LOOK OPTIC Reviews 

595
•
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I absolutely loved my first pair so much, I just had to order a second pair. (This time Sun Progressives) When my second order was lost in the mail, I notified customer service and they immediately sh... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased three pairs of glasses online after seeing ads on Instagram. There was an issue with the parcel getting lost and upon contacting the company they immediately resolved the issue. I was blow... Toon meer

Beoordeeld met 5 van de 5 sterren

I love LOOK OPTIC. I have 7 pairs of the readers 2.0. They're comfortable, well-made and stylish. The Abbey readers are my favorites. The style works well on my smaller face. I received the best cust... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered wide Sullivan frames, however, they are not nearly wide enough for a proper fit. I splurged and bought the leather case for $12, and despite me needing to return the glasses because they do no... Toon meer

Bedrijfsgegevens

  1. Brillengroothandelaar

Geschreven door het bedrijf

We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

595 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 78% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(595)

305 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I love this glasses

I love this glasses, fashionable, went extra mile to problems on fine print look good on you. I already got two pairs from them, needed an exchange and it was done very prompty, before I knew it same day it was already shipped! Thank you Andy for the help, bless your heart from the buttom of my heart!

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My original order got delayed/lost…

My original order got delayed/lost during shipping and the Optic team was not only proactive in reaching out when they noticed, but immediately sent out an expedited replacement order so that I could receive my glasses before a trip. Excellent customer service!

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The quick response

The quick response. Great customer service. Questions are answered swiftly and professionally. I am appreciative of the service I recieved and I love these glasses and its style and what makes it better is the customer service!

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

MUST HAVE: Muse Progressive Readers!! So…

The Muse Progressive Readers are so CUTE-TA!! I ordered 4 pair in different colors. Very glamorous and look like intentional cool shades instead of old-lady readers. Also, Look Optic has been so great in working with me. I accidentally ordered 2 pair of the same colopr/style. When I realized the mistake, I messaged them and they were able to fix my order, give me an instant refund and the entire process was so smooth. I bought 4 cute pair of progressive readers for the same price of ONE pair of rx glasses I got from my optometrist. I had no idea progressive readers could replace my prescription glasses. Such a better option for me! Check them out! I highly recommend for both quality, style options, and great customer service.

28 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fashionable and very comfortable to…

Fashionable and very comfortable to wear.
I had a pair that needed replacement and customer service was excellent, friendly , and prompt. My favorite pair of readers were replaced without hesitation and shipped out to me the next day . High quality readers no doubt . Highly recommend Look Optic . I will be a forever loyal customer.
Thank you

28 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am 70 years old and have NEVER…

I am 70 years old and have NEVER experienced the excellent customer service your company provides. Quick to respond to inquiries. Quick to fill the order. Never once making me feel uncomfortable.

I have told several friends about this company. They know I call it like I see it so they too recognize your outstanding service. I will continue to spread the word.

26 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love the Look Optic progressives

I love the Look Optic progressives. They are light, sturdy, and a great color! Have bought several pairs :) Customer service was very helpful when I had questions.

27 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love Look Optic

Great products - quick and friendly service - competitive pricing! I've purchased several pair and contacted customer service over a concern. The response was so quick and favorable. I've already bought yet another pair of glasses!

25 mei 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Glasses great, delivery slow.

Love the glasses. Have bought twice from you. However, both times the shipping took a long time. Weeks past what I was told. The excuse was that they were using and second party for shipping. It really shouldn’t take but a few days to receive glasses.
Again, I do like the glasses.

19 februari 2026
Logo LOOK OPTIC

Antwoord van LOOK OPTIC

Hi Rebecca,

Thank you so much for your continued support and for purchasing from us more than once. We’re very happy to hear you love the glasses.

We also truly appreciate your feedback regarding shipping. We completely understand how frustrating it is when delivery takes longer than expected, especially when you’re excited to receive your order. While some delays can happen once packages are transferred to third-party carriers, we agree that the experience should be smoother and faster.

Your feedback is very valuable to us, and we are actively working on improving our shipping process and delivery times moving forward. We also happy to refund you for the shipping cost.

We genuinely appreciate you being part of the LOOK OPTIC community.

Thank you,
LOOK OPTIC

Beoordeeld met 5 van de 5 sterren

Great company and customer service!

Look Optic has fantastic customer service and I love their glasses. I was nervous that my order wouldn't arrive before my vacation and Andy ensured that it would. I received them with time to spare and will be happily sporting them on my trip!

20 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bought glasses here and they turned out…

Bought glasses here and they turned out to be defective. When I contacted them, they refused to offer any refund, replacement, or even a simple apology. Very disappointing customer service and no accountability for selling a faulty product. I would not recommend buying from them based on this experience.

17 april 2026
Review zonder uitnodiging
Logo LOOK OPTIC

Antwoord van LOOK OPTIC

Hi Luise,

We’re very sorry to hear about your experience. We absolutely stand behind our products and do offer replacements for defective items.

Please send a photos of the glasses to hello@lookoptic.com, and our customer service team will be happy to review the issue and help with a replacement as quickly as possible.

Thank you,
LOOK OPTIC

Beoordeeld met 5 van de 5 sterren

Every single time I’ve needed help with…

Every single time I’ve needed help with a product or order or exchange, your customer support has been outstanding! Not to mention super easy and responsive. I own 5 pairs of Look Optics now and will never get any other brand (but will certainly keep collecting styles!)

18 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have had a hard time finding…

I have had a hard time finding glasses/progressive without it hurting my eyes and causing migraines. Look optic has been extremely patient with me. I was a bit of a complex customer... The biggest downside with progressive lenses it takes a bit of time to get used to. That's with every kind of progressives though. It's not look optics progressive it's every kind of progressive. That's just how they are. You have to be patient and just give your eyes time to adjust. It took about 8-10 days for me to adjust and I've never worn nor needed glasses until my health hit.

They respond back very very fast and will do everything they can to make your purchase perfect for YOU!

I will not go any where else! They have an outstanding return policy and an out of this world guarantee!

You're missing out if you don't atleast try a pair!
You'll thank me later!

15 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesomesauce

Ok! This is truly an amazing company. First of all I bought two of the pink readers from them and I adore them! I bought two as I adore the style but one the eyeglass popped out of the holder in the glasses. And I sent a request to possibly have it fixed. I got an immediate text with them sending me a replacement!!!! If I could give u a billion stars I would! Thank u

13 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am very impressed with Andy

I am very impressed with Andy, who helped me with the exchange of glasses from Progressive to Readers. He walked me through with the process and sent me a return label for USPS. I am very grateful for the way he took care of me & for being patients with me.

2 mei 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer