PExpo Diagnostic Reviews 

89
•
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We managed to get a home LFT test kit off this company very swiftly in what was a bit of an emergency. Quick collection + issuing of certs - a great all round experience I will say that we ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Scam, I booked an appointment to do a test and I paid online. When I went to the location is closed and the phone provided doesn't exist .

Beoordeeld met 5 van de 5 sterren

I was very apprehensive due to how busy it was and I had to catch a flight. I am an elderly lady traveling alone and a very nice young man helped me make an appointment using my phone. Some people wer... Toon meer

Beoordeeld met 5 van de 5 sterren

I attended today and although it was SO busy - the staff were cleaning after patients tested positive so a delay on being seen - but I felt safe and they had on site doctor to offer advice and help .... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Diagnosecentrum

Geschreven door het bedrijf

Diagnostic centre launched within the heart of West London . Providing Covid-19 Test-to-Release scheme testing. We provide health advise, diagnostic and referral to our experienced team of medical professionals


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

89 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(89)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Scam

Scam, I booked an appointment to do a test and I paid online. When I went to the location is closed and the phone provided doesn't exist .

31 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Traumatic experience

I am 5 months pregnant and Rhesus negative so my partner had to get his blood typed, even though he has a phobia of needles. I booked with PExpo Diagnostic in Soho and at first he couldn't find the place and there was no phone number given on the confirmation email so we thought we'd been scammed. He eventually found it and the gentleman who gave him the scan was shouting at a colleague for having the wrong blood vials laid out. He then took three tries to find a vein (at which point my partner was shaking) and got blood all over his hands and the floor. He then asked my partner to fill in a form AFTER blood had been taken. A few days later I got an email saying the test was invalid (a courier apparently lost the sample) and we would have to do it again. Please don't book with this company. It's been a horrible experience, my partner lost half a day's wages and is even more afraid of needles now. They seem completely unsafe and unprofessional.

2 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant Service

The Customer Adviser, Tania, who assisted with the Covid test, was friendly, helpful and efficient and made the whole process as stress-freee as possible.

Excellent service - would thoroughly recommend.

1 juli 2022
Beoordeeld met 5 van de 5 sterren

I was very apprehensive due to how busy…

I was very apprehensive due to how busy it was and I had to catch a flight. I am an elderly lady traveling alone and a very nice young man helped me make an appointment using my phone. Some people were very nasty to him because they were frustrated with the process and he handled the situation very professionaly. Once inside I was assigned to the same young man for my test. I told him how much I appreciated his help earlier. I was anxious about the test and he was very reassuring. I don't know his name but maybe you can find it and thank him for what he did.

1 juni 2022
Beoordeeld met 5 van de 5 sterren

PCR Fit to Fly - Next Day @ Finchley Cootes Pharmacy

I booked in for a PExpo (londontesting.co.uk) "PCR Fit to Fly Test" ahead of a holiday to Morocco and selected FINCHLEY BALLARDS LANE @ Cootes pharmacy as my location.

After booking, I started to panic as I read lots of bad reviews at PExpo and became so anxious. Some reviews said their results never came and Pexpo was a total scam, others said their results were late and they missed their flights etc. The confirmation email we got looked so bogus that I genuinely thought I'd booked through a fake website.

Our flight was 6:30am Wednesday and the test could be taken no earlier than 48 hours of boarding so we booked for 9am on Monday and selected the next day service.

We arrived at Cootes and took the test - the testing area are based in little rooms at the back of the pharmacy that are clean, bright and the staff member was nice.

The tester told me that the "next day service" meant the results would be sent out between 17:00 and 21:00 on Tuesday - this felt close to the wire as we would be boarding 12 hours later and if they didn't come, it would be the middle of the night and we'd have no way of getting another one done.

Anyway, I am delighted because less than 12 hours after taking the test the results have arrived - even though we did a next day service they came the same day at 18:00 hours... 24 hours+ earlier than they were due.

I am sooo relieved and now know I can look forward to the holiday knowing that I will be able to board the plane!

Thanks PExpo (and Cootes pharmacy!)

TIP: The specimens are collected from the Finchley Cootes Pharmacy at midday (and I think at another point later in the day)... so if you are pushed for time I would recommend getting a pre-midday test slot so you make that midday collection.

16 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Made things easy

Very helpful and quick. The system is setup for UK use, so the staff was very helpful in getting the results into the US travel system.

15 april 2022
Review zonder uitnodiging
Logo PExpo Diagnostic

Antwoord van PExpo Diagnostic

Thnak you Richard for using our service.

Beoordeeld met 5 van de 5 sterren

Great friendly service

Great friendly and helpful service for fit to fly antigen tests. Easy to book online.
Would recommend and we’ll use it again!

4 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast testing, Fast result

Professional as always. Clean but small pharmacy / shop. Wide range of other pharmaceutical products not related to covid.

Would recommend

3 april 2022
Review zonder uitnodiging
Logo PExpo Diagnostic

Antwoord van PExpo Diagnostic

Dear Bart,
Thank you for choosing us as a covid testing provider. We are glad that we could provide a satisfactory service.

Beoordeeld met 4 van de 5 sterren

Easy, local Antigen test

The test result came through quickly. Reasonable prices too. Only thing was the QR code didn’t scan into the VeriFLY app so I had to upload it manually.

30 maart 2022
Review zonder uitnodiging
Logo PExpo Diagnostic

Antwoord van PExpo Diagnostic

Dear Nicola,
Thank you for your review. We are sorry that this was not explained to you at your appointment. For clients using a VeriFly app, we advise to use an upload manual option due to a particular partnership the app has with large Airport Based testing providers for its QR compatibility. As a small and independent testing provider, the VeriFly app does not provide a shared data base for our QR code. Although the Code is recognised by all airlines directly. We are again sorry that this was not explained to you at your appointment.

Beoordeeld met 5 van de 5 sterren

Fast and easy covid test

Fast and easy covid test. Results came in by email and I was able to upload it to my app to fly back to the US.

29 maart 2022
Review zonder uitnodiging
Logo PExpo Diagnostic

Antwoord van PExpo Diagnostic

Many thanks Emily for your review

Beoordeeld met 5 van de 5 sterren

I was attended to politely

I was attended to politely, professionally and immediately. I upgraded from PCR to PCR and ART. I got the ART result at the 30 minute mark, as promised, and the same day PCR result at 1900hrs on the dot (on a Saturday).

Great service - thank you

28 maart 2022
Review zonder uitnodiging
Logo PExpo Diagnostic

Antwoord van PExpo Diagnostic

Dear Simon,
Thank you for your review and we are glad that you are happy with your fit to fly timing.
PExpo

Beoordeeld met 5 van de 5 sterren

Helpful, Friendly, Super Efficient

The testing service was easy to schedule, and the process of conducting it was even easier. The pharmacist was friendly and super helpful. Results came back very quickly. I was grateful I could fly with confidence.

27 maart 2022
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer