address it. They stand behind their product

We had an issue with our bucket so I reached out to Lomi customer service. The back and forth was quick and friendly and a replacement bucket is already in the mail. Couldn’t be happier with the whole process!

Overall, things went well. It was easy to get my issues resolved when I needed a replacement part.

It was a quick and easy answer. I had contacted later Friday morning, had my answer by end of day.

The light on the Lomi would not go off. I read the manual but could not understand the procedure. I contacted the company and they responded in a very timely manner with the solution.

Had issues with our Lomi running cycle. Directions sent, questions answered, assistance every step of the way with resolving our issue. HIGHLY satisfied with the excellence of the representative.

The customer service was excellent and resolved my issue quickly and easily.

Customer Service clarified my doubts so now I can start composting. Bianca gave me such a great link that I had to save it to my favorites. As far as the unit is concerned, ask me in about 1 month... I just open the box!!

Had an issue with my Lomi 2 where the unit stopped rotating. Support reviewed my video, guided me through troubleshooting, and ultimately approved a replacement. Communication was clear and the issue was resolved.

My lomi has been working so well until one point the bucket broke. However the custmer service was brilliant so they sort the problem easily.

Love the Lomi products and love the people that work in their health and support group. They’re so kind and so helpful always

Junko provided me with excellent customer service after I explained my unique circumstance regarding needing to replace my Lomi fan but not having the purchase receipt or warranty information. Junko helped me troubleshoot and listened to me as a customer in need and was able to make an exception. This motivates me to want to buy more lomi products in the future and share with others about how great these products and customer service are. Thanks for sending me a functional fan, I was able to get my lomi working again with your help and this new part!