LottieFiles Reviews 

I really enjoyed the animated image. It brought my presentation to life, capturing attention effectively and adding a touch of humor.

Lottie files is fantastic. We worked with a client who had enormous video animations on their site. We worked with an animator and used lottie files to recreate them in an optimal and high performing format. Their test scores went from an 'F' (many mbs) on GTMetrix to an 'A'.

Lottie files made the conversion of vector format animations to web optimized lottie files easy and efficient without the need for technical expertise.

They were also accomodating and helpful with a billing issue that was my fault.

Thanks!

Love the free account provided by Lottiefiles, it allows me to explore more about lottie animation as a beginner. There are so much to play with! Thanks.

Be sure to check the billing details as they do not (at the time of writing this) have a monthly option but instead only have an annual subscription. I made this mistake but they were good with responding to emails and resolving any issue I had.

We did not like the design options given so tried to cancel. Despite submitting refund within 7 days, a refund was not honoured. They also charged us annual subscription. There is no way to cancel through their application so they just continue to charge you annually.

Do not use this company. We will be complaining to the higher authority.

The reason for the no refund is shown below.

*******

I regret to inform you that we are unable to provide a refund at this time as we can see that you have utilized our optimizer with all the animation files that you have downloaded and the activity log does not show much on the search for the animation.

We understand that this may not be the resolution you were hoping for, but we hope that you can appreciate our commitment to providing a fair and consistent refund policy for all of our customers. We value your business and are dedicated to ensuring that you have a positive experience with our company.

I actually liked the product at first. I got lots of good animations for free so I decided to get the paid version for $240 USD per year because I wanted access to the "premium" animations, not just the free ones. Well, after I paid and tried to download a premium animation, it took me to a different website where I would have to pay an additional $180 USD per year to get the premium animations. FALSE ADVERTISING!!! They make you think if you pay you will get the premium animations but they just take you to another website where you have to pay still more! I didn't do it because after being cheated the first time, I can't ever be sure there won't be more hidden fees.

Really really bad. Bloat your website and expect you to pay a yearly fee of $250 to "optimize" the json file so it doesn't slow your site down!
Really horrible customer service

Free version of Lottie was great some excellent content. But limited, so signed up to premium and no more content as the premium content is with iconscout $250 + $200 to get not much. Advice just stick with the free version and try elsewhere for premium content

I find the subscription model to be a bit weird. Is there a particular reason why an annual membership is mandatory? It is very interesting that you are not a startup/freelancer-friendly company.

It's a great idea but you have to subscribe for a whole year and then when you download your animations they don't always work.

Their website advertises a discount but this isn't true, it's the normal price, they've just put a notice on saying save 25% or 50% but you're not saving anything.

While lotties seem to be a great way to upgrade a website, if you want the good ones it will cost you 155 dollars per month on it's real website : iconscout.
There are NO monthly offers. SO if you don't want to pay this much in lotties, just don't waste your time with it.

Lottie Files is a great place for web designers as it gives them access to a large library full of free animations made by great artists and motion designers! Also, its "all-access" subscription gives unlimited access to their digital assets at a very reasonable price! From my experience, it's one of the best sites for web designers or those who need motion graphics to beautify their work.