Lonowear Reviews 

67
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've had the Lono Wild for a couple of months, & use them for trail running & hiking. Nice & flexible yet not too thin, with just the right amount of terrain feedback. The tread platform feels neutral... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Communication was good and thankfully, everything went smoothly. Two things to know: 1, they ship direct from China, so just be ready to wait longer than some online buys. 2, I’m not sure if I just... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My feet were always eager to fit in a better fitting shoe, finally got the Flow S Carbon and it fit really really well after getting some guidance and advice from staff about how to go about pic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Nice comfy shoes - horrible returns/exchange policy that ends up feeling like a scam :( Bought three pairs. Wanted to exchange one for a larger size and return the other two. Followed the var... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schoenenwinkel
  2. Laarzenwinkel
  3. Kledingwinkel
  4. Schoenenfabrikant
  5. Sportkledingwinkel

Geschreven door het bedrijf

We are a boutique brand who believe in making a high quality barefoot, minimal and sustainable shoe product.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

67 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(67)

45 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very comfy shoes

I waited 1 week for delivery. The shoes are very comftable. Usualy I need to break in my shoes, but lonowear was great from the first day

25 juni 2026
Logo Lonowear

Antwoord van Lonowear

Hi Agata, that's super good to hear and really appreciate your feedback! Especially hearing about the design aspect which makes LONOs so easy to just start wearing without breaking in, really resonates with us and we're glad you were able to experience that too for your WILD pair :)

Beoordeeld met 5 van de 5 sterren

Absolutely love these shoes!!!

Absolutely love the shoes! I got the Verve trail runners and they feel absolutely incredible. I have tried other barefoot shoes but none compare to these. The tread has you absolutely locked in going uphill, downhill, and in any quick turns. It’s the first shoe that I have had that I completely trust when I plant my foot even on things like wet grass. They feel like feathers on my feet but they are built to last. Also the little layer of carbon fiber on the sole provides a nice little springy feeling when your foot leaves the ground! All in all it’s an incredible shoe and one that I find myself wishing I could wear to work (even though my job requires steel toe boots :). 10 out of ten would recommend and buy again. Also their customer service is prompt on their responses and very helpful. I ordered the wrongs size, and it was not long at all before I had the right size on my doorstep!

12 juni 2026
Review zonder uitnodiging
Logo Lonowear

Antwoord van Lonowear

That’s awesome to hear Oliver - really appreciate the feedback and enjoy your trail runs with your VERVE Black model :)

Beoordeeld met 5 van de 5 sterren

I ended up ordering one size smaller…

I ended up ordering one size smaller and they fit perfit. (directions on website are correct) Shipping took less than 2 weeks. I wear them barefoot, I have plantar fasci. and so far so good, no pain!

25 mei 2026
Logo Lonowear

Antwoord van Lonowear

Glad to hear the sizing guide worked perfectly for you! 🙌

And thank you for sharing your experience with plantar fasciitis. Knowing you can wear them barefoot with no pain is exactly the kind of feedback that keeps us motivated.

Thanks again for giving Lonowear a try!

Beoordeeld met 5 van de 5 sterren
Logo Lonowear

Antwoord van Lonowear

That’s awesome to hear and thanks for highlighting two key differentiators for us: quality and value for money.

We strive to make sure as many people as possible can have access to quality barefoot shoes and your encouragement means a lot to us!!

Beoordeeld met 1 van de 5 sterren

The return policy is way too hard

The return policy is way too hard. No other company makes this so hard. If they would have come close to my size(yes I measured) I would have kept them. I wear barefoot shoes every day. These were a size too big and way too wide and heavy. Please refund as I followed your terms for return at my expense.

24 april 2026
Logo Lonowear

Antwoord van Lonowear

Hi there, first of all we would like to thank you for sticking with the process to return the shoes following our procedure. We understand sometimes it may be frustrating to provide a return tracking number for us to ensure that we received the returns items before processing a refund, but we have endeavored to expedite the process by refunding you even before we received the shoes.

Also when we found out the size was not to your liking, we have tried to provide a goodwill gesture by including some additional items with an exchange order for a smaller size but understood promptly that you were not looking for a size exchange and wanted a refund at which point we were happy to accommodate.

We are always looking for ways to improve the exchange and size measurement process and are excited to soon offer our customers a more comprehensive size guide for each model, which can be especially useful given the variety of fits that we carry and that our customers value.

Again we appreciate your trial of our brand and will do our best to incorporate your feedback into improving our processes.

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, top notch quality as always

25 april 2026
Logo Lonowear

Antwoord van Lonowear

Thanks Alfred! Enjoy your WILD :)

Beoordeeld met 5 van de 5 sterren

Good appearance

Good appearance, functionalbe, reasonable price, good services...

22 april 2026
Review zonder uitnodiging
Logo Lonowear

Antwoord van Lonowear

Hi there, thanks a lot for your support and positive feedback!

Beoordeeld met 5 van de 5 sterren

Quality is good

Quality is good, soft, comfortable.

27 maart 2026
Logo Lonowear

Antwoord van Lonowear

That’s great to hear Daniel! Appreciate all the support!

Beoordeeld met 2 van de 5 sterren

Quality issue

Size is fine
Design is great

Shipping is slow without timely updates
I bought my first pair from Lono on 5 Feb and got the shoes on 16 Feb. The courier companies did not give me any status updates. I have no idea of the exact delivery date.

Quality is marginally acceptable
I wore this pair less than 10 times within these 1.5 months. The sole near the heel starts peeling off.

26 maart 2026
Review zonder uitnodiging
Logo Lonowear

Antwoord van Lonowear

Hi Victor, thanks for the feedback and we appreciate you like the design.

We’re sorry to hear that the shipping updates are not at the level you are expecting and we’re always working to improve that. That being said, according to our publicly available information on the website and at checkout your shipping timeline sounds right within our advertised service to UK of 8-12 business days.

As for the peeling quality this is indeed not usual as our shoes have a reliable life span as attested by our community. We encourage you to reach out to us by email at hellp@lonowear.com to assess the potential causes of the issue.

Thanks!

Beoordeeld met 2 van de 5 sterren

The shoes are very good

The shoes are very good, I have several, I love them. The shipping is disastrous, you can't track the product properly, especially when it comes from China. The fact that the company uses the delivery company Evri is even worse. My package still hasn't arrived!!! The delivery guy couldn't deliver the package twice, and I was home both times, and one day I even left the main door open for him. He didn't try to open the door or ring the bell, he must to be an NPC. I changed it, so I asked Evri to deliver it to the nearest post office, it's very interesting that the package is in transit two days ago and hasn't even reached the post office yet and dropped the package off!!!!!!! This is not the first time happened. Does anyone work at Evri!? There's no customer service, the chat bot is a bunch of crap, you won't get a meaningful answer from it. This company should have died out when it was Hermes, because it's a crappy company.I called the phone number on Monday, Tuesday, Wednesday and today and nothing happened, I spoke to the chat bot many times and nothing happened, no one called me or sent me an email.Tracking nr.:H01LFA0278391618
I hardly ask you LONOWEAR please in the uk use Royal mail every time!!! And I also ask you to work on tracking the shipment from China because looks like the package was in the same warehouse for 6 days, and then I don't know what jet plane they used to transport the package to England, but the plane was here in 3 hours from China, at least that's what the tracking number shows. Not happy!!!! Today (19.02.25) I received an email that the package was lost!

19 februari 2026
Review zonder uitnodiging
Logo Lonowear

Antwoord van Lonowear

Hi there! Firstly we’re really happy you love the shoes, this is super important to us :)

Secondly and very importantly we note your concern on the use of certain carriers within the UK and are taking a serious look at our partners.

We always appreciate constructive feedback and fair reviews

Beoordeeld met 5 van de 5 sterren

The shoes are so excellent

The shoes are so excellent. The cork insole is key for barefoot shoes, and it's the party I didn't even know I needed. They were delivered when expected. I will definitely purchase from this brand again. So happy I found them!

26 januari 2026
Logo Lonowear

Antwoord van Lonowear

Super helpful insights and feedback on the cork insole! Enjoy your WILD Dirt and stay tuned for more exciting developments :)

Beoordeeld met 5 van de 5 sterren

Amazing work and customer service ✺☉

I put in the wrong address and lono sorted it out for me quickly. Received the shoes and absolutely love them.

Thank you for your amazing work and customer service.

Keep up the great work ✺☉

Big love,

Harrison

16 januari 2026
Review zonder uitnodiging
Logo Lonowear

Antwoord van Lonowear

Very happy you love the shoes and thanks a lot for the words of encouragement!

Beoordeeld met 5 van de 5 sterren

I don’t really use this shoes really…

I don’t really use this shoes really often to give a review it I wear it for two days and I like it, seems to be good quality, and let’s see what happens

29 december 2025
Logo Lonowear

Antwoord van Lonowear

That’s totally fair and we look forward to your genuine feedback to help the community. Thanks a lot for taking the time with this :)

Beoordeeld met 4 van de 5 sterren

Good delivery experience overall

Communication was good and thankfully, everything went smoothly. Two things to know: 1, they ship direct from China, so just be ready to wait longer than some online buys. 2, I’m not sure if I just got lucky, but no taxes are collected…my package did not get held up and I wasn’t charged anything on delivery…but YMMV. My only critique is the tracking data was updated until release in Canada…a couple days later after no other updates, the shoes just showed up. Again, all good, but not as detailed on tail end tracking.

29 december 2025
Logo Lonowear

Antwoord van Lonowear

That’s super helpful and thanks for giving us feedback on the good shoes quality and on the area to improve, ie the transparency of our logistics system. It is an area we will continue to review and see what we can do to keep things affordable while maximizing the smoothness of the delivery process :)

Beoordeeld met 1 van de 5 sterren

I still dont have my shoes

I still dont have my shoes. Its been 14 days since order and looks like they stuck in customs for 10 days

26 december 2025
Logo Lonowear

Antwoord van Lonowear

Hi Al, we would greatly appreciate if you could update your review based on your genuine experience since we have now confirmed with you that you have received the shoes and have overall enjoyed them so far.

We are very sorry for the delay in getting these to you, which was mostly out of our control as it was held up by customs.

Thanks a bunch!

Beoordeeld met 5 van de 5 sterren

Great shoe

Great shoe, repeat purchase

25 december 2025
Logo Lonowear

Antwoord van Lonowear

Thanks a lot for the feedback and your support throughout the years! Enjoy your WILD hikes and FLOW models. More exciting news coming in Q1 :)

Beoordeeld met 5 van de 5 sterren

Best shoes and best costumer support

Me and my wife have a few pairs of the wild Lono barefoot shoes and we absolutely love them. They come in great colours and are very comfortable. They are good shoe to get into barefoot shoes, not as thin of a sole and the grip is excellent. We use them for absolutely everything, from day to day, work or obviously hiking.

We once had an issue with a defect in one of the shoes, but the support team got back to us super quickly and send us a replacement.

Could not recommend more!

29 december 2025
Logo Lonowear

Antwoord van Lonowear

Thank you so much for the positive encouragement! We really love to hear our Australia fam being happy with their purchase and living a healthier lifestyle! Happy 2026 and enjoy the trails with your WILD Kai Dirt and Mustard :)

Also stay tuned for new exciting additions this Q1!

Beoordeeld met 5 van de 5 sterren

The shoes are comfortable and the sole…

The shoes are comfortable and the sole is long lasting

29 december 2025
Logo Lonowear

Antwoord van Lonowear

Really appreciate the positive feedback as we aim to work on the sole as one of the key aspects. We really love to hear our Australia customers being happy with their purchase and living a healthier lifestyle! Happy 2026 and enjoy the trails with your WILD Mustard kicks :)

Beoordeeld met 5 van de 5 sterren

The quality of the footwear is…

The quality of the footwear is fantastic, needless to say, it's design aesthetic is beautiful and functional.

26 december 2025
Logo Lonowear

Antwoord van Lonowear

Thank you so much for the positive encouragement, we really love to hear our customers being happy with their purchase and being on the cutting edge of an evolving style! Happy 2026 and enjoy the trails with your WILD Husky :)

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer