London Rug Company Reviews 

Stunning rug love it so much .Good value for money .

I ordered 2 of the Nicole outdoor rugs. They are just like the advertised photos, the quality is excellent and they look great. This is my second purchase from The London Rug Company and the communications from initial purchase to delivery were excellent. Delivered on time too! Well done Dawn and team.

I ordered 2 Marie outdoor rugs, after just a couple of weeks we had some rain and one of the rugs that wasn’t under the gazebo started to curl at the edges, I contacted London Rug Company who replied asking was it still the same now it’s dry, I replied that it was.
I have received no further response from the company, no response from further emails asking for help with the issue
Poor customer service

Great dispatch time we had the rug the next day! Also we grabbed ourselves a bargain in the sale so very pleased with our choice! Looks great and great quality

Amazing service from the purchase, delivery and afterwards. Highly Recommend. The rugs are also beautiful.
Thankyou!

First of all the Jennifer Rug i purchased is absolutely outstanding in every aspect.
Also on purchase i forgot to use my discount code which could have saved me quite a lot, i emailed the company and they applied the code for me so as i could get the savings, they were so helpful and so quick to get back to me

Really delighted with my rug, love it

Terrible customer service received my rug sent it back. The next day wasn’t suitable for my home and not received a confirmation saying they have received the rug or any email not answering the phone absolutely terrible do not buy.

No I sent back my rug back to you on the 10th of March I’ve sent more than seven emails. I’ve tried to ring the number which I think is dodgy. Nobody is answering and it’s a EE mobile number and every email you sent didn’t make sense. Do not buy from the seller. Terrible!!!

Fabulous Rug really large and very luxurious by Dawn Ward. so pleased and really adds to the room. Would definitely order again and recommend to family and friends

Quick delivery and brilliant quality. Absolutely delighted with the purchase.

A very beautiful carpet

Ordered The Charlie, firstly it was left outside on the driveway no one even knocked the door. The quality leaves a lot to be desired - thin cheap backing. The fringes are curled up and won’t stay down and foot marks cover it ! For the money I am disappointed. I would ideally like to return it as not happy - note this review did not receive a response as at today May 24th is that because I said I wanted to return ?

I luv my new rug it arrived really quickly and is superb. I had a minor issue but it was resolved promptly,by customer service

Great service lovely quality

Stunning rug and of the highest quality! LOVE it!!!! Ordered Monday and it arrived the very next day! Very professional and efficient. Thank you.

Excellent service

I’ve have brought 3 rugs and all are beautiful and soft

Rug is lovely and luxurious. My only issue is that I ordered too small a size!

1st time shopped with you and very pleased with product and service received. Will shop with you again