Loudcup Reviews 82

Very pleased with the quality of product received. Was missing a #7 decal for one of the cups. As soon as I emailed, I quickly received an email with follow up.

I ordered 2 loud cups in Sept but they got lost in the mail in transit. I reached out to LoudCups customer service and they were quick to respond. Very friendly and understanding. They got 2 more shipped out to me almost instantly. Best customer service ever.

Amazing customer service! My fickle kid changed her mind on her color preference as soon as I completed the order. They quickly remedied it-and I am so thankful!
I can't wait to hear all of my neices and nephews playing the Loud Cup at Christmas!

Bought it, was shipped, never recieved it. Was glad to have a speedy refund d but really wanted it for a Christmas present and now I dont have time to reorder, so need to find a different present.....

I love my loud cup!! It’s so fun. I’ve bought several for myself in my daughters club and school colors and cups for other team moms. We have a noise army! I had a reed on one of the cups rip and inquired about a replacement part. The service rep had a cup in the mail within 4 hours. I wasn’t even expecting it!! That is amazing service and a company that stands behind their product. If you’re on the fence about getting a loud cup, DO IT! They are tons of laughs.

Purchased 20 cups from Loudcup.com directly (dont ever do this). They simply failed to ship timely as their website promised. In fact, we are now two weeks post purchase and nothing. I have contacted them three times, nothing… just essentially a “wait” type response. It appears that they have a history of taking money and then not shipping their product. In some cases for months. You can find these on Amazon and get them in one day. And you will also see that the reviews indicate these are cheap. I did purchase 20 of these on Amazon directly as I wanted them for a Christmas party. They arrived in cheap plastic wrapping. They are made of cheap plastic. These are Dollar Store type cups. Certainly not work $20 each. I am returning all of them to Amazon as I cannot support a horrible company like this.

Months later, after reviews were written, they reach out asking about how to help. Just another example of how horrible this company is. I hope they are run out of business by a competitor.

I am so thankful :)
My loud cup broke and they are sending me a new one free to replace mine , and I am so happy and thankful best Christmas gift ever :) thank you so much for taking the time to talk to me today and help me out :)

Made a purchase after seeing an ad for a sale that was being run. After the order was placed I reached out to customer service and received a response on the same day. Very satisfied!

We got these loud cups for the moms on our son's hockey team. They are fantastic.They now hold hot liquid, so it's perfect for our tea and coffee.
The cup is an excellent size.
We were able to put our own branding on the cup to represent our hockey team. He even had the perfect colors of our hockey team.
The volume of these cups was perfect.It was enough sound for our boys on the ice to be able to hear us in the stands.
It also wasn't too loud to b overbearing on the crowd beside us.
I highly recommend reaching out to get your teams parents a set of these for christmas. Hockey tournaments are just starting.
You can brand them, however you like and get unique colors like your team jerseys

Great products from great people. Their support team was really helpful and easy to work with. A+

The cup is a cheap plastic. One of the cups didn't work. The company won't return it, unless I send a video of myself blowing into the cup. If I bought a bra and it didn't fit, I wouldn't have to send a video of myself trying it on. LOL Blowing into a cup seems very "personal". They're refusing the return.

Customer Service answered my question quickly and completely very satisfied

Very quick and helpful. My order was resubmitted with no issues.

never got order - customer service said DHL lost it but I do not think it ever got to them. Tracking shows a tracking # but no activity. They refunded me for my order so for that reason I am good with the overall experience

My order was placed on August 30, 2025 and was never shipped until September 12, 2025. The website stated 2-day shipping and did not state the cups I ordered were on back order. My package arrived on September 16, 2025, and it was missing one of the 3 cups I ordered, when I messaged the company I was told the cup was on back order again and not expected to be back in stock until the end of September and asked me to let them know if I would still like for them to send it to me. The website is misleading on product availability & shipping time. The positive is that my athlete does love to hear me in the stands and said it puts a smile on his face.
However, overall this has been a very frustrating experience.

I love my loud cups, I've bought some for friends and they all love it as well. The cup is loud enough for everyone to hear and is great for holding a warm or cold drink. The only thing better then the version one of the loud cup is the version two. Personally I own both and they are my favorite cups I own. I LOVE LOUD CUP !!!

LoudCup is actually cheap plastic and seems very flimsy. Customer advised a 30% restocking fee less shipping is applicable.

Their actual website states much differently "We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. We are unable to accept returns if the LoudCup has been removed from its packaging."

Crappy. Do notpurchase

Ordered my cup over 2 weeks ago from their site and still has not shipped. I have sent emails but only receive AI generated response. You can not get in touch with a human being. Very disappointed in this company.

BEWARE! DO NOT BUY FROM LOUDCUP. THEY DO FALSE ADVERTISEMENT IN THEIR ONLINE SHOP. They have the worst customer service and shipping. I paid for expedited 3-5 day shipping and did not receive my order that i paid extra! For a Canadian based and owned company, they have their products shipped from US. Their solution to my order is to refund the shipping. As if that's going to turn back time for me to use the cups and cheer on my kids match.

Such a great and useful item for all sporting events!