I'm so grateful for the help Jayne Thomas gave me, I just couldn't find a way to change something and she replied to my message and was able to do it. Jayne even let me know when it was completed so a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
So I purchased the Marilyn Monroe coin and I didn’t realise but they had sent me the entire set thinking I wanted them and wanted a payment plan for them instead of me just having the one coin which i... Toon meer
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Usually no problems. The staff are all very friendly and easy to talk with. However on this occasion I failed an application after putting down a deposit and I couldn’t get an immediate refund as the... Toon meer
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Great service from Josh at the London Mint Office. Very helpful and sorted out the problem with my payment very quickly and efficiently. Josh had a great telephone manner and I look forward to receivi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over The London Mint Office
Geschreven door het bedrijf
About The London
Mint Office
Putting history in your hands! Whether you’re an avid numismatist or just beginning your coin collecting journey, The London Mint Office is here to help you discover stories of the past, and enhance your collection through the art of coinage.
We are a trusted and respected partner for a large number of British coin collectors, and The London Mint Office has become one of the leading sources in the numismatic community through long grown partnerships with major mints and national banks from across the globe.
Visit Our Website Contact Us• Exclusive Access: Gain access to a wide range of exclusive and limited-edition coins, sourced from renowned mints around the world.
• Expertise and Guidance: Benefit from our deep understanding of numismatics. Our specialists are here to provide insights and advice on building a meaningful collection.
• Community Engagement: Join a thriving community of like-minded enthusiasts. Participate in events and discussions that celebrate the art and history of coin collecting.
Frequently Asked QuestionsCoin collecting is an age-old hobby that has fascinated mankind for centuries. With unrivaled expertise in the numismatic world, we are committed to offering unique and timeless pieces that are sure to not only enhance your collection, but knowledge too! Whether you're looking for rare and historic pieces, or simply wish to explore the beauty and diversity of minted coins, our expert team is here to guide you every step of the way.
Learn & Discover
The London Mint Office Guarantees
Whether it’s a new issue commemorative or a historic gold sovereign, you can be assured that the quality, craftsmanship and authenticity of each individual coin or medal you purchase with us is guaranteed.
At The London Mint Office, we pride ourselves on being able to offer our customers the very best in collectable coins from both the modern and ancient worlds. Equally, we pride ourselves on the quality of each and every item we sell.
Every purchase you make is covered by our 14-day No Quibble Money Back Guarantee. This means that if for any reason you are less than satisfied with any purchase from us you can return it within 14 days and we will offer you a replacement (subject to availability) or a full refund, no questions asked.
The London Mint Office - putting our history in your hands
Geschreven door het bedrijf
- Just as coin collecting is a true passion for our customers, so serving those customers is the passion that underpins everything we do
- Our objective is to help our customers build and expand not only their coin portfolios but their knowledge as well, through complete collections that follow particular themes. We would like every collection to be a journey of discovery - one that will inspire you to seek out historic or commemorative coins on similar themes, or open up new possibilities and avenues of interest. We will do all we can to make the experience of collecting as enjoyable and rewarding as possible, whatever your particular interest or budget.
14 Day No Quibble Money Back Guarantee
If you're not satisfied, neither are we!
Buying from us - 100% satisfaction guarantee. By collecting through The London Mint Office, collectors ensure that they receive the latest news and the best quality coins, complete with essential collector documentation such as certificates of authenticity. Whether you prefer to buy your coins individually or decide to use the London Mint Office Collectors' service, our aim is to deliver the best service and the best available coins within the convenience of your home. By ordering with us, you have no further commitments, and all orders are covered by The London Mint Office, 14 day 'no quibble' guarantee. This means you have 14 days after receiving your coin to choose to keep it, if you are not happy you can return the coin to us for a full refund.
Contactgegevens
Carew Street 1, SE5 9DF, London, Verenigd Koninkrijk
- 03300241001
- customercare@londonmintoffice.org
- londonmintoffice.org
4,6
Uitstekend
11K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The phone call that led me to consider…
The phone call that led me to consider the purchase was extremely misleading. I feel like I was told a complete pack of lies my the salesman on the phone. Not happy with what was posted to me at all and it will be returned. I won't be considering another purchase.
26 juni 2026
Antwoord van The London Mint Office
Good Morning Lee,
Thank you for sharing your feedback. We're sorry to hear that your experience has left you feeling disappointed.
Customer satisfaction is important to us, and while we're sorry this purchase wasn't right for you, we're pleased to assist with your return and ensure it's dealt with as quickly as possible.
We wish you all the best.
Kind Regards,
Tanith,
Customer Experience Manager
Antwoord van The London Mint Office
Hi Ali
Thank you for your 5* review! We're truly glad to hear you had such a positive experience with our service. Thank you for your kind words.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Antwoord van The London Mint Office
Hi Lance
Thank you for your kind review! We're delighted to hear our team was friendly and helpful, and that you're pleased with the quality of our products. Thank you for choosing The London Mint Office.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
I received the boxes next day which…
I received the boxes next day which shows how much I am important for them. And that is satisfy's me.
27 juni 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Good afternoon,
Thank you for your kind feedback! We're so pleased to hear that your boxes arrived quickly and that you feel valued as a customer. We appreciate your support!
Kind Regards,
Tanith,
Customer Experience Manager
Easy to order
Easy to order, staff that have spoken to me are polite, friendly,my goods are delivered quickly and well packed
25 juni 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Mary,
Thank you for your wonderful review! We're delighted to hear that ordering was easy, our team was polite and friendly, and your goods were delivered quickly and well-packed.
Kind Regards,
Tanith,
Customer Experience Manager
The mint office.
I have come to expect great things from them, that is exactly what I got once again. My purchase was handled with great care and delivered in quick time.
I am very happy with this them as usual.
I am happy to recommend this seller.
24 juni 2026
Antwoord van The London Mint Office
Hi Douglas,
Thank you for your wonderful review! We are so pleased to hear that your purchase was handled with care and delivered quickly. We are delighted you are happy with your experience and appreciate your recommendation.
Kind Regards,
Tanith,
Customer Experience Manager
Great experience and very happy with…
Great experience and very happy with the product purchased which was in mint condition and cased for protection.
1 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Thomas,
Thank you for your wonderful review! We are so pleased to hear that you had a great experience and are very happy with your purchase. It's fantastic to know that the product arrived in mint condition and was well-protected.
Kind Regards,
Tanith,
Customer Experience Manager
Excellent
Excellent. Very beautiful coin and very quickly delivered.
12 juni 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Andrew,
Thank you for your wonderful review! We're so pleased to hear you found the coin beautiful and that it was delivered quickly. We truly appreciate your feedback!
Kind Regards,
Tanith,
Customer Experience Manager
It's just what I wanted to pass on to…
It's just what I wanted to pass on to my grand children.
2 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Christine
Thank you for your lovely review! We're delighted to hear your purchase is exactly what you wanted to pass on to your grandchildren. We really appreciate your feedback and your support.
Have a fantastic day.
Many Thanks
Laura, Customer Experience Advisor.
good service
1 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Mark
Thank you for your 5* review! We're delighted to hear you were pleased with our service. We really appreciate your feedback and your support.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
When dealing with on the phone they were very understanding
When dealing with on the phone they were
18 juni 2026
Antwoord van The London Mint Office
Hi
Thank you for your kind review! We're delighted to hear our team was understanding when speaking with you on the phone. We really appreciate your feedback and your support.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Lovely person
Lovely person , polite and professional, ask them to wait a few days before sending out and they did , got home and something else was through the door from the London mint office . All good thanks and received safely
24 juni 2026
Antwoord van The London Mint Office
Hi Helen
Thank you for your feedback. We're glad to hear everything was in good order when you returned. We’re sorry your delivery instructions weren’t followed as requested, and we’ll make sure this is passed on so it can be improved in the future. We appreciate your comments and your support.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Excellent companion
I had this item bought for my upcoming birthday, when I saw the email I thought it would make an excellent companion to the S. S. Cairo coin set I had previously purchased, thanks for giving me the opportunity to add this to my collection.
23 juni 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Richard
Thank you for your wonderful review! We're delighted to hear that this piece will make an excellent companion to your S.S. Cairo coin set. It's always rewarding to know our collectors are able to expand their collections with items they truly appreciate. We hope you enjoy your birthday gift, and we look forward to being part of your collection for many years to come.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
All good, except
All good, lovely product and well presented/packaged. Only down side, recieved telephone call, email, text message with 24 hours of receiving coin. Hardly time to enjoy the item, feels a little excessive in my opinion.
29 juni 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Elizabeth
We're so glad to hear you love the product and its presentation! We appreciate you bringing the communication frequency to our attention. We understand how receiving multiple contacts shortly after delivery can feel excessive, and we'll certainly review our follow up procedures to ensure a better experience for our customers.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Antwoord van The London Mint Office
Hi Juwairiya
Thank you for your 5* review! We are pleased that you are happy with your experience and we hope to assist you again in the future.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Antwoord van The London Mint Office
Hi Mr Lewthwaite
Thank you for your lovely review! We're delighted to hear you found our service friendly and efficient. We appreciate your support and look forward to assisting you again in the future.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Marilyn Monroe coin
Came in a timely manner. Had no issues and the coin of Marilyn Monroe is beautiful. Thank you
1 juli 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Claire
Thank you for your wonderful review! We're delighted to hear your order arrived promptly and that everything went smoothly. It's especially lovely to know you're so pleased with your Marilyn Monroe coin, it really is a beautiful piece. Thank you for your kind words!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Antwoord van The London Mint Office
Hi Angela
Thank you for your kind review! We're delighted to hear your order was delivered quickly and arrived well packaged. It's great to know everything reached you in excellent condition. We appreciate your support.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
A good service
A good product, accurately described.a good service too. Delivered quickly
22 juni 2026
Antwoord van The London Mint Office
Hi
Thank you for your wonderful review! We're delighted to hear you found the product to be exactly as described and that you were pleased with the service you received. It's also great to know your order was delivered quickly. We truly appreciate your feedback and hope you enjoy your purchase.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
The coin is great to have a nice…
The coin is great to have a nice collectors piece a great experience thanks for sending so quickly.
30 juni 2026
Review zonder uitnodiging
Antwoord van The London Mint Office
Hi Mary
Thank you for your wonderful review! We're delighted to hear you're so pleased with your coin and that it has made a great addition to your collection. It's also fantastic to know you had a great experience and that your order arrived so quickly. Thank you for your kind words, and we hope you enjoy your new collector's piece for many years to come.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
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