LOOK OPTIC Reviews 

595
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I absolutely loved my first pair so much, I just had to order a second pair. (This time Sun Progressives) When my second order was lost in the mail, I notified customer service and they immediately sh... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased three pairs of glasses online after seeing ads on Instagram. There was an issue with the parcel getting lost and upon contacting the company they immediately resolved the issue. I was blow... Toon meer

Beoordeeld met 5 van de 5 sterren

I love LOOK OPTIC. I have 7 pairs of the readers 2.0. They're comfortable, well-made and stylish. The Abbey readers are my favorites. The style works well on my smaller face. I received the best cust... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered wide Sullivan frames, however, they are not nearly wide enough for a proper fit. I splurged and bought the leather case for $12, and despite me needing to return the glasses because they do no... Toon meer

Bedrijfsgegevens

  1. Brillengroothandelaar

Geschreven door het bedrijf

We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

595 reviews

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4,5

Alle reviews

(595)

305 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Andy at Look Optic was extremely…

Andy at Look Optic was extremely communicative and solution-focused. He considered the product issue I was experiencing and responded with an option that ensured future purchases from me. As a committed Look Optic customer with 12 pairs of reading glasses, I would give Andy 5-stars for excellent customer service!

13 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality worth the price

Although the reading glasses that I purchased from Look Optic cost more than any others that I’ve ever bought, they are worth the price.
The quality in the feel and vision is immediately obvious.
The lenses are accurate and quite good.
The frames feel light but simultaneously are strong.
They feel great in place too.
I’d buy another pair … but with this quality probably won’t have to for a long time!

6 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service!

I received my sunglasses, and after a few weeks, one of the screws came loose and wouldn’t tighten. I got a timely, concerned email response from Andy and LOOK shipped another pair right away. Great job!

9 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

$9 to return their crap glasses

Update 2: after seeing this review they did refund the entire purchase. There should have been an option on their return form to discuss the return. The glasses were warped. Update: after getting my refund it was actually the $8 plus taxes that they kept from my order. Almost $20 to “try” their glasses. Shipping was fast but the glasses are unusable. The part where it’s magnified is all distorted and worse than my regular vision. I have dollar store magnifiers that work better. Yes I have to look over them or take them off to look up but they’re a couple dollars not $100. THEN to add insult to injury their “don’t fear the fine print” guarantee costs you $9 for a return. I wanted these glasses to work but I have to be able to see using them. Wow.

7 juli 2026
Review zonder uitnodiging
Logo LOOK OPTIC

Antwoord van LOOK OPTIC

Hi Rachele,

We're so sorry to hear the glasses didn't work out for you. This is certainly not the experience we want our customers to have. We'd be happy to refund your $9 return fee as well. Please reply to this email with your order number, and our Customer Service team will take care of everything for you. Thank you, LOOK OPTIC.

Beoordeeld met 5 van de 5 sterren

The customer service is FANTASTIC

The customer service is FANTASTIC. I worked with Andy to help me locate my package. He was quick to reply amd completely resolved my worry and the mailing issue., which was my fault not the business.
Within minutes everything was resolved and he was so kind.
I will order again with Look Optic.

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service...even for returns!!

I ordered two progressive eye glasses. One worked, the other didn't.
Andy made the return process seamless! He was quick to respond my questions and his communication was caring and professional.
I am enjoying the pair I kept.

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I absolutely love Look Optic! I own more than four pairs of their progressive glasses, and they’ve all been fantastic. They’re lightweight, stylish, comfortable, and the quality is excellent. Their customer service is outstanding as well. Highly recommend!

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love my new readers

I love my new readers! Progressives made a huge difference for me, especially at work. I don’t have to keep pulling my glasses off when someone comes to my desk in order to see them clearly.
There was a snag with the delivery of my glasses so I emailed them and received a response within minutes. They took care of the problem and I had my glasses within a few days. I’m very impressed with their customer service!

30 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excepcional customer service

I recently decided to add a couple more pairs of LOOK OPTIC glasses to my collection, and I couldn’t be happier. They’re stylish, exceptionally well made, and the perfect accessory for any outfit.

This time I ordered a pair of sunglasses and a pair of progressive lenses, and I expect to wear them every day. After placing my order, I realized I should have also purchased a pair for a family member who’s started having trouble seeing things up close (she just turned 45! 🤷‍♀️).

I contacted customer service, and they immediately added the extra pair to my order so I could still take advantage of the free shipping and discount. The whole process was quick and hassle-free. I can’t wait for my new glasses to arrive!

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LOOK OPTIC Customer Service is sensational!

LOOK OPTIC Customer Service is sensational! I noticed a mixup in my order confirmation, and when notified, Andy got right on it and corrected it. I am not surprised. Everything about this company and its products is outstanding. I love their Progressives, and now that their most fashionable large frames now come in a Medium option, I also tried their Muse-M. I loved it so much that I had to order their Laurel-M as well. Can’t wait for it to arrive!

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I appreciate the very prompt customer…

I appreciate the very prompt customer service! These glasses are my favorite readers and I was upset about them breaking..Great to know I will be recieving another pair. Thank you so much, Look Optic!

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Look Optic is the BOMB!

I purchased a pair of readers (Cosmo) and loved them immediately! Unfortunately the little screw that keeps the arm on fell out. I was so bummed but thought I'd reach out. I did and received the nicest email from Andy saying he was shipping me out a new pair! WHAT!!!??? WOW. What great customer service. Look Optic is legit - I'm a happy customer.

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LOOK-OPTIC Has Amazing Customer Service

I started wearing my progressives and have not had any trouble adjusting to them. I put my drugstore readers in a drawer and now have three pairs of progressives and get compliments on them all the time. You have made a good product.

16 juni 2026
Review zonder uitnodiging

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