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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Do you think you will be rewarded for being part of Longo’s Loyalty Program? Think again? It is a sham or a better word a fraud. After 2.5 years, I received $10. Shopping at Metro and spending a... Toon meer

Beoordeeld met 3 van de 5 sterren

Recent trips to walkers line Longo’s ! THEIR PRODUCE HAS REALLY DETERIORATED. ROTTEN LEMONS , mushy green grapes, badly bruised apple s, NOT TO MENTION THEIR RIDICULOUS PRICES !!!they appear to hav... Toon meer

Beoordeeld met 5 van de 5 sterren

First store that makes everyone wears masks. This is the first supermarket that made me feel safe in months. Bravo to their Corporate office for doing what the other stores won't. Those saying mask... Toon meer

Beoordeeld met 1 van de 5 sterren

Since Sobey’s/Empire, it’s not the same. St. Clair/Ave location should be more of a specialty store. It definitely is not. All Longo’s brands and even Compliments??? The prepared foods section is... Toon meer

2,1

Slecht

TrustScore 2 uit 5

123 reviews

5 sterren
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2,1

Alle reviews

(123)

16 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Visited Longo’s Meadowvale location…

Visited Longo’s Meadowvale location morning- staff was very attentive. Ask a Jatin (stock clerk) while stocking front shelves “where to get a cart from inside the store” he responded “Not to worry, he will get it for me” while I transfer my groceries from basket to cart “he mentioned I will return the basket for you”
Kasey (customer relations) - I ask to get a new membership - she ask if I was a member before, I said yes and mentioned I lost my card, she was kind and friendly was able to transfer info into my new card.
After purchasing more than expected, from sushi bar to fruits and vegetables the display was very clean and organized.
When we stepped outside to reach out vehicle one personnel rushed out Michael to point out that there was a broken bottle at parking lot (it was cleared earlier) but be very careful and drive forward not to drive while the finished cleaning the affected area.
Congratulations to an amazing location 💕

5 september 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Longo’s Keeps Corn Price Extremely High

Longo’s along with its competitor Fortino’s are typically much higher in price than some of their competition. I would say often at least 10% to 20% more. In this instance Longo’s was 400% over Nations.

So Nations was selling corn on the cob on Aug. 28, 2026 from Canadian farmers for $3.00 for 10 or $0.30 each.

Longos was charging $5.99 for 5, or $1.20 each. Thats a 400% markup in price.

Yes; it’s not a huge item, but it’s huge price gouging. I’ll bet they paid the farmers the same amount per cob of corn.

27 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Longo’s Reward Program a for example, a sham

Do you think you will be rewarded for being part of Longo’s Loyalty Program? Think again? It is a sham or a better word a fraud. After 2.5 years, I received $10. Shopping at Metro and spending approximately the same amount of money, my rewards were $110, $133, and $15. Quite a difference. Attempting to get answers from Longo’s, they do not answer letters or phone calls.
Arrogance, entitlement. Do not give them your personal information

21 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered sandwiches and fruit approx a…

Ordered sandwiches and fruit approx a week before ..the fruit was not ready ..did not mind waiting until they prepared it..a man came and told me because it was not ready it was free..I didn’t mind waiting and didn’t want their work free ..but they put the total $40 on my rewards card ..that was a surprise..

7 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I do not believe that the frozen…

I do not believe that the frozen ravioli has actual ricotta cheese or any true cheese. I was shocked and disgusted by the taste of this product. Longos? How? Never again.
Will always go with Ontario or Villa Ravioli.

16 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

YOU CALL THIS CUSTOMER SERVICE????

Had to call one of the three people in the bakery to attend me as two were too busy talking to each other one of who said she would be right back after getting gloves but never returned and the third one was too busy on her phone until we called over to her.
At check out we had to change toi different cashier because the line we were standing wasn't moving because the cashier stopped processing the order to talk to the other customer.

2 april 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I fell in love with Longos 10 years ago…

I fell in love with Longos 10 years ago and actually worked closely with the CEO of Grocery Gateway around the time Longos acquired them, so I met executive leaders at their head office up in Bolton, ON. Very good produce and decent butcher. Now, 10 years later, they're owned by Sobeys, and they opened a new location near my house in South Etobicoke. I had also tried their location in Applewood, Mississauga as well. As of today:

- Almost all of their produce is from the USA during a time when we're supposed to be boycotting them
- Quality of prepared meals is terrible in my opinion. I bought some of their premade pizza, which tasted like watered-down reddish cardboard.
- Expensive! Even more so than before
- People who work there are friendly, and I felt welcomed when I last visited. I even joined their rewards program because they asked so nicely.

Because of how close they're to my home, and how friendly the people are, I might pop in if they have a deal worth getting, but I won't be doing my grocereis here anymore.

28 maart 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I visited Longo's Dundas and Trafalgar…

I visited Longo's Dundas and Trafalgar this past Saturday, Asked the butcher about blade vs prime rib - one twice the price of the other - but blade is good. The blade roast he cut off looked good - some marbling. ($60.00 worth) My wife slow cooked it yesterday. The flavour was okay but the roast was so graining it had to be cut with a steak blade and I chewed more than I thought I should have too. Very disappointing. Lesson learned. They should be ashamed; but they won,t!

7 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I'd give this a fat Zero if there's an…

I'd give this a fat Zero if there's an option to select it. We bought the Lasagna from Longos on Highway 7/Warden and we're completely disappointed! Not only did it take 100 hours (exaggerating here) to bake, what was disappointing was the sporadically droplets of little ground meat tucked away on the mushy layers of essentially pasta and tomato sauce. It feels like we're peeling off layers to see inside like looking for ants in an abandoned ant colony. Don't waste your money on this one! If I had chosen to buy uncooked lasagna noodles, a bottle of Classico pasta sauce, use a few cheese and droplets of ground beef, it would not amount to $12.99 plus tax. they've advertised this making it look like you're getting superb deal! Totally false, disappointing, misleading and it's daylight robbery!

23 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

“Meat” in Name Only

“Meat” in Name Only
This is marketed as Traditional Meat Lasagna, but that description is fundamentally inaccurate. There are no discernible meat pieces—only minuscule meat crumbs, so sparse they’re practically theoretical. Not bite-sized. Not layered. Barely present at all.
This isn’t a meat lasagna. It’s noodles, sauce, and cheese with a microscopic trace of ground beef that seems included solely to justify the label. If you removed the word “meat” from the packaging, nothing about the eating experience would change.
From a consumer integrity standpoint, this crosses into misleading territory. The name sets an expectation that the product categorically fails to meet.
Bottom line: do not buy this if you’re expecting meat. I won’t repurchase, and I’d caution others to look elsewhere.

26 december 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Recent trips to walkers line Longo’s

Recent trips to walkers line Longo’s ! THEIR PRODUCE HAS REALLY DETERIORATED. ROTTEN LEMONS , mushy green grapes, badly bruised apple s, NOT TO MENTION THEIR RIDICULOUS PRICES !!!they appear to have regressed to Walmart quality , TO BAD ILL TRY FORTINOS NEXT TIME SHOPPING trip !!!!!

8 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointing caramel cheddar popcorn

I bought the caramel cheddar popcorn. Despite the positive reviews I read, I am not impressed. There were very few pieces of caramel popcorn - perhaps 12 pieces in the entire bag. The picture on the bag is very deceiving. I won’t buy it again.

6 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Longos cooking class

My daughter purchased a cooking class for my husband and me
My fault I mixed up the date and missed our class.
My daughter reached out to longos asking to reschedule a class not a refund
And their response was no.
They got their 150 bucks and so what to the customer
Not a great way to treat customers makes me think about shopping at longos in the future.
What would the big deal be to reschedule a cooking class
You got your money screw you

18 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Antonio,

Antonio,

I am writing to express my deepest and most heartfelt gratitude for the beautiful shower cake you created for my future daughter-in-law. From the very beginning, your warmth, kindness, and genuine passion for your craft shone through, and seeing the final cake truly moved me.

This celebration means so much to me. My son is my only child, and watching him prepare to marry the woman he loves has been an incredibly emotional and cherished time in my life. Every detail of this bridal shower holds deep sentimental value, and knowing the cake—such an important centerpiece—was in your hands brought me tremendous comfort. When I saw what you created, it brought tears to my eyes. Your attention to detail, the care you put into every element, and the pride you take in your work were evident in every inch of that cake.

You went above and beyond in every possible way. Not only was the cake stunning, but you were pleasant, patient, and caring throughout the entire process. You ensured it was ready on time, exactly as promised, and you treated this order with a level of respect and dedication that I will never forget.

Longo’s is incredibly fortunate to have someone like you. You embody what true customer service should be, and you are a remarkable example for others to follow. Your talent—and the heart you put behind it—brought something truly special to a very meaningful day in my family’s life.

Thank you, Antonio, from the bottom of my heart.

With sincere and heartfelt gratitude,
Valerie

14 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible Thanksgiving Turkey Meal

We ordered the Longo's Thanksgiving meal this year. We had ordered from another caterer in the past but he no longer was offering this meal.
The turkey came precooked and to warm it up we followed the exact directions on the label.
I was concerned over the length of time and temperature for what was supposed to be a pre-cooked turkey but figured better to follow they're directions.
Sadly the turkey came out over cooked and very dry.
The gravy that came with the meal was watery and lacked any flavour.
The green beans were raw but apparently they were supposed to have been cooked but clearly were not.
The only good part of the meal was the stuffing.
We were very disappointed with this meal and will not order it again especially given the cost of the meal.

12 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Diana assisted me today and acted above…

Diana assisted me today and acted above and beyond!
The Chocolatine Croissant I love were out and I asked Diana she told me that she made them today but that they are finished!
Diana told me, I will check if we have in stock, I will make for you as she knows that I always take them on the weekends. Yes, they were available and Diana asked how many I need. I said 2 and she said by 9:30am. When I arrived, they were ready. I really don't know what to say. Diana not only love her job but like to help customers. Longos is really fortunate to have Diana among it Team members!

23 augustus 2025
Review zonder uitnodiging

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