I'm so grateful for the help Jayne Thomas gave me, I just couldn't find a way to change something and she replied to my message and was able to do it. Jayne even let me know when it was completed so a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
So I purchased the Marilyn Monroe coin and I didn’t realise but they had sent me the entire set thinking I wanted them and wanted a payment plan for them instead of me just having the one coin which i... Toon meer
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Usually no problems. The staff are all very friendly and easy to talk with. However on this occasion I failed an application after putting down a deposit and I couldn’t get an immediate refund as the... Toon meer
Bedrijf heeft geantwoord
Great service from Josh at the London Mint Office. Very helpful and sorted out the problem with my payment very quickly and efficiently. Josh had a great telephone manner and I look forward to receivi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over The London Mint Office
Geschreven door het bedrijf
About The London
Mint Office
Putting history in your hands! Whether you’re an avid numismatist or just beginning your coin collecting journey, The London Mint Office is here to help you discover stories of the past, and enhance your collection through the art of coinage.
We are a trusted and respected partner for a large number of British coin collectors, and The London Mint Office has become one of the leading sources in the numismatic community through long grown partnerships with major mints and national banks from across the globe.
Visit Our Website Contact Us• Exclusive Access: Gain access to a wide range of exclusive and limited-edition coins, sourced from renowned mints around the world.
• Expertise and Guidance: Benefit from our deep understanding of numismatics. Our specialists are here to provide insights and advice on building a meaningful collection.
• Community Engagement: Join a thriving community of like-minded enthusiasts. Participate in events and discussions that celebrate the art and history of coin collecting.
Frequently Asked QuestionsCoin collecting is an age-old hobby that has fascinated mankind for centuries. With unrivaled expertise in the numismatic world, we are committed to offering unique and timeless pieces that are sure to not only enhance your collection, but knowledge too! Whether you're looking for rare and historic pieces, or simply wish to explore the beauty and diversity of minted coins, our expert team is here to guide you every step of the way.
Learn & Discover
The London Mint Office Guarantees
Whether it’s a new issue commemorative or a historic gold sovereign, you can be assured that the quality, craftsmanship and authenticity of each individual coin or medal you purchase with us is guaranteed.
At The London Mint Office, we pride ourselves on being able to offer our customers the very best in collectable coins from both the modern and ancient worlds. Equally, we pride ourselves on the quality of each and every item we sell.
Every purchase you make is covered by our 14-day No Quibble Money Back Guarantee. This means that if for any reason you are less than satisfied with any purchase from us you can return it within 14 days and we will offer you a replacement (subject to availability) or a full refund, no questions asked.
The London Mint Office - putting our history in your hands
Geschreven door het bedrijf
- Just as coin collecting is a true passion for our customers, so serving those customers is the passion that underpins everything we do
- Our objective is to help our customers build and expand not only their coin portfolios but their knowledge as well, through complete collections that follow particular themes. We would like every collection to be a journey of discovery - one that will inspire you to seek out historic or commemorative coins on similar themes, or open up new possibilities and avenues of interest. We will do all we can to make the experience of collecting as enjoyable and rewarding as possible, whatever your particular interest or budget.
14 Day No Quibble Money Back Guarantee
If you're not satisfied, neither are we!
Buying from us - 100% satisfaction guarantee. By collecting through The London Mint Office, collectors ensure that they receive the latest news and the best quality coins, complete with essential collector documentation such as certificates of authenticity. Whether you prefer to buy your coins individually or decide to use the London Mint Office Collectors' service, our aim is to deliver the best service and the best available coins within the convenience of your home. By ordering with us, you have no further commitments, and all orders are covered by The London Mint Office, 14 day 'no quibble' guarantee. This means you have 14 days after receiving your coin to choose to keep it, if you are not happy you can return the coin to us for a full refund.
Contactgegevens
Carew Street 1, SE5 9DF, London, Verenigd Koninkrijk
- 03300241001
- customercare@londonmintoffice.org
- londonmintoffice.org
4,6
Uitstekend
11K reviews
Vraagt klanten om een review
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The parcel arrived a little late as the…
The parcel arrived a little late as the route redirected. The coin was as described, and the accompanying packaging was informative.Payment was easy. Royal Mail kept in touch concerning the parcel.
23 juni 2026
Antwoord van The London Mint Office
Hi Mr Litherland
Thank you for your kind review! We're pleased to hear your coin arrived safely and that you were happy with the packaging, information provided, and easy payment process. We appreciate your patience with the delivery delay and are glad you were kept updated throughout.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
A very good product at a competative …
A very good product at a competative price. plus good quick delivery system.
30 juni 2026
Antwoord van The London Mint Office
Hi Geoffrey
Thank you for your great review! We're delighted to hear you were pleased with the quality of your product, competitive pricing, and quick delivery service. We really appreciate your support!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
These items are excellent.
These items are excellent. Product detail and quality are superb, so pleased I decided to order them.
20 juni 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Mr Chance
Thank you for your wonderful review! We're delighted to hear you’re so pleased with your items and that the product detail and quality met your expectations. We really appreciate your support and hope you enjoy your collection!
Have a fantastic day.
Many Thanks
Laura, Customer Experience Advisor.
London Mint Review
The delivery was very quick and I was very pleased with my order!
2 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Jurgen
Thank you for your lovely review! We're delighted to hear your order arrived quickly and that you were pleased with your purchase. We really appreciate your support!
Have a wonderful day.
Many Thanks
Laura, Customer Experience Advisor.
It was fine thanks
It was fine thanks, delivered quickly and nicely presented.
20 juni 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Linda
Thank you for your review! We're pleased to hear your order arrived quickly and was nicely presented. We appreciate your support and hope you enjoy your purchase!
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Good service
2 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Mr Bailey
Thank you for your 5* review! We're pleased to hear you received good service and we appreciate your support.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
The coin was very good but was very…
The coin was very good but was very disappointed that I did not get a certificate of authenticity.
Tried contacting but no use
23 juni 2026
Antwoord van The London Mint Office
Good Morning Alistair,
Thank you for taking the time to leave your review.
We're pleased to hear that you were happy with your coin, although we're sorry to learn of your disappointment regarding the certificate of authenticity and that you were unable to get the assistance you were looking for.
The version of the coin purchased does not include a certificate of authenticity, as this is a feature included with the upgraded edition. We appreciate this may not have been as clear as it could have been, and we'll take your feedback on board.
If you still have any questions about your purchase or the different editions available, please contact our Customer Experience Team on 0330 024 1001 and we'll be happy to help.
Kind Regards,
Tanith
Customer Experience Manager
The product is very good
The product is very good, and let us know about the availability of it.
22 juni 2026
Antwoord van The London Mint Office
Hi Lydia
Thank you for your great review! We're delighted to hear you’re pleased with the product and that our updates on availability were helpful. We appreciate your support!
Have a wonderful day.
Many Thanks
Laura, Customer Experience Advisor.
I’m trying to get in my account but i…
I’m trying to get in my account but i can’t can u help me out please.
6 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Mick
Thank you for your 5* review! I have requested further information via Trustpilot to allow me to assist you further. Alternatively, you can send us at customercare@londonmintoffice.org and a member of our customer experience team will be happy to help.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
I couldn't believe how quickly and…
I couldn't believe how quickly and efficiently you got the Marylin Monroe coin to me, God
I was astonished at the quality and effevesense of the presentation of such a beautiful coin and packaging she is boss.
Thank you so much British Mint Company. GOD Nigel Julian 09 05 1959
6 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Nigel
Thank you so much for your wonderful review! We're delighted to hear how impressed you were with the speed of delivery and the presentation of your Marilyn Monroe coin. It's fantastic to know that both the quality of the coin and its packaging exceeded your expectations. Thank you for your support!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Exactly what I expected ✊🏽👍
3 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Malcolm
Thank you for your great review! We're delighted to hear everything met your expectations. We appreciate your support and hope you enjoy your purchase.
Have a wonderful day.
Many Thanks
Laura, Customer Experience Advisor.
Always nice to get something for only…
Always nice to get something for only postage/delivery.
Great quality and didn't get hassled to buy the complete collection.
6 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Wolfiet
Thank you for your lovely review! We're so pleased you were happy with the quality of your item and appreciated our no pressure approach. We hope you enjoy your purchase, and thank you for your support.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Excellent service x
28 juni 2026
Antwoord van The London Mint Office
Hi Trinette
Thank you for your kind review! We're delighted to hear you received excellent service. We really appreciate your support.
Have a fantastic day.
Many Thanks
Laura, Customer Experience Advisor.
Antwoord van The London Mint Office
Hi Simon
Thank you for your great review! We're delighted to hear you had a positive experience with us and that you're pleased with the quality of our products. We really appreciate your support.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Wonderful coins
Wonderful coins, beautifully designed and delivered on time. Highly rated!
1 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Tim
Thank you for your wonderful review! We're delighted to hear you love the design of your coins and that they arrived on time. We really appreciate your kind words and your recommendation.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Great employees
Whenever I speak with someone, they are always polite, friendly, and very helpful.
5 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Irene
Thank you for your kind review! We're delighted to hear our team has consistently been polite, friendly, and helpful whenever you've contacted us. We really appreciate your feedback and your support.
Have a wonderful day.
Many Thanks
Laura, Customer Experience Advisor.
King Charles 111 pound note
Very pleased with the note. Excellent service. Unexpected surprise.
2 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Melvyn
Thank you for your wonderful review! We're delighted to hear you're so pleased with your King Charles III banknote and the service you received. Thank you for choosing The London Mint Office.
Have a fantastic day.
Many Thanks
Laura, Customer Experience Advisor.
No I don’t wish to tell you
5 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Allan
Thank you for your review. If you require any assistance please do not hesitate to reach out and we will be happy to help.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Came before delivery due date in good…
Came before delivery due date in good condition and an excellent presentation box.
2 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Richard
Thank you for your wonderful review! We're delighted to hear your order arrived ahead of schedule, in excellent condition, and that you were pleased with the quality of the presentation box. Thank you for your support.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Good quality product well presented…
Good quality product well presented fast delivery if you order just the promotion product you get a nice keep sake for just the price of postage.
3 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Gary
Thank you for your lovely review! We're delighted to hear you were pleased with the quality, presentation, and fast delivery of your order. It's great to know you enjoyed our promotional offer and found it to be such a worthwhile keepsake. Thank you for your support.
Many Thanks
Laura, Customer Experience Advisor.
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