I absolutely loved my first pair so much, I just had to order a second pair. (This time Sun Progressives) When my second order was lost in the mail, I notified customer service and they immediately sh... Toon meer
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Lees wat reviewers zeggen
I purchased three pairs of glasses online after seeing ads on Instagram. There was an issue with the parcel getting lost and upon contacting the company they immediately resolved the issue. I was blow... Toon meer
Bought cute progressive glasses during a sale, and I have experience wearing progressives but they seem to be defective. My eyes can’t focus at all in them, like there was a production issue. And as I... Toon meer
Ely was very helpful with my incorrect pair of glasses I received Ely fixed my order and processed my replacement and asked the team to expedite the shipment so I can have my glasses as soon as poss... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.
Contactgegevens
Verenigde Staten
- lookoptic.com
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Heeft 89% van zijn negatieve reviews beantwoord
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Look Optic goes ABOVE AND BEYOND
Look Optic goes ABOVE AND BEYOND. I will forever be a lifelong client. I already own at least 12 pairs and just purchased the latest!

Antwoord van LOOK OPTIC
I can't even gauge the product - still waiting.
I can't even gauge the product. I ordered "two-day shipping" and I am still waiting a week and a half later in Central Oregon for my glasses that are now in Seattle via Portland.
Stellar.
Never ordering again.

Antwoord van LOOK OPTIC
My glasses were crooked.
My glasses were crooked.
I Do not care for your email F cancer. It’s offensive especially to someone who has experienced cancer several times within the family. Whoever thought that was catchy needs to do a little more research.
Your discounts are bogas, deceptive even, I can get 3 different prices depending on how many places I want to click. It should not be like that, especially for repeat customers.

Antwoord van LOOK OPTIC
Just purchased a pair of progressives…
Just purchased a pair of progressives (Keaton/cinnamon) and I’m so happy with them. They fit great and I wear them all day!

Antwoord van LOOK OPTIC
Where is my order?!?!
I have no idea where this order is, but it has take nearly two weeks for a shipment within the US. Absolutely horrible. Won't be ordering from them again.

Antwoord van LOOK OPTIC
I absolutely LOVE my experience at Look…
I absolutely LOVE my experience at Look Optic! The customer service has been exceptional, my progressive lenses are gorgeous, and the attention to detail was incredible. They went above and beyond to make sure I was 100% satisfied and I truly felt listened to as a customer. I highly recommend Look Optic for beautiful eyewear and outstanding service!

Antwoord van LOOK OPTIC
Ely was very helpful and answered my…
Ely was very helpful and answered my questions in a very timely manner.
I was impressed.
The customer service experience was…
The customer service experience was above and beyond the call of duty when I needed to exchange an item. They totally stood behind their product and didn’t stop until they were sure I was delighted…and I am. Will definitely recommend to friends and family.
I had an issue today with a pair of my…
I had an issue today with a pair of my readers and experienced the best and fastest service from Ely on the phone. Wow. How refreshing these days! They stand behind their product and have stellar service. Thank you!
First of all I’m very happy with the…
First of all I’m very happy with the quality of the glasses! It’s so stylish and my husband loved it too!
I had an excellent experience with this company from start to finish! They truly exceeded my expectations and provided outstanding service. They were professional, responsive, and attentive to my needs, making sure everything was handled promptly and efficiently.
What impressed me most was how quickly they responded to my requests and how genuinely committed they were to making sure I was satisfied. They listened to my needs, followed through, and made the entire process smooth and stress-free.
I absolutely love my Muse glasses
I absolutely love my Muse glasses. I have 3 pairs and have told a ton of people about them. The transition glasses are a game changer!
I am extremely happy with Look Optic…
I am extremely happy with Look Optic Customer Service. Everyone has been extremely helpful & gracious with my many questions. The glasses are excellent & exchanges are seamless!
Look Optic lived up to their return…
Look Optic lived up to their return policy. They answered me promptly and gave me credit to order the correct glasses. Note - I would recommend clicking on the Sizing tab. After ordering 2 styles that were larger than I thought they would be - I carefully looked at the sizing each style I was considering compared to the one style I have that fits well. The picture can be deceiving. I knew the Keaton's fit me well - I discovered the Bond was much bigger even though the picture looked similar. The Abby was only a tiny bit bigger than Keaton due to a different shape. I ordered with confidence this time and can't wait to receive them so I will have a pair everywhere I need them, Work, House, Purse...
I’m very impressed with Look optic
I’m very impressed with Look optic. Love the light weight progressive glasses! I had to make an exchange and they helped me without delay. From the beginning, the customer service was outstanding, and the team kept me informed throughout the process of my exchange. They were professional, courteous, and genuinely helpful, making sure I am 100% happy with my glasses. I would definitely recommend them to anyone looking for reliable and quality glasses. Not to mention a very responsive return policy and customer service.
Many Thanks
I’m a repeat customer with LookOptic
I’m a repeat customer with LookOptic. The web store and customer support are top notch. Their customer service starts with an instant AI attendant “who” asks if “she” can help or if my inquiry needs live help. And when I asked for live help, I was emailed very quickly by live team (Kiki, Andy, Angel, Ely) who solved my issue, all within a few hours.
GREAT QUALITY PRODUCT, BEAUTIFUL PACKAGING!
LOVE these readers; Liam is my favorite shape. This company is reliable for its quality and fast delivery. They even have occasional nice promotions!
Excellent Glasses and Outstanding Customer Service
lf its customers\. I’ll definitely be ordering from them again\.had a great experience with LOOK OPTIC\. I love the glasses, and their customer service was excellent\. Andy was responsive, helpful and made everything incredibly easy\. It’s nice dealing with a company that actually takes care of its customers\. I’ll definitely be ordering from them again\.
Just ordered my third pair of…
Just ordered my third pair of progressive readers. Absolutely love the Abby. After my cataract surgery I didn’t need to wear prescription eye glasses, so I found the Abby and could not be happier. Thank you !
Nice Progressive Readers
Purchased a selection of progressives. Ended up keeping 2 of the 4. They are great glasses for my needs and look good too! Customer service was responsive when I had a question about refunds on the two I returned.
TOP NOTCH Customer Service
Customer Service handled my lost package efficiently and promptly.
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