Loudcup Reviews 82

Cups are a great idea! But not loud!! Not worth $30

Had a little trouble with order BUT have they ever come to the party! Sooo would recommend this cup and this company! And I will!!

I appreciate that customer service handled the matter and provided great service in resolving it.

This company has possibly the best customer service ever! Alyssa was incredibly responsive and helpful with my questions. She was prompt and friendly when I made an error ordering. She fixed everything quickly and kindly. Would deal with this company any time!!

Excellent customer service from start to finish! Great communication, kind employees and the cups are fantastic

They really listened to me and understood the situation. It was an accident upon the first use of my cup --- I was saving it for my grandson's baseball game. Fell right out of the holder and cracked.
Again .... thank you so much!

Alyssa was great to communicate with. Responded very quickly. She helped me out with my concerns. Customer service was amazing.

Wonderful customer service and the cups are loud and perfect!

Rapid response and the correct answer

I emailed the company to change the shipping address. I recieve a quick response with a resolution. I will order again

I purchased a LoudCup after a mom that saw me with it at my son’s hockey game and loved it, so I decided to get one for her. Unfortunately, my initial order was lost in transit, but their customer service team handled the situation quickly and professionally.

I really appreciated how responsive and understanding they were. It’s clear they value their customers and stand behind their service. Mistakes can happen, but what matters is how a company makes it right, and they absolutely did. I would definitely order from them again!

Terrible service, I ordered a cup and it never delivered for 2 years, then when I was reminded it never showed I asked for another only for it to be delivered across the country in New Hampshire after I payed AGAIN for the shipping of the second cup.

P.s. I cannot even go back far enough to the original purchase date on this form for the date of experience. Real trouble was November of '24

My order went to an old address. They replaced my order and had great customer service. I would recommend. I love companies that take their customers seriously.

The customer service team was polite and worked quickly to resolve my problem.

I placed an order with an incorrect shipping address. I notified the Loudcup team, received a quick response and they were able to rectify my error. G

We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in the best shape. I got in touch with Loudcup, told them what happened, and sent over some photos. They were super quick to get back to me and fix the problem. Their amazing customer service made everything go so smoothly, turning a potentially frustrating situation into a great one. I’m definitely planning to buy more from them in the future. Highly recommended!

I ordered two in 2024. Then ordered a new one with the lid, straw lanyard, and number sticker. I am super excited!! These cups are really fun and greatly priced. I had some questions and they helped me with everything I needed and felt genuine. (You don't get stuck talking to robots) this company is great. Thank you all again!

Just received loud cup and it was not was I was expecting. Feels incredibly cheap and the loud horn isn’t as loud as the online videos make it to be. I was planning on buying more for a bachelor party but after reading other negative reviews, going to skip it. Now if they created this in a stainless insulated version, I’d be all over it. I’m sure in a year or two there will be a better option. I think this product has a lot of potential but current model is not worth the hype.

My question was answered quickly and the answer was very helpful.

Jay was amazing. He helped me even though he was literally getting off of a plane. Had a replacement sent to me right away and I appreciate the excellent customer service and that Loudcup cares about its customers.