Lonowear Reviews 

Bon soulier , excellent pour le pieds large . Faut vraiment mesurer comme faut avec la charte moi j'ai pris un 38 et d'habitude je porte du 39. Vu qu'il est imperméable il est chaud mais parfait pour les randonnées.

Great shoes, love them. Very comfortable. Wear them everyday.

After waiting weeks to get my shoes, they didn’t fit — no problem, I exchanged them for the next available size. Unfortunately, those didn’t fit either. The company gave me an extremely hard time with a refund, claiming they don’t refund exchanged pairs. I shipped both pairs back and still had to fight to get my refund — they wanted me to order another pair for 50% off! Insane. It took weeks to get my money back, and their communication was demanding, frustrating, and completely inconsiderate. I was really hyped on the shoes, and I’m sure the quality is great, but unfortunately I will not order from these guys again or recommend them to anyone. It was a weeks-long waiting game, and even longer to get my money back. Not worth it.

Fast arrival and super comfortable. These size large, so best to go down a size from your usual. Easy to clean.

I've had the Lono Wild for a couple of months, & use them for trail running & hiking. Nice & flexible yet not too thin, with just the right amount of terrain feedback. The tread platform feels neutral stable & offers nice traction & stickiness grip & also is wearing well. Spacious width & toe box establish a totally neutral foot fit for my wider shape, & the lacing helps dial in the fit. Planning on ordering another pair.

I am wearing the lonowear wild and flow and I am supper happy. If I go to the city I use flow, if I do nature activities (Austrian alps) I use the wild. Both are great shoes and do not want to miss them… great company!
Harry, Austria

Honestly I was looking at buying these shoes, however when I went to enter a promo code, the website purchased the shoes on my behalf (my credit card details were already filled out). I requested a refund as I didn’t want to pay full price. The shoes arrived, poor quality and overly large. I explained this to the team and I was told I had to pay for the refund despite the issue was their website. Not a good experience with them and I cannot recommend. They are not worth the money

An organic product, natural good looking colour and good wide box for wide feet

These shoes are incredibly comfortable - my feet feel great all day, especially when traveling. They’re lightweight, breathable, and perfect for long walks or flights.

I ordered two pairs and had to exchange one due to sizing. As long as you follow the exchange instructions, the process is smooth and hassle-free. Delivery to Latvia was very fast, and the exchange was handled just as quickly. Communication with the company was prompt and helpful - no delays at all.
Highly recommend!

Been a fan of Lono Flow and I recently purchased a pair of Lono Wild barefoot shoes, and I couldn’t be happier!

First, the shoes themselves are amazing—lightweight, flexible, and incredibly comfortable. The craftsmanship is top-notch, and they feel durable yet breathable.

I had a few questions about sizing before ordering (how they fit compared to Flow) and their team responded quickly with helpful advice. They guided me in choosing the right size, and the fit was perfect when the shoes arrived.

If you’re considering barefoot shoes, I highly recommend Lono Wild. Great product, even better service. Will definitely be ordering again!

Great experience with my sons Lono shoes. High quality and very comfortable with a versatile style that can be dressed up or down.

The offline in person size fitting, online purchase and delivery experience is seemless and hustle free. Soft inner sole support and inner liner is perfect for all day activities with or without socks. It’s super space friendlu to fit in a luggage too. Super delighted with this product and highly recommend

My feet were always eager to fit in a better fitting shoe, finally got the Flow S Carbon and it fit really really well after getting some guidance and advice from staff about how to go about picking your first barefoot shoe.

Been using it primarily for strength days, and every now and then would wear them for short outings.

Has opened up my world with wide toe shoes and now unable to go back to the traditional narrow sneaker toe box shapes.

An added benefit is that the Flow S is plant based and environmentally conscious!

I originally came across Lono during the AllBirds heyday, thought they were similar and decided to give them a try. Over time I found myself preferring the Lonos over my AllBirds. The first pair I got are still going strong after years of constant wear, they lasted through some extensive trips, hikes and runs.

Funny enough I discovered barefoot shoes and later saw that Lono started making them as well and was excited to give them a shot. I picked up the Outdoor Trail Hiking shoe and it's been awesome, perfect for the all weather hikes. Once my other barefoot pair wears out I'll be picking up the workout shoes from Lono.

Overall I've been happy with the quality and have even gifted pairs to friends who where getting into barefoot footwear and they also loved them!

I ordered my shoes based on the guide on the website. Unfortunately, they were too big. I started a return, and it took over a week to get the exchange confirmed because you have to send them pictures of the shoes and wait for them to confirm that they will accept them. This is all done over email, with responses sometimes taking up to 2 days from the Lono customer service. While I waited for exchange approval, the size I wanted to exchange for sold out. I decided to wait for the next batch, which was about 3 weeks from the ship date that customer service told me and was on the website. I mailed the pair that didn't fit to their California warehouse, which cost $22. Once they received those, I had to pay for the $18 shipping cost for the new pair from China ($40 to exchange). A month passed (1 week more than the ship date on the website), and I received no shipping details from the company. I replied to our old email chain on July 4th and 5th and received no response. Today is July 10th, which is 16 days after the shoes should have shipped. I emailed them directly on their website yesterday and also this morning. The customer service isn't there for this company. If the shoes fit you, great, but then I'm not sure about the quality, so you have to sort that out. If your shoes do not fit, you pay the return and shipping costs, and have to deal with all the nuances of the lack of customer service. I will be reaching out to my credit card company today to seek a refund. I wanted to give this company a try, but this was a huge waste of time. It makes me skeptical of all the glowing YouTube reviews from barefoot influencers. Recap: Over a week to return a product via email. $40 to exchange and ship directly to consumer from China. No email 2 weeks after the product was anticipated to ship. The company has not answered emails from over a week ago on when the product will ship. Overall, a bad experience.

Where to begin. Shoes took ages to arrive. They arrived in a package that looked like it was thrown together and like something I’d bought on eBay rather than a professional company!

I was looking for a more affordable Vivobarefoot shoe, and, you get what you pay for. The shoes were not wide as promised. The seem in the front catches on the inside on my toe nail making them uncomfortable and annoying. I tried three shoes. Not great on any.

But then we get to the customer services which was TERRIBLE. I went through the returns process and filled in the details on their website, selecting the shoes and reasons for return. I received an email saying my return request was being processed from a Lonowear email. A week went by. Nothing. I emailed them. 4 days went by. Finally got an email and they said it had appeared I’d made the return request through the shopify account. This was not true as I’d done it through their website and in any count, why should I be able to go through that process if they don’t allow you to do so with a return request submitted email? They were patronising and stated it was obvious.

I went through the returns process at the link they sent, which was weird as to submit the return I had to send a photo of the returns label rather than requesting a return. I also had to pay for returns, which in this day and age is insane. And the return address was very well hidden. It’s really like they are trying to make you give up and not return them.

Went I went through this process and paid for my return, it stated “Ship with any courier of your choice (Free)”. I don’t know how you interpret that, but I understand that if I ship with a courier of my choice, the shipping is free, right? No. On emailing them again they stated “our Return and Exchange policy is very clear on this topic. The customer is responsible for return shipping costs” “The screenshot you have shown relates to the 'Cost of Return', which is the fee that some companies apply for restocking shoes.” I’ve never incurred a restocking fee for shoes and it clearly states “ship” “courier” “free”. Nothing about restocking.

Do not waste your time on this cheap product, unprofessional, patronising, poor service, no customer care company.

Very nice quality (vs another brand of barefoot shoes I bought via IG) and super comfortable. The material of the shoes hugs my feet very well, I now wear them on daily basis after a transition period of around 2 months.

The shoes itself look durable and nicely made. The customer service was horrible. I bought according to the sizing chart and my usual size, however the shoes were too big. At first when I went to the return website, it said I am not eligible for a refund even though I was in my 14 day window. Getting a response from them via email was very stressful, they responded within 2 days the least. Once I received an email from them it took another 3 emails to get through a bot that would just send me back to the same website that doesn't work or offer a discount on an exchange. Finally I was able to get to a representative via email. Most places offer you a pre-paid label when returning things, but for this one it required a photo of the shipping label to process the refund, so basically now you are paying out of pocket to return them. Maybe if they distributed to stores they would avoid upset customers and returns due to innacurate sizing.

Great Shoes and excellent Communication - i will get again Lono Shoes. fully happy!!!