I'm so grateful for the help Jayne Thomas gave me, I just couldn't find a way to change something and she replied to my message and was able to do it. Jayne even let me know when it was completed so a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
So I purchased the Marilyn Monroe coin and I didn’t realise but they had sent me the entire set thinking I wanted them and wanted a payment plan for them instead of me just having the one coin which i... Toon meer
Bedrijf heeft geantwoord
Usually no problems. The staff are all very friendly and easy to talk with. However on this occasion I failed an application after putting down a deposit and I couldn’t get an immediate refund as the... Toon meer
Bedrijf heeft geantwoord
Great service from Josh at the London Mint Office. Very helpful and sorted out the problem with my payment very quickly and efficiently. Josh had a great telephone manner and I look forward to receivi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over The London Mint Office
Geschreven door het bedrijf
About The London
Mint Office
Putting history in your hands! Whether you’re an avid numismatist or just beginning your coin collecting journey, The London Mint Office is here to help you discover stories of the past, and enhance your collection through the art of coinage.
We are a trusted and respected partner for a large number of British coin collectors, and The London Mint Office has become one of the leading sources in the numismatic community through long grown partnerships with major mints and national banks from across the globe.
Visit Our Website Contact Us• Exclusive Access: Gain access to a wide range of exclusive and limited-edition coins, sourced from renowned mints around the world.
• Expertise and Guidance: Benefit from our deep understanding of numismatics. Our specialists are here to provide insights and advice on building a meaningful collection.
• Community Engagement: Join a thriving community of like-minded enthusiasts. Participate in events and discussions that celebrate the art and history of coin collecting.
Frequently Asked QuestionsCoin collecting is an age-old hobby that has fascinated mankind for centuries. With unrivaled expertise in the numismatic world, we are committed to offering unique and timeless pieces that are sure to not only enhance your collection, but knowledge too! Whether you're looking for rare and historic pieces, or simply wish to explore the beauty and diversity of minted coins, our expert team is here to guide you every step of the way.
Learn & Discover
The London Mint Office Guarantees
Whether it’s a new issue commemorative or a historic gold sovereign, you can be assured that the quality, craftsmanship and authenticity of each individual coin or medal you purchase with us is guaranteed.
At The London Mint Office, we pride ourselves on being able to offer our customers the very best in collectable coins from both the modern and ancient worlds. Equally, we pride ourselves on the quality of each and every item we sell.
Every purchase you make is covered by our 14-day No Quibble Money Back Guarantee. This means that if for any reason you are less than satisfied with any purchase from us you can return it within 14 days and we will offer you a replacement (subject to availability) or a full refund, no questions asked.
The London Mint Office - putting our history in your hands
Geschreven door het bedrijf
- Just as coin collecting is a true passion for our customers, so serving those customers is the passion that underpins everything we do
- Our objective is to help our customers build and expand not only their coin portfolios but their knowledge as well, through complete collections that follow particular themes. We would like every collection to be a journey of discovery - one that will inspire you to seek out historic or commemorative coins on similar themes, or open up new possibilities and avenues of interest. We will do all we can to make the experience of collecting as enjoyable and rewarding as possible, whatever your particular interest or budget.
14 Day No Quibble Money Back Guarantee
If you're not satisfied, neither are we!
Buying from us - 100% satisfaction guarantee. By collecting through The London Mint Office, collectors ensure that they receive the latest news and the best quality coins, complete with essential collector documentation such as certificates of authenticity. Whether you prefer to buy your coins individually or decide to use the London Mint Office Collectors' service, our aim is to deliver the best service and the best available coins within the convenience of your home. By ordering with us, you have no further commitments, and all orders are covered by The London Mint Office, 14 day 'no quibble' guarantee. This means you have 14 days after receiving your coin to choose to keep it, if you are not happy you can return the coin to us for a full refund.
Contactgegevens
Carew Street 1, SE5 9DF, London, Verenigd Koninkrijk
- 03300241001
- customercare@londonmintoffice.org
- londonmintoffice.org
4,6
Uitstekend
11K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van The London Mint Office
Hi Tina
Thank you for your 5* review! If you require any assistance in the future please do not hesitate to get in touch and we will be happy to help.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Mickey mouse coin
Was easy to order my mickey mouse coin, also only had to pay for postage and it arrived quickly. Good communication and update on delivery.
Thank you London mint office.
2 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Juju
Thank you for your lovely review! We're so pleased to hear your Mickey Mouse coin arrived quickly and that you found the ordering process and delivery updates easy. We hope you enjoy your coin, and thank you for choosing The London Mint Office!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
The set is beautiful
The set is beautiful, look amazing. I got them for my daughter to put away for when she is older.
8 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Theresa
Thank you for your lovely review! We're delighted you think the set is beautiful, and what a wonderful keepsake for your daughter to enjoy in the future. We hope she treasures it for years to come!
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
On a number of occasions I’ve asked…
On a number of occasions I’ve asked them not to send anything unless I agree to a product. Instead they just deliver and expect to be paid.
24 juni 2026
Antwoord van The London Mint Office
Good Morning Andy,
Thank you for taking the time to leave your review.
We're sorry to hear that this has been your experience. We take concerns regarding unwanted deliveries very seriously and would like the opportunity to investigate what has happened on your account.
Please contact our Customer Experience Team directly on 0330 024 1001 so we can review your account, ensure your preferences are correctly recorded, and work towards resolving this for you.
Kind Regards,
Tanith
Customer Experience Manager
It looks very nice and arrived on time
7 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi
Thank you for your kind review! We're delighted to hear your order arrived on time and that you're pleased with how it looks. We hope you enjoy it, and thank you for choosing The London Mint Office!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
I can't understand her English.
1 juli 2026
Antwoord van The London Mint Office
Good Morning North,
Thank you for taking the time to leave your review.
We're sorry to hear that you felt communication during your call was unclear. Having reviewed the call recording, we found that our advisor spoke clearly throughout the conversation. However, we appreciate that communication can sometimes be affected by factors such as phone line quality or individual perception.
If you still require any assistance or would like us to clarify any information discussed, please don't hesitate to contact our Customer Experience Team on 0330 024 1001 and we'll be happy to help.
Kind Regards,
Tanith
Customer Experience Manager
I was very happy with the quickness of…
I was very happy with the quickness of my delivery and very happy with the coin.
I am not happy with the time it has taken you to return money back into my account from when I returned coins on the 15/06/2026 and having emails telling me that coins received in good condition and everything is done.
Garry Brighten
8 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Garry
Thank you for your feedback. We're delighted to hear you were happy with the quick delivery and your coin. We're sorry to learn about the delay with your refund, and we understand your frustration. Please kindly contact our Customer Experience team with your details so we can investigate this for you and help resolve it as quickly as possible.
Many Thanks
Laura, Customer Experience Advisor.
Really well made
1 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Sam
Thank you for your 5* review! We're delighted to hear you're pleased with the quality of your purchase. We hope you enjoy it for years to come!
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
LMO have provided first class service…
LMO have provided first class service as always. Worth every pound spent. Solid gold coin celebrating D-Day landings. And sets of collection perfectly.
8 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Steve
Thank you for your wonderful review! We're delighted to hear you've received first class service and that you're so pleased with your D-Day commemorative gold coin. It means a great deal to know you feel it's worth every penny. Thank you for your continued support!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Great value for money.
24 juni 2026
Antwoord van The London Mint Office
Hi David
Thank you for your kind review! We're delighted to hear you found your purchase to be great value for money. We really appreciate your support and hope you enjoy your coin.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Simple easy process excellent quality…
Simple easy process excellent quality product
6 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi
Thank you for your great review! We're delighted to hear you found the ordering process simple and easy, and that you're pleased with the quality of your purchase. We appreciate your support!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Friendly and helpful staff and all went…
Friendly and helpful staff and all went very smoothly.
2 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Doris
Thank you for your lovely review! We're pleased to hear our team was friendly and helpful and that everything went smoothly with your order. We really appreciate your support!
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Quick process
Quick, easy process from start to to delivery of Item. Great product, well worth the wait.
1 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi James
Thank you for your great review! We're delighted to hear your order process was quick and easy from start to delivery, and that you're pleased with your coin. We hope you enjoy it!
Have a wonderful day.
Many Thanks
Laura, Customer Experience Advisor.
Antwoord van The London Mint Office
Hi
Thank you for your review! We're pleased to hear your order arrived well packaged and exactly as described. We appreciate your support and hope you enjoy your purchase!
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
So easy and straightforward
So easy and straightforward. Very helpful and professional and friendly staff
2 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Eddie
Thank you for your lovely review! We're delighted to hear you found the process easy and straightforward, and that our team was helpful, professional, and friendly. We really appreciate your support!
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Antwoord van The London Mint Office
Hi Reginald
Thank you for your kind review! We're delighted to hear you find our team helpful and that you're always pleased with our products. We truly appreciate your continued support!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Great service and coins but due to…
Great service and coins but due to illness I got fed up with the phone calls. Now only receive mail which is nice. Delivery was always good, no problems with packaging.
30 maart 2026
Antwoord van The London Mint Office
Hi Glenys
Thank you for your kind review. We're pleased to hear you've been happy with our service, coins, and delivery. We're glad your orders arrived safely and appreciate your feedback regarding communication preferences.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Very good experience
The person in dealt with explained everything quite clearly and gave me all the information i needed
30 juni 2026
Antwoord van The London Mint Office
Hi Susan
Thank you for your lovely review! We're delighted to hear you had a great experience and that our team member provided clear information and helpful guidance. We really appreciate your feedback!
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
The parcel arrived a little late as the…
The parcel arrived a little late as the route redirected. The coin was as described, and the accompanying packaging was informative.Payment was easy. Royal Mail kept in touch concerning the parcel.
23 juni 2026
Antwoord van The London Mint Office
Hi Mr Litherland
Thank you for your kind review! We're pleased to hear your coin arrived safely and that you were happy with the packaging, information provided, and easy payment process. We appreciate your patience with the delivery delay and are glad you were kept updated throughout.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
A very good product at a competative …
A very good product at a competative price. plus good quick delivery system.
30 juni 2026
Antwoord van The London Mint Office
Hi Geoffrey
Thank you for your great review! We're delighted to hear you were pleased with the quality of your product, competitive pricing, and quick delivery service. We really appreciate your support!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.