LOOK OPTIC Reviews 

Ordered 13 but didn't like the way they looked on my face so exchanged for Bond. The process was 2-clicks and done. Very Easy.

I bought the progressive Muse in gold and gradient lens, and I AM IN LOVE!! The quality is fantastic.
I can actually drive and read my navigation without the "granny readers on the nose" look! I feel like I got a fresh, youthful upgrade. I will be ordering more for sure! THANK YOU!

Scam company-AI ads and AI customer service haven’t been able to get my money back

LOOK OPTIC has wonderful customer service! My husband loves their glasses and cases, and when I reached out about replacing a lost case, they kindly sent one as a one-time courtesy—even though this isn’t something they normally offer. I truly appreciated their quick response and willingness to help. It’s always nice when a company goes the extra mile for a loyal customer!

Look Optic pitches their experience as a "dont sweat the fine print" and "no questions asked" return policy. The problem is if you don't like the product they end up asking a lot of questions, then they try and give you a store credit 30% over what you originally spent... and if you still want to return after all that they keep $18 for themselves. If they had a great product then they would stand behind it and they wouldn't sweat the shipping costs for the few returns they do experience (and would take that risk to get their product into consumers hands.) I imagine they deal with ALOT of returns and try to make a little money on each one of them. The industry standard for online commerce is full refund with a shipping label sent to customer for return - a fully risk free trial. Look Optic refuses to offer that, which tells me they offer an inferior product with a high return rate.

Glasses allow for seamless transition from readers to no correction for distance. I can wear them all day without taking them off.

Ordering and return process was easy. Customer service was great. Would definitely recommend~

I had a question regarding pricing, and it was addressed within a day, no hassle and no follow up needed. Love the product and now I love the service too!

I ordered the progressive glasses in taupe. The frames were great but I needed a different prescription. I emailed and Andy emailed me back promptly! He was so helpful! I got his email with a QR code to start an exchange. I made a mistake and then needed a new QR code. I emailed Andy back and he quickly emailed me a new code to send the glasses back for an exchange! I’ve never had such great customer service! Polite, professional and efficient! Renews my faith! Thank you !

The customer service is excellent. Above and beyond the glasses are high quality.

I've struggled with new prescriptions for decades. I knew reading script was inevitable, with my age, but I could never get distance completely right, and chose to take off my Rx glasses for driving. But then I tried these, and everything completely changed! I love these readers progressives! They are trendy, stylish, and I know longer have to change them for driving. I love Look Optics! They are a game changer! I'll never go back to expensive glasses I can't wear!

I bought the muse glasses and love them! Also the customer service was so incredible when I needed them. Great glasses and great company. I can't recommend them more!

Andy was prompt, friendly, and solution-oriented. I had an excellent customer service experience.

I’ve ordered a number of glasses from Look Optic - o issues, completely satisfied. An email from Look Optic indicated I could receive a free Travel Case with my next order. Oops, I did not read it carefully and my glasses arrived with no Travel Case. I sent an email to Look Optic regarding my error. I received a prompt response which included a satisfactory remedy 😊.

1. Great product. Sturdy. Well built. Good looking. Quality all the way around.
2. Incredible customer service. Had a small issue and their communication was everything you hope when buying a new brand. Fantastic job guys… you’ve made a customer for life and an advocate in the wild. Let’s go!!

I had an issue with my delivery and Andy quickly and easily helped get it taken care of!

customer service was a quick response. no debate. i needed to get 1.5x so they gave me a discount on the new order (since i was past the return/exchange date) which i thought was fair. stoked on 'look'. thank you.

What made my experience Fantastic was that I called, left a voice message and within an hour, I received an email letting me know that my information was received, they had a few questions I needed to answer, to help the LookOptic Team work with me. In that moment, i was happy for the prompt communication! Then, I was informed that the warranty was being honored completely, as I had asked what I owed to have my readers replaced, as it has been over 90 days. To my complete pleasure, my readers were in the process of being replaced at no additional charge! These are my absolute favorite readers, as they are stylish and comfortable!!! And You guys are 100% Excelling in Customer Service!!! I am immensely impressed with every aspect of business with LookOptic!!!! Best Experience Ever!!! You guys have earned a lifetime client with me!!!
Thank You So Much!!!! EXCEPTIONAL Products with EXCEPTIONAL SERVICE!!!!

I LOVE my Muse readers, so far I’ve ordered three pairs. Last week I accidentally broke a pair and when I inquired about repair options they graciously replaced my pair as I only had them
For a few months. Amazing product and customer service! Definitely will purchase again!