I absolutely loved my first pair so much, I just had to order a second pair. (This time Sun Progressives) When my second order was lost in the mail, I notified customer service and they immediately sh... Toon meer
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I purchased three pairs of glasses online after seeing ads on Instagram. There was an issue with the parcel getting lost and upon contacting the company they immediately resolved the issue. I was blow... Toon meer
I love LOOK OPTIC. I have 7 pairs of the readers 2.0. They're comfortable, well-made and stylish. The Abbey readers are my favorites. The style works well on my smaller face. I received the best cust... Toon meer
Ordered wide Sullivan frames, however, they are not nearly wide enough for a proper fit. I splurged and bought the leather case for $12, and despite me needing to return the glasses because they do no... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.
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Verenigde Staten
- lookoptic.com
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I love this glasses
I love this glasses, fashionable, went extra mile to problems on fine print look good on you. I already got two pairs from them, needed an exchange and it was done very prompty, before I knew it same day it was already shipped! Thank you Andy for the help, bless your heart from the buttom of my heart!
My original order got delayed/lost…
My original order got delayed/lost during shipping and the Optic team was not only proactive in reaching out when they noticed, but immediately sent out an expedited replacement order so that I could receive my glasses before a trip. Excellent customer service!
My readers look as good as they are…
My readers look as good as they are functional. Their customer service was outstanding, as I had a few kinks to work out- very pleased
How refreshing to work with a company…
How refreshing to work with a company that is not only responsive, they stand behind their products AND the quality and style
I now have 3 pair 😊
The quick response
The quick response. Great customer service. Questions are answered swiftly and professionally. I am appreciative of the service I recieved and I love these glasses and its style and what makes it better is the customer service!
MUST HAVE: Muse Progressive Readers!! So…
The Muse Progressive Readers are so CUTE-TA!! I ordered 4 pair in different colors. Very glamorous and look like intentional cool shades instead of old-lady readers. Also, Look Optic has been so great in working with me. I accidentally ordered 2 pair of the same colopr/style. When I realized the mistake, I messaged them and they were able to fix my order, give me an instant refund and the entire process was so smooth. I bought 4 cute pair of progressive readers for the same price of ONE pair of rx glasses I got from my optometrist. I had no idea progressive readers could replace my prescription glasses. Such a better option for me! Check them out! I highly recommend for both quality, style options, and great customer service.
Fashionable and very comfortable to…
Fashionable and very comfortable to wear.
I had a pair that needed replacement and customer service was excellent, friendly , and prompt. My favorite pair of readers were replaced without hesitation and shipped out to me the next day . High quality readers no doubt . Highly recommend Look Optic . I will be a forever loyal customer.
Thank you
I am 70 years old and have NEVER…
I am 70 years old and have NEVER experienced the excellent customer service your company provides. Quick to respond to inquiries. Quick to fill the order. Never once making me feel uncomfortable.
I have told several friends about this company. They know I call it like I see it so they too recognize your outstanding service. I will continue to spread the word.
I love the Look Optic progressives
I love the Look Optic progressives. They are light, sturdy, and a great color! Have bought several pairs :) Customer service was very helpful when I had questions.
They look so cool / sporty & they are…
They look so cool / sporty & they are my favorite readers! Excellent purchase 😀
Love Look Optic
Great products - quick and friendly service - competitive pricing! I've purchased several pair and contacted customer service over a concern. The response was so quick and favorable. I've already bought yet another pair of glasses!
Both the customer service and the…
Both the customer service and the product are top notch. Would highly recommend and will buy again!
Glasses great, delivery slow.
Love the glasses. Have bought twice from you. However, both times the shipping took a long time. Weeks past what I was told. The excuse was that they were using and second party for shipping. It really shouldn’t take but a few days to receive glasses.
Again, I do like the glasses.

Antwoord van LOOK OPTIC
Great company and customer service!
Look Optic has fantastic customer service and I love their glasses. I was nervous that my order wouldn't arrive before my vacation and Andy ensured that it would. I received them with time to spare and will be happily sporting them on my trip!
The customer service is the best I have…
The customer service is the best I have ever experienced. They were kind, understanding, and expedient!!
Bought glasses here and they turned out…
Bought glasses here and they turned out to be defective. When I contacted them, they refused to offer any refund, replacement, or even a simple apology. Very disappointing customer service and no accountability for selling a faulty product. I would not recommend buying from them based on this experience.

Antwoord van LOOK OPTIC
Every single time I’ve needed help with…
Every single time I’ve needed help with a product or order or exchange, your customer support has been outstanding! Not to mention super easy and responsive. I own 5 pairs of Look Optics now and will never get any other brand (but will certainly keep collecting styles!)
I have had a hard time finding…
I have had a hard time finding glasses/progressive without it hurting my eyes and causing migraines. Look optic has been extremely patient with me. I was a bit of a complex customer... The biggest downside with progressive lenses it takes a bit of time to get used to. That's with every kind of progressives though. It's not look optics progressive it's every kind of progressive. That's just how they are. You have to be patient and just give your eyes time to adjust. It took about 8-10 days for me to adjust and I've never worn nor needed glasses until my health hit.
They respond back very very fast and will do everything they can to make your purchase perfect for YOU!
I will not go any where else! They have an outstanding return policy and an out of this world guarantee!
You're missing out if you don't atleast try a pair!
You'll thank me later!
Awesomesauce
Ok! This is truly an amazing company. First of all I bought two of the pink readers from them and I adore them! I bought two as I adore the style but one the eyeglass popped out of the holder in the glasses. And I sent a request to possibly have it fixed. I got an immediate text with them sending me a replacement!!!! If I could give u a billion stars I would! Thank u
I am very impressed with Andy
I am very impressed with Andy, who helped me with the exchange of glasses from Progressive to Readers. He walked me through with the process and sent me a return label for USPS. I am very grateful for the way he took care of me & for being patients with me.
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